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“Gone downhill...”

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Diamond Jack's - Bossier City
Ranked #28 of 35 Hotels in Bossier City
Bullard, Texas
Level 4 Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Gone downhill...”
Reviewed 5 August 2014

We were on the 6th floor and the hotel is getting old and outdated. Still looks a lot like the old Isle on the inside. TV looks to be around a 90 something model and had a lousy picture. Shower sucked and the sink drained very slow. It definitely needs updating, they should have the money as tight as their slots have gotten.

Room Tip: Stay away from rooms by elevators.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Any
English first
1 review
Reviewed 4 August 2014

We have stayed here about 5 times over the past two years and normally it's a great bargain for the money, however this time the hotel room cleanliness has declined tremendously! We found 13 random hairs stuck to our shower wall (I have pictures!!!). We were given one bath towel for the two of us and three tiny pillows to sleep on (one pillow is half the size of a standard pillow, once again I have pictures!). We had to call and request additional pillows which were delivered by a very annoyed and short-tempered housekeeper. We also brought a small fan from home to put on the bedside table because it is an older hotel and the a/c can't supply enough cool air to the rooms. Even the casino is hot. The casino waitstaff is friendly but they will admit that DiamondJacks is at the bottom of the casino list.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kellynan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monroe
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2014 via mobile

I was surprised to step back in time with this hotel. Everything is the same as it was when the hotel was the Isle of Capri. Everything outdated and old. The tv was the big box frame 24 in. The bedding was lumpy and had 2 small pillows for comfort. How can a million dollar plus business not update their hotel???? Shocking!!!!

Stayed July 2014, travelled with family
Helpful?
1 Thank Reva H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 July 2014 via mobile

To think I almost changed hotels after booking direct on their site and coming to trip advisor and reading some reviews. This hotel was nice. The staff in front may not be all smiles but the are efficient and polite. We checked in around the 4pm check in time and it was a little crowded but they got thru the line quickly. The room was nice. King suite with jacuzzi tub. I saw no signs of the gross things some people complained about. The room is dated and the bed was a little stiff but it was clean. We ate at Legends buffet. The food was good a little pricey but in the grand scheme of things what isn't at a resort/casino. Besides the crab was yummy and all you can eat. We stayed onsite and went to the casino and it was nice. Everyone one of the employee's was gracious and the alcohol was plentiful. I lost money but had tons of fun. The pool and hot tub area was great and clean. We will definitely stay again!

Stayed July 2014, travelled as a couple
Helpful?
2 Thank cowgirl445us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azle, Texas
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014

Amazing! This is the first time I have taken kids with me to this location. My niece loved the pool, and hot tub. The pool is very spacious, so it didn't feel like we were crowded with everyone trying to swim.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2014 via mobile

Checking in took over 45mins, very slow employees working at counter. Rooms were really worn out, needs a serious update. The hotel is really old and it shows.The only good thing about the room is the price. If your low on cash and dont mind a really rundown room, then the diamond jack hotel is perfect for you.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dewayne j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magnolia, Arkansas, Usa
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 July 2014

I did not gamble or get a room. My children and I went in to eat at the legends buffet. The buffet was excellent and kept very clean. I really enjoyed the seafood pasta that was prepared before me any way I wanted. My children enjoyed the fish and strawberries.

Room Tip: Dining tables located on the far right side are great for families with children.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Delores B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Diamond Jack's - Bossier City

Property: Diamond Jack's - Bossier City
Address: 711 Diamondjacks Boulevard, Bossier City, LA 71111
Region: United States > Louisiana > Bossier City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Casino Hotel in Bossier City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Diamond Jack's - Bossier City 3*
Number of rooms: 497
Reservation Options:
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Also Known As:
Diamondjacks Hotel Bossier City
Isle Capri Hotel Casino Bossier City La
Diamondjacks Bossier City
Isle Capri Bossier La

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