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“szeretem ezt a hotellt :)))) nagyon elvestem itt lenni :)”

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Crowne Plaza Hotel New Orleans Airport
Ranked #4 of 17 Hotels in Kenner
New Orleans, Louisiana
2 reviews
“szeretem ezt a hotellt :)))) nagyon elvestem itt lenni :)”
Reviewed 6 July 2014

Absolutly Perfect :)) the Foods are very nice the rooms are clean and nice the hotel is Calm everybody friendly and helpful.! i love to be here i Can highly recommend to anyone,! Magyar vedndegeknek le irom (fogyjona a character is:D ) mindne szep tiszta az emberek kedvesek segitokeszek a kaja phenomenalis, a kiszolgalas viszonylag gyors es elgge jo.,!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Oliver931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review, 9 July 2014
Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent business trip to the Greater New Orleans area. Every member of our staff takes your comfort seriously and goes out of their way to deliver superior service. Thank you for taking the time to let us know how we did and we look forward to serving you again as your future travel bring you back to the Big Easy.

Yours in hospitality,

Barrett Wilson
Manager
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604 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
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English first
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 July 2014 via mobile

I am a crew member from the cruise ship. After flying for more 24 hours from east to west and flight delay at the airport due to bad weather. A good rest is all i desire. I walked across the street from MSY airport to the transporting area. After 10 minutes the hotel shutter bus came. The driver was very nice, he helped us load our 4 big and heavy luggages into the back of the bus. And when you get on the bus he offered us a bottle of complimentry watter which helped alot after all the transit and long hours of flight. He then helped us unload our luggages too. As i walked into the hotel, the receptionist immediately gave us her assistant. Amd most important of all her smile was really pleasant and she is really poliet.

Stayed July 2014, travelled on business
Helpful?
Thank Daven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review, 4 July 2014
Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your stay, including how helpful every member of our staff was to you and we look forward to serving you on your next trip to the Big Easy.

Yours in hospitality,

Barrett Wilson
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sugar Land Texas
Level 6 Contributor
308 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 3 July 2014

This is a fairly typical airport hotel. What makes it very good are the staff. They were very friendly and attentive to all of our needs. The bus driver was very good and got us to the airport in a short time. We picked this place because they offer 15 days of free parking which worked out perfectly for us. The only complaint is that the location makes it hard to enter the highway if you are going from the airport.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank slhokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review, 4 July 2014
Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our convenient location just off of I-10 at Williams Blvd. makes us a desired location in the Greater New Orleans Area, although as you mentioned, it can be a very busy intersection. Our Park Stay and Fly Package is a popular option for those guests flying out of town for a few days. We appreciate your feedback and look forward to serving you the next time your travels bring you back to the Greater New Orleans area.

Yours in hospitality,

Barrett Wilson
Manager
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Charleston, South Carolina
Level 4 Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 June 2014

Really enjoyed my very short stay here. It was very conveniently located to the airport for my early flight, and while I could hear planes passing overhead, they were not overly disturbing and are pretty par for the course for the convenience of being next door to the airport. The front desk agent was very friendly and she checked on my floor preference, which many hotels don't bother with for hotwire guests. The room itself was very nice. New and clean and felt like a four star room. Having plugs on the nightstand are a huge necessity in my book, so glad to see them available on the lights. Only stayed for about 9 hours, but it was exactly what I needed and I look forward to staying here again the next time I am in the area for business.

  • Stayed June 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Tiffany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review, 2 July 2014
Thank you for making the Crowne Plaza New Orleans Airport your home away from home on your recent stopover in the Big Easy. Our talented and dedicated staff members are truly the secret to our success, but as you have noted, it’s not much of a secret that they are so good at taking care of our guests. We appreciate your feedback which we will be sharing with our team members and we look forward to continuing to take care of your needs in the Crescent City.

Yours in hospitality,

Barrett Wilson
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houma La
Level 4 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 June 2014

After attending a meeting at the hotel's very nice meeting hall ,my fiance' and I checked in to the hotel for a night away from home . The room was spacious and clean . The bed was very comfortable with several pillows . We ate breakfast at The Landing restaurant , continental buffet with excellent customer service.... We enjoyed our stay and would definitely recomend to my friends and family ..... A+++

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Doug V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review, 26 June 2014
Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your stay, especially how much you enjoyed our restaurant offerings and we look forward to serving you on your next trip to the Crescent City.

Yours in hospitality,

Barrett Wilson
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 June 2014 via mobile

The only two things I saw that was minor was the smell of the place, both the lobby area and my room had a funky smell to it. Also when you leave the parking lot it's kinda of hard to pull out into traffic. Other than that the room was very clean. I will stay there again!

Stayed June 2014, travelled solo
Helpful?
2 Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review, 21 June 2014
Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our convenient location just off of I-10 at Williams Blvd. makes us a desired location in the Greater New Orleans Area, although as you mentioned, it can be a very busy intersection. Our superior service and first-class accommodations enable you to focus on the work that brought you to New Orleans with no distractions. We appreciate your feedback and look forward to serving you the next time your travels bring you back to the Greater New Orleans area.

Yours in hospitality,

Barrett Wilson
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Florida
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2014

This hotel exceeded our expectations in every aspect of our stay. Although it is very close to the airport, we never heard any of the noise in the very soundproof room. The large rooms look newly updated with granite. Bed was extremely comfortable & shower was better than most hotels. We stayed 2 nights & used Book & Save for a King room, which included $15 each day per person for an outstanding breakfast buffet with a huge selection of hot and cold items, including fresh fruit (blackberries, raspberries, blueberries, apples, bananas & strawberries). They had real scrambled eggs, bacon & sausage, oatmeal, scones, pastries, snack bars, yogurt plus many other items that are replenished often.

The staff was very welcoming, happy, positive, and helpful. The main reason we booked this hotel is that the price is 1/2 the price in the French Quarter and parking is free. There is a fabulous Italian restaurant next door. When it was time for checking out, all the luggage carts were in use. When we told staff we needed to get on the road early in the morning, management worked together as a team and found 2 people to help us carry out equivalent of 2 carts full of items to our car with 5 back & forth hand carries. They then provided each of us with a cold bottle of water for the road.

Check your map to go south & east into or out of town on the scenic route on Airline Drive ++ to avoid congestion on I-10 at rush hour. It will take you down through the older scenic older houses of the Garden District ++ .

Room Tip: Second floor worked well for us.
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  • Stayed May 2014, travelled with family
    • Value
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Helpful?
1 Thank SteveandRhonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review, 7 June 2014
Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your stay, including how much you enjoyed our food and beverage offerings and service, and we look forward to serving you on your next trip to the Crescent City.

Yours in hospitality,

Barrett Wilson
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel New Orleans Airport

Property: Crowne Plaza Hotel New Orleans Airport
Address: 2829 Williams Blvd, Kenner, LA 70062-5432
Phone Number:
Region: United States > Louisiana > Kenner
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 17 Hotels in Kenner
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
Number of rooms: 292
Official Description (provided by the hotel):
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn

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