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“Oasis in Harvey La.”

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Best Western Plus Westbank
Ranked #2 of 9 Hotels in Harvey
Certificate of Excellence
Denver, Colorado, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Oasis in Harvey La.”
Reviewed 14 May 2014

These people care both for their guests and the condition of their establishment. It is obvious they spend quite a lot of money to keep the hotel in tip-top condition. They are proud of their hotel and show it in both their attitudes and actions.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
GOLD CANYON, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2014

We arrived at the hotel around 4:30 PM. The front desk clerk was not happy to see us. He was short and curt with his greeting, if you can call it that. We gave him our information and he said "I need your credit card!" in an "I have better things to do than deal with you" way. The room he gave us,121, was ground floor in the very back of the hotel right near the elevator. It was damp, or I should say wet. The towels were damp. We had driven in from Atlanta and were quite tired. We had dinner and went to bed rather early. We were awakened numerous times during the night. From noisy guests and loud A/C units and the elevator. A very musty odor arrived during the night that permeated the room as well. The next morning I asked to change rooms. I was told no problem. There was none available at the time so the clerk told me to pack all our things and bring them to the front desk and they would be put in a new room while we were gone for the day. After a long day in the sun at the Jazz & Heritage Festival we got back to the hotel only to be told there were no open rooms and our luggage was still at the front desk and we would have to go back to the same room again!!!!! They hosed down the room for us with some kind of air sanitizer before we were let back in. It was a weekend when we checked out and the manager was not on property. I called her when we got home and related our experience and she gave us a 20% discount off the bill. This was little help considering the horrible experience we had. We will never consider staying at that hotel again. We are in the travel business and have many years of experience staying in hotels. This was probably the worst hotel stay we`ve had. I can`t tell you how disappointed we are in Best Western Plus. The Plus must be the noise, the dampness and the odor not to mention the bad attitude of the front desk clerk.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Bill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dothan, al
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 May 2014

If you are considering going to tour French Quarter, Jazz Fest, Mardi Gras or for any reason at all this hotel is a must, great service in every category, it is so nice inside the courtyard and has a Copelands attached for dinning.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
round rock, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 May 2014

stayed here for two nights, and the whole experience was great. the food was very good, the staff was very attentive. Very clean, and neat. Nice neighborhood too. close to all shopping centers. Pleanty of parking, and Copelands restaurant is right there, so no need to walk for food.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flowood
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2014

The hotel has a great atmosphere with the pool, hot tub and outdoor bar within the interior of the building. We felt like we were in a tropical setting. Very relaxing! Staff, room and location made the hotel one that we would definitely visit again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puyallup, United States
1 review
Reviewed 23 April 2014

Very clean hotel with friendly staff. The only complaint was the excessive noise from kids running up and down the halls later at night and yelling and screaming down by the pool after it was closed. The staff at the front desk went out of their way to answer all of our questions and gave us some great places to eat at. This hotel is in a great location with many places to eat at and stores near by. Try eating at Copeland's which is next to the hotel and has great food with good prices and service.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jeffrey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelton, Connecticut
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 April 2014

We stayed here one night while visiting New Orleans. This property is a great place where you are not far from New Orleans.

The hotel is clean and the rooms are very comfortable. Comfy beds and great towels. Free parking. Nice courtyard, but we didn't use the pool area...only because we didn't have the time.

Well stocked free breakfast including hot foods. Eating area is very spacious so no problem finding a table for 6.

Lots of shopping and restaurants close by.

We forgot a pair of sandals in one of our rooms. We called almost a week later and housekeeping had found the sandals. The hotel is shipping the sandals back to us.

Highly recommend this property as a base for exploring the New Orleans area.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TaraM299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Westbank

Property: Best Western Plus Westbank
Address: 1700 Lapalco Blvd, Harvey, LA 70058
Phone Number:
Region: United States > Louisiana > Harvey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Harvey
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Westbank 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Best Western Plus Westbank Hotel Harvey
Best Western Harvey
Harvey Best Western

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