First off my husband and I have been staying at this hotel for over 5 years, while we visit family..It's not the nicest hotel, but it is pet friendly. Every time we stayed, it has always been a good experience with the people who worked there BEFORE! Just recently management and employees changed... We went to stay there last week, as soon as we walk in the person working the front counter (Niesha) tells us we can only stay one night because they were fully booked( very rudely)Which was a lie.. So we say ok... We needed a 2 night stay.. But we take the 1 night anyways... Later that night we go back to the front desk to see if there was a cancellation, the lady working told us they had 16 rooms available???? What really? So we stay the next night... Apparently, Niesha was upset because we were able to stay, by the second day, our room had not been cleaned, and we were using the same towels we had from the beginning of the stay... Not to mention we were put in A room that had torn carpet, tube tv and smelled like urine... We asked for towels around 9:00 am on checkout day, I waited until 10:30 still no maid on our floor, finally a maid comes to the floor, I ask her for towels, she tells us no because we are checking out and we were not 1st priority... How nice of her... So I go to the front desk and of course Niesha was working, by this time I am very upset along with my husband, never in the 5 years we have been going there have we ever been so disrespected... So while I am complaining to the desk person, she turns to the maid and says "I am not dealing with these broke people" like I wasn't even standing there... She was being totally racists and discriminating towards us...being an MMA fighter, she better be glad I can control myself.. Because I would have sent her to the hospital, but she was not worth jail time... My husband and I own a very successful business, so in turn know how a good business should treat customers, this hotel gets my worst rating ever! We will never step foot back in that hotel EVER again!!!!
- Official Description (provided by the hotel):
- Get your money's worth at our Quality Inn & Suites hotel in Bossier City, LA, conveniently located off Interstate 20 and near the Barksdale Air Force Base. Relax with a day of shopping at the nearby Pierre Bossier Mall, or explore other local attractions near our pet-friendly Bossier City, LA hotel, including: The Outlets at Louisiana Boardwalk, Barksdale Global Power Museum, Mudbug Madness festival, Highland, Jazz & Blues Festival, and State Fair of Louisiana. Get more value at our Quality Inn & Suites hotel with an outdoor pool, weeknight manager’s reception and free coffee. Other hotel amenities included are: Free continental breakfast, Free WiFi, Fitness center, Laundry facility, and Valet cleaning service. From premium bedding and a refreshing shower to hot breakfast and friendly service, it all adds up to real value for you. Enjoy staying in one of our inviting guest rooms, all of which feature your Q bed. Your Q bed feature a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket—because we know you deserve a good night’s sleep. Relax knowing you are going to get the genuine service from our Quality Inn & Suites hotel’s friendly, professional and responsive staff. Make new travel memories in Bossier City today! ... more less
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- Also Known As:
- Quality Hotel Bossier City
- Quality Inn And Suites
- Quality Inn Bossier City
- Bossier City Quality Inn