This was the best bed we slept on all vacation - we'd like to find out the brand. The hot breakfast was also good, and the orange juice was quite good (better than other places).More
This was the best bed we slept on all vacation - we'd like to find out the brand. The hot breakfast was also good, and the orange juice was quite good (better than other places).MoreShow less
Hello Tom C, thank you for your response on Tripadvisor and taking the time to share your experience at our hotel. Thank you for such a positive response on your breakfast experience. We happily provide a hot breakfast buffet - I hope you had a chance to experience our breakfast pizza or our build your own breakfast sandwich station - they tend to be quite popular since we've rolled it out. Also, to answer your question, our hotel is affiliated with Intercontinental Hotels Group. Thank you for being our guest and we hope to see you again!
We had an extended stat due to house renovations. The staff was very accomadating and understanding of our situation. One suggestion would be to have coffe pots in the room, there is everythIng else: fridge, microwave, stove top and toaster... but no coffee pot?? Also, it would have been nice to have a DVD player in each room instead of one. Overall, we were very satisfied with our stay.
Hello Butsie33, thank you for taking the time to leave us a comment on Tripadvisor! We truly appreciate your feedback and I am pleased that you enjoyed your stay. I was concerned when I read your comment about not having a coffee pot in your room though as every room should have a coffeemaker and packs of our Wolfgang Puck coffee for your convenience. I would like to follow up and make sure that a coffee maker is in your room as it should be and I am very sorry that it wasn't in there. Would you mind contacting me at (337) 267-4666 or emailing me your room number at firstname.lastname@example.org so that I can follow up and make sure it is in there. Also, about the DVD player - thank you for using our DVD players in the room - it is a refreshing change to not be charged to watch movies in your room! I will share your comment about the extra DVD player for the other rooms and see if this is anything we can modify or add. I hope you come back to see us again! We truly value and appreciate your feedback and thank you for being our guest. Please let me know about your room number so I can check on your coffeemaker! -Charles Oliver / Director of Sales
Friendly staff, large comfortable rooms, buffet breakfast, free beer/wine on evenings, complimentary shuttle, free laundry.... this hotel has the best value for your money. There are countless reasons to stay at the staybridge suites lafayette. Out of all the hotels i have stayed in, this has to be one of the best. Don't forget to sign up for the priority reward points!
Hello there sarchin20, I want to personally thank YOU for taking the time to leave a review about your recent experiences at our hotel and for the kind words you shared. We, as a team, are pleased that you are happy with your most recent stay. I also want to thank you for being a Priority Club Rewards member and hope you got to spin the wheel and win something when you checked in! With regards to your comment about the buffet breakfast, we are pleased to share that we are enhancing it by providing a "build your own breakfast sandwich" or "build your own breakfast pizza" station that should be available the next time you return. If there is anything that I can do to make your stay even more enjoyable, please don't hesitate to let me know! - Charles Oliver, Director of Sales
The service is very good. The folks up front do a good job. Housekeeping does a good job. The rooms are new, spacious and comfortable. The hotel is ideally located to just about everything. There are plenty of options nearby for food and shopping. Thanks!
Hello GomerPHI, thank you for taking the time to send us a review and that you enjoyed your stay. I hope that we get a chance to see you again soon! I am sharing your comments with the housekeeping and front desk teams as they work very hard to provide a great experience for all of our guests and they will appreciate your kind words. I hope you enjoyed some great dining while you were here and had a chance to take advantage of our delicious dinner social Tuesday though Thursday evenings too. Thanks again for being our guest, hope to see you soon! - Charles Oliver, Director of Sales
Curteous and friendly staff. plenty of ammenities, breakfast was great and dinners were convenient. we loved the theatre room and the pool was always clean. Nice touch to offer the storage closet to keep the room free of clutter. the Two bbq grills out by the pool were also good to have available. I would recommend this place to anyone visiting the lafayette area!
Dear Quetico88, thank you for taking the time to review our hotel and leave such a positive message. I am pleased you loved the theater room - not very many hotels provide a private theater so it is nice that you got to experience that when you were here. And for the Barbecue Grills, we actually replace them every year with the newest and best grills that are available because so many of our guests love to cook just like at home. I hope you get a chance to come back and stay with us again! Thanks for your thoughtful review! - Charles Oliver, Director of Sales
Very clean rooms, good amenities. Complimentary breakfast daily with dinner served on tues/wed/thurs is good, free wine and Abita beer on tap. Free washers and dryer... Hope my Company continues to use this Hotel.
Dear PHIDriver, thank you for being our guest and taking the time to stay at our hotel. Thank you for commenting on all of our bountiful amenities. In fact, our Tues/Weds/Thurs dinner ("Social") is going to be upgraded next week to provide more choices and options so you will have to come back and let us know your thoughts. I am sorry that our basketball court and pool area were a little noisy. Typically, the hours for those are from 10:00 am to 10:00 pm but sometimes people are outside past those times. I am happy to say that we do offer some "quiet" rooms towards the ends of the building and even on the upper floors that may eliminate any noise you may here from those and we would be happy to provide you with one of those rooms on your next stay for more quiet. We hope to see you again and feel free to share with your company how pleased you are and to keep using us - we appreciate the referrals! - Charles Oliver, Director of Sales