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“EXCELLENT”
Review of MainStay Suites

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MainStay Suites
Ranked #22 of 35 Hotels in Bossier City
Bossier City
1 review
“EXCELLENT”
Reviewed 27 March 2014

The hotel is adorable! My friends and I stayed in a Queen suite, and we practically stayed in an apartment. It was very comfortable, cozy, relaxing - it was great! We loved it! It is very close to the casinos, but you don't have to pay nearly as much as you would in one of the casino hotels.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Ariella P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainStay S, General Manager at MainStay Suites, responded to this review, 28 March 2014
Thank you for choosing MainStay Suites for your recent stay in Bossier City. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thanks again, and we hope you'll choose MainStay Suites the next time you're in Bossier City.
Sincerely, Lisa Martin
MainStay Suites – Extended Stay Hotel
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94 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
May, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 March 2014

Trip w/family to Bossier City was great. Only stayed one night but couldn't have been happier. Great staff eager to help and clean, spacious suite. Great selections for breakfast. We are planning for a return visit and plan to stay with this establishment if possible. Great value for the dollar.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David W, Guest Relations Manager at MainStay Suites, responded to this review, 7 March 2014
Hi Robert,

Thank you for taking the time to review your recent stay with us. We are happy to hear that you enjoyed your stay. We strive to make each guest comfortable and welcome during their time with us at the property. If you do have any other suggestions we would love to hear them. Hope to see you back soon.

Thank you,
David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge, Louisiana
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 February 2014

It's $50, that's an exceptional value for a hotel. Especially if you're staying on a Mondays or Wednesday as there is good, free food in the lobby.

Full kitchen, large room, appears to be an old apartment complex. Great location, is next door to the most expensive business hotel in the city. If you're not on an expense report, stay here. Perfectly safe, fast wifi. I stay 150 nights per year in hotels, I know a good value.

Only negative I see is, fair amount of traffic noise being so close to the interstate. For this price there is not much I wouldn't be fine with.

Room Tip: If you care about noise, ask for the backside not the rooms facing the interstate.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Drod111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainStay S, Manager at MainStay Suites, responded to this review, 5 February 2014
Thank you for taking the time to submit your review regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Sincerely,
Lisa Martin
General Manager
MainStay suites
318-747-6220
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jefferson City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 January 2014

After reading the reviews I was nervous about booking here, but everything was really nice, the staff was friendly and my room was clean. Breakfast was fast and good overall I will be back it was a great stay.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mdoming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainStay S, General Manager at MainStay Suites, responded to this review, 5 February 2014
Thank you for taking the time to submit your review regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
We hope to see you again soon!
Sincerely,
Lisa Martin
General Manager
MainStay suites
318-747-6220
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shreveport, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2013

I'm currently staying in the hotel, I think they are under new ownership and are trying to update and upgrade things as they go. The staff is friendly and no real complaints.The breakfasts are typical continental types

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jason l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainStay S, Manager at MainStay Suites, responded to this review, 8 October 2013
Thanks for your time to bring attention about our hotel service and all. We do appreiciate you as a customer, and would like to extend our invitation for you to come back and to give us another try. Please give me a call at 318-747-6220. Sincerely, Lisa Martin, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level 6 Contributor
376 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 7 September 2013

We had reservations to stay there, but as soon as we got to our room, we knew there was no way we could stay there. We went back to the desk to say we couldn't stay there, but there were no employees anywhere. Finally, we cancelled our (non-cancellable) reservation, and stayed next door, instead.

Room Tip: find a good room elsewhere!!
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainStay S, General Manager at MainStay Suites, responded to this review, 23 January 2014
Thank you for taking the time to submit your review regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kyle, Texas
Level 4 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 August 2013

We stayed at this hotel the 16th of August. I can honestly say this is the most disgusting hotel I have ever been in. I was actually scared to take my shoes off. It was unbelievable. All the curtains were ripped and hanging off the walls. No shower curtain in the upstairs bathroom. Towels rack holes in the walls. Ceiling coming down in the main bathroom. No way to adjust shower temp. Stains all over the walls and overall awful. Don't ever stay there....

Room Tip: There are no good rooms. Disgusting place.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Buffy3778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainStay S, General Manager at MainStay Suites, responded to this review, 23 January 2014
Thank you for taking the time to submit your review regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MainStay Suites

Property: MainStay Suites
Address: 1001 Gould Dr, Bossier City, LA 71111-4909
Phone Number:
Region: United States > Louisiana > Bossier City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 35 Hotels in Bossier City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Free Manager Social(Lite Dinner) Mon and Wed evening 4.30 pm till 7.30 pm. ... more   less 
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