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“Southern living”

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Clarion Inn & Suites Conference Center
Ranked #12 of 16 Hotels in Covington
Tonawanda, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Southern living”
5 of 5 bubbles Reviewed 21 August 2014

Four of us spent 6 days in a two bedroom two bathroom suite. Rooms were very nice, spacious and clean . Pool was very nice, staff was very pleasant. Breakfast every morning was good just wish it could of had a variety, six days of scrambled eggs, sausage and biscuits was good but after a few days I had had enough of the same breakfast.

Room Tip: The suites were very spacious and comfortable, quiet with a lot of privacy
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Dmj938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, Front Office Manager at Clarion Inn & Suites Conference Center, responded to this review, 23 October 2014
Thank you so much for your wonderful review of our hotel! Our staff and management very much appreciate your compliments. We would also like to let you know that next time you come see us, you are more than welcome to use your free breakfast voucher as a credit/discount towards something off the menu, if you get tired of the same-o same-o. Our restaurant is finally open for business for all meals, and we have yogurt, oatmeal, pancakes, and lots of other yummy things to choose from for breakfast!
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70 reviews from our community

Traveller rating
    30
    22
    13
    3
    2
See reviews for
24
15
7
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Lufkin, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

The curb appeal of this place does not do it justice. The lobby is an atrium which includes the front desk, a indoor/outdoor pool, a work out room, and nice lobby with a fire place. We were placed in a room that opened to the atrium. It was nicely redone and very comfortable. The atrium closes at 10:00pm so late night noise isn't a problem. The full breakfast from the hotel restaurant is nice and included in the hotel cost. It is not pricy at all for the amenities it has. The staff was friendly and helpful.

Room Tip: There is plenty of parking with convenient access to the rooms in the atrium. We did not venture to...
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, General Manager at Clarion Inn & Suites Conference Center, responded to this review, 24 July 2014
Well hello, and thank you so much for your kind words and compliments, they are greatly appreciated by our staff! We are so pleased to hear that you sincerely enjoyed your time with us and have such an admiration for our updates and the strives that we take to inspire our guests. Again thank you for the wonderful rating and we can't wait to have the opportunity to give you an even better impression on your next visit!
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Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 15 July 2014

Hotel staff was awesome at check in with fast and friendly service! We needed extra towels and the staff had them to our room in no time at all! We had a suite that was so-so at best. While we had no plans to use the kitchen during our overnight stay, it was nice to have the extra space. The pull out couch was pretty uncomfortable so we put the mattress on the floor, same with the roll-a-way bed. (Found it odd that there were no extra blankets or pillows in the room for the pull out. Plenty of pillows on the king sized bed so we didn't call for more however we should have called for the blanket.) Mildew was pretty bad in the bathroom and the toilet stuck on if it wasn't flushed just right. It also leaked around the bottom with each flush, (probably needed a new seal).

The walk to breakfast wasn't as bad as other reviews stated but the reviews that raved about the breakfast??? not sure what they were offered because our breakfast was less than desirable. The restaurant was closed to the public and only available to hotel guests so maybe it wasn't the same breakfast everyone else enjoyed during their stay? We were offered scrambled eggs, sausage links, fried potatoes, biscuits and grits. The eggs were a powder mix, the sausage was barely warm, the potatoes were okay but reminded me of curly fries, the biscuits were dry and I didn't try the grits. No waffles, fruits, yogurts, pastries or breads were offered.

Check out was fast and painless!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank ChinaBlessings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breaux Bridge, Louisiana
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

Everything was awesome. The rooms were clean. The breakfast is amazing. The pools felt so good. We loved the free wifi. The rooms had a very nice setup. The workers were very helpful and nice. Its in a wonderful area. Not far away from New Orleans, maybe 30 miles. I recommend this hotel to anybody.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krissi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, Front Office Manager at Clarion Inn & Suites Conference Center, responded to this review, 24 July 2014
"Awesome" is exactly what we love to hear! Thank you for the great endorsement! :) Come back and see us soon!
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Ocala, Florida
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

This was an excellent choice! Started off with excellent customer service at the front desk. We had to use our room card to enter the parking gate area. Our room was spacious, clean, and our bed was comfortable! We will definitely stay here again as we frequently travel FL-TX.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank naynay39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, Manager at Clarion Inn & Suites Conference Center, responded to this review, 24 July 2014
Hi there! Thank you so much for your compliments! We are so happy that you enjoyed your time with us and had a great experience! Hope to see you again soon!
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South Texas
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 25 June 2014

The hotel set up is strange. More like an apartment complex, than a hotel. No security. Gate to back property left open.
Our room was in the back, needed some up dating and fresh paint. Layout of the two room suite was nice. Sofa sleeper not bad. Had to drive to the front of the property for breakfast.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bs0549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, Manager at Clarion Inn & Suites Conference Center, responded to this review, 24 July 2014
Hi there, and thank you for your response. Our property is most definitely different, as we were recently completely custom renovated. We are also set upon five acres of land, and all of our rooms as well as our enormous swimming pool are centrally located, with the exception of the Suites Building in which you stayed - it is completely private from the standard rooms. While the Suites are located towards the back of our property, some guests do prefer to drive their vehicle to the lobby or breakfast area. But, if you do decide to stroll along our sidewalks and take in the view of our lovely landscaping and swimming pool on the way, then it is only about a two minute walk.

Again, we thank you for your response and taking the time to leave feedback! Next time you guys come this way you should give one of our Atrium Rooms a try. They aren't quite as large as the suites, but they are only a hop skip and a jump from the breakfast area, swimming pool, business center, and fitness center. Hope to see you again :)
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Mount Pleasant, Texas
Level Contributor
278 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 19 April 2014 via mobile

The indoor and outdoor pools are a huge plus. Having a guest laundry and free WiFi are a few others. Breakfast is included but through WOW Cafe which is good but not real fast. The staff was helpful, friendly, knowledgeable about the area and hospitable. Great impression for my first Clarion stay! I will return. Thank you!!

Stayed April 2014, travelled with family
Helpful?
Thank AnthonyLaneRawlings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, Manager at Clarion Inn & Suites Conference Center, responded to this review, 24 April 2014
You are so welcome! And thank YOU so much for your business and wonderful compliments to our staff. We can't wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Inn & Suites Conference Center

Property: Clarion Inn & Suites Conference Center
Address: 501 North Highway 190, Covington, LA 70433
Phone Number:
Region: United States > Louisiana > Covington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 16 Hotels in Covington
Price Range (Based on Average Rates): £
Hotel Class:3 star — Clarion Inn & Suites Conference Center 3*
Number of rooms: 152
Official Description (provided by the hotel):
Gold Award-Winning (Top 10% in Service for Choice Hotels 2014) Gated Full Service Hotel with Restaurant on Site Two Free Hot Plated Breakfasts Each Day of Stay Per Room Large Indoor/Outdoor Heated Swimming Pool Over 8,500 square feet of Meeting Space for Conferences, Conventions, Banquets, Receptions, and much more Located Conveniently near I-12 (just off of Exit 63B) and less than 30 miles from New Orleans via the Causeway Bridge ... more   less 
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Also Known As:
Clarion Inn & Hotel Covington
Clarion Inn And Suites Conference Center
Holiday Inn Covington
Covington Holiday Inn

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