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“Very Good for our 1-night stay”

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Holiday Inn Baton Rouge South Hotel
Ranked #55 of 77 Hotels in Baton Rouge
Reviewed 4 May 2014

Just stayed here one night, on way to NOLA, and got a very good price on-line (by taking an "express deal" by the large hotel discounter). Really appreciate that they were the hotel we "booked" (not being sure which one it would be). , because hotel was clean, beds very comfortable. Staff helpful. Nice looking indoor and outdoor pool, but we didn't have time. Did not try the on-site restaurant. Parking convenient, and we like it's location.

  • Stayed: March 2014, travelled with family
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Thank LK R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this reviewResponded 21 May 2014

Dear LK R,

We want to thank you for taking the time to post a review of your stay.

I am glad to read that you were pleased with the services we provide. One of the greatest rewards is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional experience for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect.

Thank you again for your kind words and we look forward to having the pleasure of welcoming you again.

Sincerely,

Dhan M
Case Manager
IHGCare

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130 - 136 of 208 reviews

Reviewed 2 May 2014

I have stayed in Hotels all over the world for often times months on end while on assignment. I am no fan of the Holiday Inn & Intercontinental Hotel System after years of loyalty to them when they did me wrong & confiscated nearly one million points from me several years ago. I would not stay in their hotels if you paid me to anymore. However, I can say nothing & mean nothing bad about this hotel, period. I stayed here a few years ago & the management & staff was superb, caring, understanding, helpful, attentive to detail, & more than anything sincerely friendly. Who cares if there was no Holidome to swim in here & I have swam in many. You do not go to Baton Rouge to swim, you go to enjoy the people, the food, & maybe even some of the scenery. The people were great here, the food was fantastic, the service was excellent, the location was good & easy enough to get in & out of. When you are on the road, working 7 days a week, 16-20 hours a day, for months at a time in one location it is easy to find something wrong with the location you are staying with. However, regardless of what I have to say about Holiday Inn system in general these days, I can say nothing but good about this hotel & its in house management. Oh, & did I tell you, the food was really good & the chef talked too.

  • Stayed: June 2013, travelled on business
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this reviewResponded 26 December 2014

Thank you so much for your stay with our hotel. We greatly appreciate your business and want to ensure you that we are working hard to provide great service to our valued guest such as yourself. We appreciate your time and hope to see you again in the future. Thank you!

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Reviewed 9 April 2014

My wife and I have stayed at this hotel at least once a month for the last two years and until recently have always had a good experience. We stayed in an interior king room on the 6th floor. When we arrived we discovered that the hotel parking lot was being removed and the noise from the jack hammers and other equipment made it impossible to nap. The air conditioner in the room made a noise so loud that neither of us could sleep and we had to turn it completely off which made for a less that comfortable night. My wife talked to the manager about the issues and when we checked out we were told "we will check on those things." To top it all off I was going to have lunch at the hotel restaurant and when I walked in I was told that they were closed. It was 12:10PM on a weekday. I had lunch there the day before and was told they closed at 2:00PM. When I asked the restaurant employee why they were closed at 12:10 PM on a weekday she replied "our boss says we can close if business is slow". This was our last stay here for sure.

  • Stayed: April 2014, travelled on business
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1  Thank DWJAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet P, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this reviewResponded 12 April 2014

We would like to first thank you for staying with us. We truly appreciate your business. We apologize for any inconveniences you may have been caused during your recent stay. We are currently working to better our hotel for our valued guest such as yourself. We thank you for bringing these issues to our attention so that now we may begin to work these out. Again we thank you for your candid feedback and hope you decide to stay with us again.
Thank you,
-Jason Montgomery

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Reviewed 7 December 2013

The hotel is just a standard, lower class Holiday Inn. The beds were OK, not great, same with the shower. The outside of the hotel definitely needs to be cleaned up. The WIFI was terrible, it had OK bandwidth but kept dropping out. The restaurant was pretty good and the treadmills were in good shape

  • Stayed: December 2013, travelled on business
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3  Thank Ryan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this reviewResponded 23 December 2013

Dear Ryan P,

I appreciate your comments about your recent stay with us. I sincerely apologize that this visit was not 100% satisfactory on several aspects most especially with the Wifi connection malfunctioning. Despite this, it is good to know that our restaurant service met your liking and you found the gym facilities to be in good shape.

I hope we get the opportunity to show you some of our improvements on your next trip to the area.

Sincerely,

Pam G
Case Manager
IHGCare

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Reviewed 24 November 2013

This was the host hotel for a bowling tournament. It seemed to be located centrally to eating and
shopping. We did not have time to check out the pool or eat in the hotel as our schedule was booked. The water in the rom was nice and hot.

  • Stayed: November 2013, travelled with family
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Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this reviewResponded 9 December 2013

Dear Lee M,

Thank you for taking the time to express your thoughts and concerns. We are so glad that you enjoyed your stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare

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Reviewed 30 October 2013

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Easytobook.com
Thank Peter G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IHGCare, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this reviewResponded 14 November 2013

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Reviewed 30 October 2013

We have stayed at this hotel in the past and enjoyed our stay but it appears as if this property is on downward spiral. There are many other places which are much nicer for 100$ a night in the baton rouge area, this one would not be our first choice.

Room Tip: do NOT choose a pool along side the pool. If you want to stay here I suggest staying in the tower.
See more room tips
  • Stayed: October 2013, travelled as a couple
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1  Thank Jeanine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this reviewResponded 15 November 2013

Dear Jeanine C,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the common areas of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Baton Rouge South Hotel

Address: 9940 Airline Hwy, Baton Rouge, LA 70816-8100
Phone Number:
Region: United States > Louisiana > Baton Rouge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 77 Hotels in Baton Rouge
Price Range: £54 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Baton Rouge South Hotel 3*
Number of rooms: 334
Official Description (provided by the hotel):
Welcome to the Holiday Inn Baton Rouge-South!The Holiday Inn Baton Rouge-South is the largest full-service hotel near the city, located less than 6 miles from downtown Baton Rouge, LA and 13 miles from Baton Rouge Metro (BTR). Our prime Baton Rouge location, near Louisiana plantation homes, puts you near Blue Bayou Water Park and Dixie Landin Theme Park as well as Baton Rouge Town Center shopping. Our hotel s recent renovation of 334 well-appointed guestrooms and suites includes a state-of-the-art fitness facility, indoor and outdoor pools, Business Center with complimentary High Speed Internet access and complimentary wireless Internet access in the atrium areas. On-site is the full-service Cafe Galvez Restaurant & Bar, and the Alamo Lounge for after dinner cordials. Room service is available from 6am until 11pm.Our location near downtown Baton Rouge puts us close to: LSU, Louisiana Arts & Sciences Museum/Planetarium, Southern University, the Louisiana State Capital, the Mall of Louisiana, the USS Kidd, the Greater Baton Rouge Zoo, and Casino Rouge.Holiday Inn South features more than 9,000 square feet of flexible meeting space with a special reception capacity for up to 500. Our experienced staff is more than happy to help with all arrangements for your conference, wedding, exhibit or special event we are your first choice in Baton Rouge! Relax, it s Holiday Inn! ... more   less 
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Also Known As:
Holiday Inn Baton Rouge
Baton Rouge Holiday Inn

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