We chose this hotel because of its promotional Hilton point redemption- 15k/night. After the first night my car back bumper was scratched and the hotel was unable to find out who did it. It was a bummer!! The staff, Vincent, promised to provide the follow up of investigation, but it never happened.
Since I am a gold member, we had free breakfast everyday. The food quality and service were good, but having the same food choices five days in a row could be not appetizing. In addition, the breakfast vouchers were not issued all at once when we checked in, instead, we had to ask for it everyday- very exhausting.
Ice machine and housekeeping were the plus of the hotel despite its outdated camouflage color choice. Its location is good if watching airplanes take-off was joyful for you. It has easy access to the nearby Metairie area and the cafe du monde (drive through and no waiting in a line).
The upkeep of room furniture was not perfecr, such as ripped sofa cushion. The flushing ability of the toilet was weak and could clog anytime!! However, the bed was very comfortable.More
- Free Wifi
- Free Parking