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All reviews lake pontchartrain new orleans treasure chest casino convention center room was clean staff was friendly front desk staff free shuttle french quarter business trip nice stay hgi airport williams downtown cruise proximity
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Reviewed 5 April 2014

Hey, this is a nice hotel BUT, 1) its not near the airport (about 4-5 miles away) and 2) there are no nearby restaurants except for a casino that has a very expensive buffet. The hotel has a restaurant that is open for breakfast and dinner. We had dinner and the food was very good. The staff is very nice here, the facility is well managed and cared for and it appears to a very quiet hotel. So, if you are looking for a hotel that is out of the way and quiet, this is your place. But if you traveling by plane and looking for a hotel near the airport, this is not the hotel for you.

Room tip: If you are planning a trip to New Orleans, make sure you reserve your hotel very early. Maybe 9 months prior to your arrival. New Orleans host 4-6 conferences and conventions every week and the hotels fill up fast including the hotels by the airport.
Date of stay: April 2014
  • Trip type: Travelled as a couple
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2  Thank upexplorer2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 15 May 2014

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. We are happy that you enjoyed the services at the hotel. We hope you will come back for another visit soon.

Warmest Regards,
Amy Stettner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

This Hotel was a Great Place, Location was very good, Room was very comfortable, Area was just right not down town New Orleans but just enough time from being in that Real City Space and Staff was excellent

Date of stay: March 2014
  • Trip type: Travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Cynthia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 15 May 2014

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. We hope you will come back for another visit soon.

Warmest Regards,
Amy Stettner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

Hotel was very convenient to airport and restaurants. Very adequate for business stay. I would stay there again. Breakfast was very good. Hilton Garden Inns are good business hotels. Why does this review have to be 200 characters?

Date of stay: March 2014
  • Trip type: Travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 15 May 2014

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. We hope you will come back for another visit soon.

Warmest Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

Very typical Hilton Garden Inn. Lobby looks nice. Staff was fairly friendly and quick to check in/out. We requested the airport shuttle which took about 1/2 hour to arrive. Rooms were clean, no issues here. Location was far from airport but quiet.

Pros:
Price
Clean Rooms
Effective Staff

Cons:
Slow airport shuttle
15 min drive to airport

Date of stay: March 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Brandon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 15 May 2014

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. We hope you will come back for another visit soon.

Warmest Regards,
Amy Stettner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

This hotel was booked through a car club having an event nearby and as we looked at online review, we were a little uneasy with what we read. Apparently, these were dated before new ownership and renovation had taken place because this was an extremely well kept and undated hotel. It was relaxing and a pleasure to stay at this location not to mention very convenient for our event. HIGHLY recommend this hotel. We will be back. We travel a lot and stay at many hotels through the year and this is one of the best for the money.

Date of stay: March 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Curt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 15 May 2014

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. We are happy to hear that you and your group enjoyed your stay with us and we look forward to another great event with you next year! We hope you will come back for another visit soon.

Warmest Regards,
Amy Stettner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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