A torn and in tatters US flag greets you as you enter this place. Stayed 2 nights.Exceptionally poor management. Computers have been out of order for atleast two weeks and front desk checks you in by hand. Only two bookings to check in at midnight and it took 45 minutes. Got the wrong room number as available rooms need to be manually checked. Had to lug my bags across two blocks to finally get into my room. Room is clean but most gadgets especially the plug points in poor condition.Saw long crowds waiting patiently 2 days running. Front desk staff do an exceptionally tedious process of manually checking you in. Some guests might have waited 2 hours plus to get a room- after pre booking and paying in advance.
Directions given also incorrect. Quality inn and Econolodge occupy the same address.
Promised free inter net, news paper, coffee n tea in the lobby etc. Nothing was available or worked. Highly avoidable even if this is your last choice.Plenty of rooms n parking but dis satisfied staff and dis interested owners make for a poor experience.
How difficult is it too repair your computers?????????
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Gretna