Stayed Here for one night and had the two bedroom suite. Called the day before to inquire about early check in. Was told to call back the day of check in. Called around noon on day of check in to see if we could Get our room early since
we had a wedding to attend. Was told the room was not ready but they would call when it was. Arrived at hotel at 3 PM and our room was still not ready. Was moved to a different room. Was disappointed in this aspect of
customer service. Seems like they could have Accommodated us a little better. Breakfast on Saturday morning was terrible. Only one person working the breakfast area when the hotel had almost full occupancy. No plates or utensils available. The quality of the food
was mediocre. The hotel was very clean and the rooms were quite comfortable. Would recommend they try to accommodate guests who need to check in early a little better. Seems like they could have arranged to have our room cleaned early since we requested
an early check-in. Would consider staying there again since the price was reasonable.
- Official Description (provided by the hotel):
- Our upscale residential style hotel with resort like amenities is perfectly located just off of I-12 with easy access to the best that Covington and Mandeville have to offer. Covington is located on the Northshore of Lake Pontchartrain, situated between Slidell and Baton Rouge, and just 35 miles from New Orleans and Louis Armstrong International Airport. In the area for business, we are surrounded by top companies like Chevron, Hornbeck Offshore, PoolCorp, Cleco, Weeks Marine, Diversified Foods & Seasonings, Florida Marine, National Oilwell Varco, Grand Isle Shipyard, Tulane National Primate Research Center, International Paper and Walmart Distribution. We can accommodate your private business meeting or special event. Our 2250 sq.ft conference center is perfect for a large function, but it can also be divided into 3 smaller meeting rooms for smaller functions. The Northshore features and eclectic mix of boutiques, art galleries, specialty shops and delicious restaurants such as John Besh's LaProvence. While visiting, enjoy a cold one while touring the Abita Brewing Company or the Pontchartrain Vineyards & Winery, get up close with some of the exotic wildlife at Global Wildlife Center or Honey Island Swamp. Stroll along the Mandeville Lake Front or through downtown Covington and the Farmers Market. Guest amenities include around-the-clock services, such as complimentary laundry facilities, a fitness center, business center, and The Pantry sundry store. ... more less
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- Also Known As:
- Staybridge Suites Covington Hotel Covington