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“Very friendly front desk staff, but incredibly worn/stained motel”

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Rodeway Inn & Suites Bossier City
Ranked #31 of 35 Hotels in Bossier City
Reviewed 6 December 2007

A king size bed room for $53.96 plus tax can't be that bad. Well... We checked in for two nights and the front desk woman was very nice. She gave us a room and we went to it. It literally had NO lightbulbs in the lights and after getting lightbulbs, the light that was attached to the wall for a reading light for one side of the bed had a cord that did NOT reach to the nearest outlet. (I guess it was never, ever plugged in.) The maintenance man brought an extension cord, but by then we noticed black ash/dust/particles from the light bulbs (??) on the tops of the nightstands and asked for another room. The second room was also missing 4 lightbulbs and its curtain did not work at all so you could not open it to see out the window. The 3rd room had working lights (but one was burned out so I just took a light bulb from our first room since our luggage was still there) and a working curtain. All 3 rooms did have refrigerators and microwaves, although I noticed that all 3 refrigerators were different sizes. Anyway, the third room seemed to work fine but was very stained/old/worn/etc. However, it was clean but I only figured that out after taking a wet washcloth to just about every surface to "clean" it and then the white washcloth was still very white. (They might try to charge you $3/night for the refrigerator/microwave. Just dispute it and they'll take it off. They are IN the room so how can they charge for something that is IN every room?) The door to the room is not tight fitting and you can see light very easily around the edges of the door. The room is absolutely huge and the tv and wireless work just fine. The bathroom is tiny but all of the faucets and stuff work fine. Anyway, they are incredibly nice (i.e. I asked for directions and 3 hours later when I walked by the front desk coming back from our outing the front desk clerk asked if I found it okay and this happened 2 other times, too) and the room seems clean, but it really is very worn. There is an ad in the local TravelHost magazine that says Rodeway Inn -- newly renovated rooms and free breakfast. Neither of these are true. At check in you receive a coupon for $1.50 off of your breakfast at the restaurant in the hotel. We didn't go there so I can't speak for it. And, the room certainly wasn't newly renovated. So, I guess you get what you pay for. The sheets were clean (I checked) and the towels were cleaned. And the maid DID vacuum after our first night and before our second night since I had put some lint on the floor from my pants pockets and it was gone when we got back. So, it did seem clean, just incredibly old and run down and tattered/stained/battered. But, very nice staff.

  • Stayed: December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank LadyVol-VB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harold D, General Manager at Rodeway Inn & Suites Bossier City, responded to this reviewResponded 22 July 2012

Dear Guest:
Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your stay was a great one. If you need to talk to me the GM, please call me at 318.747.2400 or email me at rodewayinnbossier@live.com c/o Harold Daniels, GM Rodeway Hotel & Suites…..
Thanks, Harold Daniels, GM

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88 - 93 of 93 reviews

Reviewed 28 August 2007

I'm not one for B.S. reviews. Cheap, tight people expect to pay peanuts for a room and then [--] and complain about it online. I always do research before I stay somewhere....this particular establishment (according to yahoo reviews) is the subject of much controversy. On one hand people rave...on the other hand people [--]. I thought I would just check it out myself.

$63.00 on a Fri/Sat night near downtown Bossier City is very competitive. You probably won't find much cheaper. The hotel offers a number of amenities...and the non-snobby traveler will probably be pleased.

There were aspects of this place that impressed me. One can tell that it is an older hotel that is trying. It is huge...there are many, many rooms and one can easily get lost. This was the former Isle of Capri Motel...it has since been bought by Choice Hotels and an intense effort is being made to bring this old maid up to par. They still have a little work to do, but it really isn't that bad...

There was an ottoman in our room that was stained...there was a piece of wall paper in the bathroom that was peeling, but….

The pool was great (looked new) and the End Zone Sports Bar, and the Howling at the Moon Nightclub were both done up very well.

But…unless you choose to drink and drive, you gotta get a cab downtown. This will cost you about $10.00 through Casino Cabs (highly recommended). What one would spend on several trips, one could get a room at the Hilton Downtown. The Rodeway must get a shuttle to deal with this issue.

So yes, I could moan and complain about smoke and non-perfection but damn, it was only $63.00 a night.

Still recommended on a budget.

  • Stayed: August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank cameraphonekid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harold D, General Manager at Rodeway Inn & Suites Bossier City, responded to this reviewResponded 22 July 2012

Dear Guest:
Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your stay was a great one. If you need to talk to me the GM, please call me at 318.747.2400 or email me at rodewayinnbossier@live.com c/o Harold Daniels, GM Rodeway Hotel & Suites…..
Thanks, Harold Daniels, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2007

Great Stay! We were greeted by the sweetest Front Desk Staff, I hate that the reviews below have been posted. One must understand this property is under renovations, We stayed there last month, and even within a month's time, I can't believe the changes, The staff there is great. Our room was cleaned daily by a friendly staff. The Housekeepers were great to help us with any requests we had. Very large property. The rooms are spacious. Please, I recommend that anyone traveling to Bossier, at least stop by the Rodeway, located right of the interstate, and at least view the property, before you read comments on this site. Yes, they are under renovations, but they have come such a long way. There are also two BARS on property, which is great, we were able to take a shuttle with HOrseshoe to the boats, and then return for entertainment in the bar. They even had a live band! Thanks for your time! GO TO BOSSIER FOR A BLAST, and STAY AT RODEWAY....the food in Cafe' N'Awlins is YUMMY!!

  • Stayed: August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank jackadkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harold D, General Manager at Rodeway Inn & Suites Bossier City, responded to this reviewResponded 22 July 2012

Dear Guest:
Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your stay was a great one. If you need to talk to me the GM, please call me at 318.747.2400 or email me at rodewayinnbossier@live.com c/o Harold Daniels, GM Rodeway Hotel & Suites…..
Thanks, Harold Daniels, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2007

We check in and they put us on a floor that is gutted. litterly. I had to lean my shoulder into the door to open it. We look inside no carpet. no furniture. no pictures. no nothing. Go back to lobby, tell the clerk . She put us in another room. We actually booked a suite. She puts us in a standard room . No doors on the closet. Texture from ceiling is peeling from ceiling. Go out in hall and rooms are stuffed with old matteress and frames and junk.
We said [--] it and got another room at the Holiday Inn.
If you have a choice between this hotel and the local homeless shelter....take the shelter!!!

Stayed: April 2007
3  Thank Dreww247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harold D, General Manager at Rodeway Inn & Suites Bossier City, responded to this reviewResponded 22 July 2012

Dear Guest:
Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your stay was a great one. If you need to talk to me the GM, please call me at 318.747.2400 or email me at rodewayinnbossier@live.com c/o Harold Daniels, GM Rodeway Hotel & Suites…..
Thanks, Harold Daniels, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
HOUSTON TX
13
Reviewed 23 January 2006

The worst place to stay. Water everywhere when you took a shower ( shower head broke) we could not change room they said no room were avalible. There were dirty linen on hall floors The hotel was just so bad I will never stay ther again even if they gave me a free room.

3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harold D, General Manager at Rodeway Inn & Suites Bossier City, responded to this reviewResponded 22 July 2012

Dear Guest:
Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your stay was a great one. If you need to talk to me the GM, please call me at 318.747.2400 or email me at rodewayinnbossier@live.com c/o Harold Daniels, GM Rodeway Hotel & Suites…..
Thanks, Harold Daniels, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2015 via mobile
Google Translation

Stayed: June 2015, travelled with family
Thank monalisa104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ray E, General Manager at Rodeway Inn & Suites Bossier City, responded to this reviewResponded 13 July 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rodeway Inn & Suites Bossier City

Address: 3033 Hilton Dr, Bossier City, LA 71111-3230
Region: United States > Louisiana > Bossier City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 35 Hotels in Bossier City
Hotel Class:2 star — Rodeway Inn & Suites Bossier City 2*
Number of rooms: 245
Official Description (provided by the hotel):
Hotel in Bossier City, LA, Rodeway Inn near Barksdale AFBThe Rodeway Inn & Suites® At the Casino hotel is ideally located just minutes from a variety of exciting gambling destinations like Sam's Town, Eldorado Resort Casino Shreveport, DiamondJacks Casino & Resort, Boomtown Casino, Horseshoe Bossier City casino and Harrah's Louisiana Downs Casino & Racetrack. This Bossier City, LA hotel is also close to CenturyTel Center arena and Barksdale Air Force Base.Find that must-have item at the Pierre Bossier Mall, featuring more than 70 specialty shops, a 10-restaurant food court and amusement rides for the kids. The nearby Louisiana Boardwalk is one of the state's largest shopping, dining and entertainment districts. Several restaurants and lounges are within walking distance from the hotel. The hotel has two on-site bars.Hotel features and amenities include:Free continental breakfast Free wireless high-speed Internet access Free local calls Outdoor pool and patioExercise room Business travelers will welcome additional conveniences like access to copy and fax services, desks in some rooms and a public computer with Internet access. Meeting and banquet space is available for a variety of functions.All spacious guest rooms at this Bossier City, LA hotel come equipped with cable television. Some rooms feature microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Non-smoking rooms are offered.Ample parking is available on the premises and can accommodate most cars, trucks and buses.The Rodeway Inn & Suites At the Casino hotel offers a great location, affordable rates and southern hospitality in Bossier City. Make your reservations with us today. ... more   less 
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Also Known As:
Rodeway Inn & Suites Bossier City Hotel Bossier City
Rodeway Inn And Suites Bossier City
Bossier City Rodeway Inn
Rodeway Inn Bossier City

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