You may as well pay the million bucks hotels cost in New Orleans!!
We booked this hotel for two nights to celebrate our friends' wedding weekend. The photos online looked nice and I expected everything to be in order upon our arrival. We were greeted by a woman at the front desk who gave us our room keys, showed us on a map where our room would be and where to park. We drove around to our room but had to sit in our car for 15 minutes while housekeeping finished cleaning. We unloaded our things from the car and then discovered the toilet in our room did not flush. I tried to call the front desk only to find that the phone did not work as well. We left our room and drove all the way back around to the front desk to report the faults in our room. When we walked in the front desk attendant was trying to give us a different room because housekeeping was still cleaning. We told her they'd finished but that some amenities weren't functioning. She assigned us a different room so we reloaded the car, drove around to our new room, unpacked the car and rode the elevator (which smelled of alcohol and urine) to the 3rd floor. In this room the refrigerator did not work, we had no remote for the television and there was hair in the bathtub though neither of us had used it. I was tired of complaining so I didn't bother to report it. Later that night I found a dead baby roach on our bathroom floor and then a live roach crawling across our wall. We were disgusted with the condition of this hotel and would have relocated had we not already paid the full amount of the stay. Quality is not what we got with this stay.
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Gretna