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Savings alert! 12% below average rates

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US$123
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US$78
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US$76
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Free cancellation until 25/07
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US$137
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US$130
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US$85
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US$51
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Reviews (810)
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651 - 656 of 810 reviews
Reviewed 20 February 2014

Always enjoy Hilton Garden Inn and this was no exception. Nice, courteous staff, good clean quiet room and a good breakfast. Convenient to airport and attractions, downtown New Orleans and outlying areas.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Maddog_Marty51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 25 February 2014

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.

We are happy to hear that your stay was great and you were able to enjoy some of the area attractions. We hope to see you soon.

If we can be of assistance in the future, don't hesitate to contact us at 504-712-0504.

Again, thanks for taking the time and have a great day!

Warmest Regards,
Amy Stettner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2014

Wonderful hotel - except for lack of dining facilities for lunch. A few places delivered meals to the hotel. My daughter walked a mile to the grocery store so we could heat up something for lunch in the microwave.

  • Stayed: February 2014, travelled with friends
    • Value
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Review collected in partnership with Hilton Garden Inn
1  Thank Paula G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 25 February 2014

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.

We are happy to hear that your stay was great. Unfortunatly we do not offer lunch at the hotel. I am sorry your daughter walked to the store if we would have known there is a store just a few blocks away and we would have brought her in beteween shuttle runs. We hope to see you again in the future.

If we can be of assistance in the future, don't hesitate to contact us at 504-712-0504.

Again, thanks for taking the time and have a great day!

Warmest Regards,
Amy Stettner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014

The rooms and lobby was wonderful. The bed was amazing and the room had everything one needs. There was some kind of one time event in the restaurant kitchen causing several of the customers to wait over an hour for very poor food. But staff handled it well and things were made right.

  • Stayed: February 2014, travelled solo
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Review collected in partnership with Hilton Garden Inn
Thank Kathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 25 February 2014

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.

We are happy to hear that your stay was great. I do applogize f or the service in the restaurnant being slow and hope to see you again in the future.

If we can be of assistance in the future, don't hesitate to contact us at 504-712-0504.

Again, thanks for taking the time and have a great day!

Warmest Regards,
Amy Stettner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2014

pricey, poor guest service, under construction, no free coffee/breakfast which everyone gives these days. nice lobby but really always empty no reason to enjoy. empty wine bottles for display but saw no service. nice fancy coffee maker in room, didn't work power button kept cutting off!

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Al R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 25 February 2014

Thank you for taking time to review our hotel. Let me apologize that our customer service during your stay at our hotel was lacking. We are at the end of our full renovation to the property, we do offer complimentary coffee in the mornings from 5AM - 10AM daily. We have empty wine bottles for display and serve wine in the restaurnat at the bar or at the tables form 5PM - 10PM. If you do come to our area again and would like a reservation please contact me personally I would love to be able to help you.
Warmest Regards,
Amy Stettner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

Hilton Garden Inn may want to use the renovations of their poor ratings if anything the renovations and project personnel were not a problem. The hotel staff did not resolve issues nor was our room cleaned in one of the three days we stayed . I’m not used to this type of service from Hilton and their partners.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Dale C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 15 May 2014

hank you for taking time to review our hotel. Let me apologize that our customer service during your stay at our hotel was lacking. I will definitely pass on your comments to the appropriate department heads for their review and to utilize as a training tool for team members.
We do hope you will give us another chance if you are ever in our area again. If you do come to our area again and would like a reservation please contact me personally I would love to be able to help you.
Warmest Regards,
Amy Stettner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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