Booked a room on Priceline, and stayed overnight for a business meeting. Hotel staff = absolutely extraordinary! When my assistant sent an e-mail to confirm the booking (along with a couple special requests), the GM personally responded with assurances that all my needs would be handled w/o a problem. True to their word, when I arrived from the airport, they knew immediately who I was and attended to my requests immediately & efficiently.
GM Lee, Wim & Jessica at the front desk, even housekeeping & restaurant, everybody treated me like I owned the place. I have traveled on five continents for business, and have rarely recvd such exceptional and attentive service, and never in the US. From the perspective of service, I felt like I was a visiting dignitary staying in a five-star establishment. Very very clean, modern, updated; convenient two-station business center tucked away in a private alcove off the lobby, granite counters with laser printers & hi-speed wireless internet access throughout.
Staff = courteous, anticipatory, and very very responsive, simply terrific experience.
Top-floor (14th) suite was enormous, very soothing design, brand-new flat-screen plasma TVs, separate wet bar/sink/mini-fridge area, nice territorial view, just a really truly incredible value. Highly recommend for business travelers; worked perfect for me b/c my mtg was less than 2 miles away.
Thanks to the high level of professionalism and "attention-to-detail" of the staff, my stay was a "10." Can't possibly say enough wonderful things about this location. If you are looking for a clean, friendly, convenient place to stay in the West Bank / Gretna area, you'd be crazy to go elsewhere. This place is a gem!
- Official Description (provided by the hotel):
- Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), IHG, Booking.com, Expedia, TripOnline SA, Hotels.com, Evoline ltd, HotelQuickly, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Holiday Inn New Orleans West Bank Tower reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn New Orleans West Bank Tower Hotel Gretna
- Holiday Inn Gretna
- Gretna Holiday Inn