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“Employees of Coushatta” 5 of 5 bubbles
Review of Coushatta Grand Hotel

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Coushatta Grand Hotel
Ranked #3 of 10 Hotels in Kinder
Certificate of Excellence
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Employees of Coushatta”
5 of 5 bubbles Reviewed 4 October 2013

We visited Coushatta from Sep. 30, to Oct. 3, 2013. I cannot think of enough superlatives to describe the employees we interfaced with. Professional, helpful and service oriented. Great people. One example, early Wednesday morning Oct. 2nd. I was playing "let it ride" when they changed cards. I asked the pit boss if I could have a couple of used decks she said she would check. Later I was playing the slots she found me and gave me some cards. I didn't get her name but I truly appreciate her thoughtfulness.
We will be back.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Eugene N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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110 reviews from our community

Traveller rating
    63
    31
    7
    7
    2
See reviews for
25
45
9
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Beaumont, Texas, United States
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 16 September 2013

Last minute late night visit - Room was just cleaned you could smell the bleach. Beds are standard a little lower than 7 Clans nose bleed mattress. This is the side where smoking is allowed. Bathtub and Shower with conditioner shampoo and body lotion. Room is generally comfortable with TV and Wifi - Coffee maker is a drip Cuisinart not the Keurig found in 7 Clans stll good coffee and sugar creamer etc. No Safe in the room - usual fridge in its hiding place - fairly quiet in the daytime. Check in was smooth - food nearby in the casino. Kids Quest and pools and spas. Overall 7 Clans is much nicer this is Not Bad at All kind of Holiday Inn Style - Could use a little update but it probably keeps cost down especially with the new part open. AC worked well. Shower hot and had pressure.

Room Tip: 7 Clans is non-smoking this is smoking
See more room tips
  • Stayed September 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bill_C_06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A S, Yield Manager at Coushatta Grand Hotel, responded to this review, 25 September 2013
Bill_C_06

Thank you for your positive review from your most recent visit to the Coushatta Grand Hotel. We greatly appreciate your feedback and continued patronage.

Our goal is to make Coushatta Casino Resort your favorite entertainment destination. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sugar Land, Texas
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 10 September 2013

Nice hotel. Good rates, clean room, friendly staff. Very convenient for those who enjoy playing at the casino. Good location to visit other attractions and casinos in the area as well. Like to stay here, play a little, go over to Alexandria and play at their casino and then back to Lake Charles to take in the casinos there. Good food and great prices.

  • Stayed August 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sallye T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 9 September 2013

Have stayed here for years but...
Last trip had a room with a toilet for a pre-schooler!! Not good for bad knees. Everything seemed a little old.
Casino is great and food decent. I arrived to have no one around at all for valet service or to help with bags. When I went inside to find someone I was told they were short on help..
After over 15 minutes finally a young lady came to take the car..still no help with luggage. Went inside and waited over 15 more minutes to check in...Never had been this way previously.
I am going to try the new hotel on the property next time.

  • Stayed April 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ladyexplorer036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dripping Springs, Texas, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 September 2013

We went to the Grand Hotel last December. We enjoyed our stay very much. Everyone there was helpful and nice. We are returning the end of Sept. We can hardly wait. The casino was loads of fun. We liked the refreshment area, too.Help yourself Coffee & sodas, was such a nice idea. No waiting for someone to serve you. I couldn't get enough of the coffee. Really good.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joyce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leander, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 23 August 2013

Went for the weekend to gamble and had a really good time. Hotel is older but very clean and the service was great! The outdoor swim up bar and water slides are fun. Having the restaurant choices all together in one area is great. Will be back again soon!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KerrBrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 12 August 2013

I came to celebrate a "50" birthday for a friend. While the room was clean, it appeared and felt very dated/old. There was also a moldy/musty smell on the entire floor. You could smell it the moment you got off of the elevator. I felt the room was overpriced and would probably stay somewhere else next time.

Enjoyed the new dream pool, especially the swim up bar. It would be nice if there was an adult only area, more supervision of children, or additional staff to supervise. Lots of children running in pool area. Not sure if children should have drinks in pool either. While in the hot tub, young children kept getting in and out. Staff would tell them to stay out, but the moment staff was not standing there, they would get back in.

I take long walks outdoors every morning and must say that the property from the RV park over to the gas station is beautifully landscaped, well maintained, and clean.

All employees I encountered at the hotel, casino, gas station, restaurant, & pool were absolutely wonderful. The housekeeping staff and pool bartenders were beyond expectation.

Room Tip: Try a different hotel property at the Casino Resort.
See more room tips
  • Stayed July 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BJDierker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coushatta Grand Hotel

Property: Coushatta Grand Hotel
Address: 777 Coushatta Drive, Kinder, LA 70648
Region: United States > Louisiana > Kinder
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Kinder
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Coushatta Grand Hotel 3*
Number of rooms: 208
Official Description (provided by the hotel):
The 208 spacious, ADULTS-ONLY beautifully furnished rooms and suites of Coushatta Grand Hotel offer an unsurpassed level of comfort, style, and personal service. From the luxury of authentic marble floors, magnificent chandeliers and intriguing art, to the practicality of in-room coffeemakers, hair dryers and ironing provisions, you will treasure every moment of your stay at Coushatta Grand Hotel. ... more   less 
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Also Known As:
Coushatta Hotel Kinder

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