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“Good Grief!”

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Diamond Jack's - Bossier City
Ranked #28 of 35 Hotels in Bossier City
A TripAdvisor Member
“Good Grief!”
Reviewed 12 July 2005

If this is a two star hotel I can only assume that a tent floating in a cesspool could be rated lower. The room was filthy, the service was horrible, the beds didn't have a fitted sheet, and those are the highlights. To pass this "hotel" off under the name of Isle of Capri, which insinuates some luxury, is a travesty.

In short detail, there was trash on the floor that was there when we walked in on Friday night and was there when we left on Sunday morning. The bathtub was a nightmare and could have possibly contained the cure for cancer if properly examined by a team of scientists. The staff, if you can call one person talking on a personal cell phone call and one person chatting with a friend that had to be interrupted for service a staff, was sorely lacking.

If a hurricane hadn't taken the majority of the rooms in the city leaving God only knows what as my only other option I would have gone practically anywhere else in the Bossier City/Shreveport area. Perhaps some of the money that is used by the casino which lends its name to this establishment should be used to either fix this place up or push it all down and start all over again. An absolute mess.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
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10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
A TripAdvisor Member
Reviewed 12 July 2005

I'm sure that any review above two stars is an absolute mistake and can only be assumed that it's been confused with the casino hotel. This is most definitely not the casino hotel.

When we arrived the door to our room wasn't even closed. I walked in to see a room that had at least half of the lights either not plugged in or out of order leaving our room dark until the morning. In the light of day I found that there was trash still in the room, from a cigar wrapper left on the ground in full view near the window to sugar packets and candy wrappers by the nightstand.

The bathrooms can only be described as dirty. From the soap scum covering the tubs to the peeling paint on the door frame (who paints a door frame??) it was a complete mess. Combine that with the fact that both the sink and the tub dripped non-stop and you have the makings of a place that should seriously reconsider remaining open for business.

To top off my experience now I'm working to get two additional charges for two nights stay (roughly $130/charge for a $260 total) removed from my bank statement. It's obvious that using the name Isle of Capri is a ruse to get people to stay here mistaking it for the casino hotel. Completely shameful, dishonest, and below what anyone would consider good buisness.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Diamond Jack's - Bossier City

Property: Diamond Jack's - Bossier City
Address: 711 Diamondjacks Boulevard, Bossier City, LA 71111
Region: United States > Louisiana > Bossier City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Casino Hotel in Bossier City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Diamond Jack's - Bossier City 3*
Number of rooms: 497
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Also Known As:
Diamondjacks Hotel Bossier City
Isle Capri Hotel Casino Bossier City La
Diamondjacks Bossier City
Isle Capri Bossier La

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