We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Noisy”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn New Orleans West Bank Tower
Ranked #2 of 7 Hotels in Gretna
GreenLeadersBronze level
McKenzie, TN
Level 6 Contributor
174 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Very Noisy”
Reviewed 16 June 2014 via mobile

This is a nice hotel. But, it's one of the noisiest we've ever stayed out. It's right beside Interstate 10 and is nonstop noise all night and morning. We were on the 9th out if maybe 11 or 12 floors and it was still loud. A big plus to housekeeping. Someone did a wonderful job on our room everyday.

Stayed June 2014, travelled as a couple
Helpful?
Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review, 20 June 2014
Hi Pam,

Thanks for your business and your review!

I apologize you experienced issues with the noise in the area. Due to our close proximity to downtown New Orleans a percentage of our city facing rooms do experience more noise. I encourage you to ask for a room on the quiet side during your next stay. Although you won't get the great views on the New Orleans skyline you will find the rooms to be quieter.

I really appreciate you reviewing your overall stay and mentioning your great impression of our housekeeping department. Our team does do a great job keeping our rooms squeaky clean and I'll make sure to pass along your kinds words to them.

Your business is important to us and I really appreciate you sharing your overall impression of our property with the Tripadvisor community. We do hope you'll keep us in mind for future stays in our area.

Very best,

Dustin Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

306 reviews from our community

Traveller rating
    107
    111
    53
    19
    16
See reviews for
79
87
19
66
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Missouri
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 June 2014

We stayed here for just one night after a horrible experience the night before at another hotel. It was worth every bit for the money too! We were impressed with the room size as there were 4 of us, very clean, smells clean too, beds were comfortable and the pillows and bedding were great. All the staff were nice and the laundry room was clean. There was no parking fee which is always a bonus. There is a nice variety of shopping stores just a couple minutes from here if you need anything. It also seemed very safe in this area. If we return, we would stay here again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Quick31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review, 20 June 2014
To our friend from Missouri,

From everyone here at the Holiday Inn Westbank I want to thank you for your business and fantastic 5 star review!

I appreciate you pointing out the cleanliness of our rooms, friendliness of our staff, and free guest parking. This items are very important to future guests and your review will help other Tripadvisor users make their lodging choice.

Your business is important and I'm very proud we were able to provide you an excellent stay. We do hope you'll keep us in mind for the future and look forward to welcoming you back soon.

Very best,

Dustin Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2014

Just across the river from here, hotels will charge you $30 just to park. You won't have any extra fees here, and the rooms are fine. I've stayed here 8 times on business trips and never had a problem. If you're extremely sensitive to traffic noise, you might want to go elsewhere.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Russell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review, 10 June 2014
Hi Russell,

I love to see a great review from a very valued frequent guest.

It's great that you pointed out the savings of our rooms vs. some of the downtown offerings due to the the parking savings of our property. We do offer free parking for all of our guests which could save you some real money, especially if you are planning a multi-night cruise.

We look forward to welcoming you back for stay #9 and beyond! We value your business and thanks again for your review!

Very best,

Dustin Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

After reading the reviews before our stay-- I was prepared for some possible issues.
I reserved 3 rooms in May 2014 online for my daughter's college graduation. Somehow the price I was quoted online did not transfer to my invoice with the hotel. I spoke with Teresa at the front desk and she advised I simply provide a copy of the email, which I pulled up on my phone. Ralph immediately took care of the adjustments even though 2 of the rooms were already checked out.

The rooms were nice and spacious and we had no issues. This was a very comfortable stay and I would most definitely return to this hotel.

If you have the breakfast vouchers, they are to be used in the hotel restaurant. We were a little confused on this--we thought there was a separate section for breakfast.

Our only issue was the construction that was going on in the area-- this made it difficult to enter the hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shantelle_Lloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review, 10 June 2014
Greetings to Shantelle our friend from Houston,

Congratulations to your daughter for her recent graduation! We are proud we got to take part in the celebration and thank you for choosing us as your lodging provider for this very happy event.

We really appreciate not only your business but your very nice review. Sorry your room rate was not correct upon your arrival but I am extremely happy that Ralph and Teresa were able to get the issue resolved.

Thanks for pointing out our large, comfortable rooms. Future guests will appreciate you pointing out these facts.

Sorry about the construction going on in the area. The neighboring construction project has completed pile driving so future guests should not experience such issues.

We appreciate your business and the time spent reviewing our property. We value your feedback and will use it to improve.

Very best,

Dustin Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Woodlands, Texas
Level 4 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 May 2014

This hotel is clean and efficient. The staff is amazing in accommodating the guests. The location is very convient to downtown New Orleans and the local interstate highways. I have stayed in this hotel on many occasions. The Round House Bar and Grill's food has always been tasty with good variety. As off this month, May 2014, the menu offerings have been cut to almost no selection. Additionally, it's a bar and grill; the finger foods that one might expect in a sports oriented bar have been taken from the appitizer menu, i.e. mozzarella sticks. There are many places to eat that are very close to the hotel. My recommendation would be to stay at a very well run Holiday Inn and find another place to eat if your stay is more than one day.

Room Tip: The rooms that face away from the Westbank expressway are quieter traffice-wise. The hotel has neve...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank huzurlu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review, 4 June 2014
Hi Huzurlu,

Thanks for your business and your honest review!

I appreciate you mentioning our hotel is clean, staff amazing, location convenient, and tasty food in the Roundhouse. I appreciate you pointing out all of the things you are happy with even though you had some feedback on an area you'd like to see improved.

In regards to the menu change in the Roundhouse - I've have noted your feedback and I understand we have improvements to make. Nothing is more important or valuable than the feedback of our valued guests who pay good money to stay with us. I can tell the changes we made to the menu has frustrated you and for that I apologize. I will offer no excuses only the explanation that the cost of some of the deleted menu items had increased so dramatically since our last menu revision that the choice was made to eliminate select poor selling items in order to keep costs as low as possible. That has not been the best decision and several of our treasured regular guests have mentioned they didn't like the change. Due to this we have modified our daily specials in order that they change everyday and we have brought back several menu items including the Chicken Fajita Wrap, Roast Beef Po-boy, and mozzarella sticks you mentioned in the form of a changing daily special. Our plan is to continue to monitor sales and add back the most popular items as well as some new additions in our upcoming menu revision this summer. Sorry for the amount of detail in my reply but it's important that you understand I take your feedback very seriously and will improve our offerings based upon your review.

You are correct, there are not only many restaurant offerings in the area but many lodging providers and we consider it an honor when guests choose us. Its not an honor we take lightly and it's our goal that all guests leave us happy with plans of future bookings at our property. Again, we thank you for your business and do hope you'll keep us in mind for future travels to the New Orleans area.

Yours in hospitality,

Dustin Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clinton, Arkansas
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

Had a five day trip planned in New Orleans. My husband was sick when we arrived, and got worse as the vacation progressed. The staff was wonderful. They were beyond courteous and friendly. They even printed out directions to the urgent care facility. The room was great, the bed very comfortable. Highly recommend.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ellen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review, 4 June 2014
Hi Ellen,

First, I do hope your husband has made a full and speedy recovery. There's never a good time to be under the weather but especially not during a vacation. I'm glad to know our staff responded with compassion and helped you locate an area urgent care facility.

I thank you for your business and review. Your mentioning of our comfortable beds and great guestrooms will help future travelers in making lodging choices in the area.

Your business means everything to us and I'm glad you could see it in the service we provided. Please do keep us in mind for future bookings and do let us know if we may be of further assistance.

Very best,

Dustin Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Slidell, Louisiana
Level 6 Contributor
123 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 28 May 2014

The west bank doesn't have a great number of hotels but the top floor city view room of this hotel is one of the best in the area. The roundhouse restaurant has decent food and it has always been a pleasurable experience at check in/out .

Room Tip: Get a top floor city view room
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review, 4 June 2014
Jason,

Thanks for your business and very kind review. We appreciate your vote as "Best on the Westbank!"

I appreciate you highlighting our unmatched views of the city and our on-site restaurant the Roundhouse.

It's loyalty from customers such as yourself that makes us a success, so again I'd like to mention how much I appreciate you and your business. We look forward to welcoming you back soon!

Best,

Dustin Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Gretna
Central Business District
Holiday Inn Downtown Superdome
Holiday Inn Downtown Superdome
#78 of 164 in New Orleans
1,251 reviews
Central Business District
Wyndham New Orleans - French Quarter
Show Prices
Show Prices
Show Prices
Garden District
Prytania Park
Prytania Park
#102 of 164 in New Orleans
795 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn New Orleans West Bank Tower? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn New Orleans West Bank Tower

Property: Holiday Inn New Orleans West Bank Tower
Address: 275 Whitney Ave, Gretna, LA 70053-2346
Phone Number:
Region: United States > Louisiana > Gretna
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Gretna
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn New Orleans West Bank Tower 3*
Number of rooms: 181
Official Description (provided by the hotel):
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, TripOnline SA, Hotels.com, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Holiday Inn New Orleans West Bank Tower reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn Gretna
Gretna Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing