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Crowne Plaza Hotel New Orleans Airport
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Reviews (646)
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All reviewsfront desklanding restaurantnew orleansa wonderful stayfrench quarterbed was comfortableshuttle driverthe check in processnext morningcoffee makerearly flightminute driveconvenient locationwake up callclean hoteldefinitely stay here againfree parking
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352 - 357 of 646 reviews
Reviewed 22 June 2014

After attending a meeting at the hotel's very nice meeting hall ,my fiance' and I checked in to the hotel for a night away from home . The room was spacious and clean . The bed was very comfortable with several pillows . We ate breakfast at The Landing restaurant , continental buffet with excellent customer service.... We enjoyed our stay and would definitely recomend to my friends and family ..... A+++

  • Stayed: June 2014, travelled as a couple
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2  Thank Doug V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this reviewResponded 26 June 2014

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your stay, especially how much you enjoyed our restaurant offerings and we look forward to serving you on your next trip to the Crescent City.

Yours in hospitality,

Barrett Wilson
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014 via mobile

The only two things I saw that was minor was the smell of the place, both the lobby area and my room had a funky smell to it. Also when you leave the parking lot it's kinda of hard to pull out into traffic. Other than that the room was very clean. I will stay there again!

Stayed: June 2014, travelled solo
2  Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this reviewResponded 21 June 2014

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our convenient location just off of I-10 at Williams Blvd. makes us a desired location in the Greater New Orleans Area, although as you mentioned, it can be a very busy intersection. Our superior service and first-class accommodations enable you to focus on the work that brought you to New Orleans with no distractions. We appreciate your feedback and look forward to serving you the next time your travels bring you back to the Greater New Orleans area.

Yours in hospitality,

Barrett Wilson
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

This hotel exceeded our expectations in every aspect of our stay. Although it is very close to the airport, we never heard any of the noise in the very soundproof room. The large rooms look newly updated with granite. Bed was extremely comfortable & shower was better than most hotels. We stayed 2 nights & used Book & Save for a King room, which included $15 each day per person for an outstanding breakfast buffet with a huge selection of hot and cold items, including fresh fruit (blackberries, raspberries, blueberries, apples, bananas & strawberries). They had real scrambled eggs, bacon & sausage, oatmeal, scones, pastries, snack bars, yogurt plus many other items that are replenished often.

The staff was very welcoming, happy, positive, and helpful. The main reason we booked this hotel is that the price is 1/2 the price in the French Quarter and parking is free. There is a fabulous Italian restaurant next door. When it was time for checking out, all the luggage carts were in use. When we told staff we needed to get on the road early in the morning, management worked together as a team and found 2 people to help us carry out equivalent of 2 carts full of items to our car with 5 back & forth hand carries. They then provided each of us with a cold bottle of water for the road.

Check your map to go south & east into or out of town on the scenic route on Airline Drive ++ to avoid congestion on I-10 at rush hour. It will take you down through the older scenic older houses of the Garden District ++ .

Room Tip: Second floor worked well for us.
  • Stayed: May 2014, travelled with family
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1  Thank SteveandRhonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this reviewResponded 7 June 2014

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your stay, including how much you enjoyed our food and beverage offerings and service, and we look forward to serving you on your next trip to the Crescent City.

Yours in hospitality,

Barrett Wilson
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

I stayed here three nights over Memorial Day weekend for my son's basketball tournament. The hotel was a little confusing to navigate at first, but I got the hang of it quickly. The hotel and rooms were kept clean and well appointed. There was a wedding reception there on Sunday night and it was very loud music playing that you could hear in the boys' rooms in that area. One of the staff had the nerve to come down the hall while the boys were standing in their room doorways across from each other and tell them that they couldn't be in the halls. The were not in the hall but standing in there doorways. I was right there. It's funny because he had to talk loudly over the music from the reception. The fact that the loud music was disturbing us as paying customers (10 rooms) wasn't an issue though??? Despite that, we had a very enjoyable stay.

  • Stayed: May 2014, travelled with family
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Thank Janeen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this reviewResponded 29 May 2014

Thank you for choosing the Crowne Plaza New Orleans Airport during the recent AAU Basketball Tournament over Memorial Day Weekend. Our talented and dedicated staff truly makes this an event to remember for all participants in the Greater New Orleans area. We are so delighted that you were able to be a part of this event and we look forward to serving you again for any of your needs in the Crescent City.

Yours in hospitality,

Barrett Wilson
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

This is a top hotel near the airport. Facility is clean, rooms are great. A walmart is only a mile away and even if you wish to go to the french quarter it takes you only 15 minutes by car. If we have to stay again in NOLA, we will come back here.

  • Stayed: April 2014, travelled with family
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Thank Horst W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this reviewResponded 29 May 2014

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our convenient location just off on I-10 at Williams Blvd. makes us a desired location in the Greater New Orleans Area. The area Restaurants and shopping also makes our hotel a convenient spot in which to conduct business. We appreciate your feedback and look forward to serving you the next time your travels bring you back to the Greater New Orleans area.

Yours in hospitality,

Barrett Wilson
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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