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“Very clean room”

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Staybridge Suites Lafayette-Airport
Ranked #9 of 50 Hotels in Lafayette
Certificate of Excellence
GreenLeadersSilver level
Houma, Louisiana
1 review
“Very clean room”
Reviewed 3 December 2012

Stayed here for 6 weeks while going through some training for work. The room was clean and the staff was very helpful. My only complaint is that the internet was slow in the evenings due to high traffic. All in all, I'd definitely stay here again!

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOS_Charles_Oliver, Director of Sales at Staybridge Suites Lafayette-Airport, responded to this review, 5 December 2012
Hello Jacob R., Thank you for being our guest and providing great feedback on your recent stay. I am really sorry that the internet wasn't as fast as you expected it to be. That is definitely an item I am happy to share with our operations team to see if we can improve. With the increase of technology, we find that our guests not only use the internet for their laptops but now use them for their cell phones and tablets too! There are so many great options to connect to the internet these days and Staybridge Suites was actually one of the first hotels anywhere to provide free internet access anywhere in the hotel! I am glad you stayed with us and hope that you will continue to choose us again next time you are in Lafayette! -Charles Oliver, Director of Sales
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420 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Conroe, Texas, United States
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 3 December 2012

This is my third stay at this property. We have always been treated well and the property is tended to. We travel with pets, so this the place to go for us. If there is any disappointment, it would be the scrambled eggs at breakfast. Not very appetizing.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOS_Charles_Oliver, Director of Sales at Staybridge Suites Lafayette-Airport, responded to this review, 5 December 2012
Hello Jose W, thank you for your great feedback and being a repeat guest at our property. I am really glad that you have decided to come back to our property each time in Lafayette. We are a very pet-friendly hotel and love to see everyone's pets! I appreciate the feedback about the scrambled eggs - I know that we have been trying some different things with those. Yesterday, I noticed that our breakfast hostess had seasoned them up quite nice while today we had fresh cheese-filled omelets in place of the scrambled eggs! We are always trying to improve and appreciate the feedback from your recent visit. I am hoping that we will exceed your expectations on your next visit to Lafayette and that you will stay with us again. Thank you for being our guest! -Charles Oliver, Director of Sales
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INMAN
1 review
Reviewed 2 December 2012

Rooms were nice, clean, and spacious! Staff was very friendly; usually went out of there way to greet you. I stay in a lot of hotels and would say this one would list in the top ranking. Guest services accommodated a late check out request on last day as our flight did not leave till later in the day.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guest321456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOS_Charles_Oliver, Director of Sales at Staybridge Suites Lafayette-Airport, responded to this review, 3 December 2012
Hello Mrslippy1, Thank you for your wonderful feedback on your recent stay with our hotel. We truly do value and appreciate your feedback and I value your business. I am glad we were able to accommodate you with a late check-out and I hope that we will continue to exceed your expectations. I look forward to serving you again on your next visit to Lafayette! -Charles Oliver, Director of Sales
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Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 November 2012

Front desk and house keeping staff are excellent and accommodating.
There is one staff member who handles the breakfast area who has to be one of the happier friendly people I have ever met and she is a pleasure to meet in the morning. Unfortunately I cannot recall her name.
The quality and selection of food during my 2 week visit has been below average compared to my previous visit in August.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChopperPilot70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOS_Charles_Oliver, Director of Sales at Staybridge Suites Lafayette-Airport, responded to this review, 3 December 2012
Hello ChopperPilot70, Thank you for your kind and gracious feedback on your recent stay at our hotel. I appreciate your business and I want you to be truly happy with every portion of your stay here. I am sorry that our breakfast wasn't up to the level you expected, even compared to your stay in August. I am going to share these comments with my team to see where we may improve. We want to be consistent at our breakfast and at our evening Social. I would like to learn more about your experience with our breakfast if you could email me at charles.oliver@ihg.com that would allow me to better serve you and our guests going forward. I want to make it right. I am confident with knowing how to improve our guest experiences starting at breakfast, the rest of the day will be amazing! I truly look forward to hearing from you and hope to see you again soon! Thank you for giving me the opportunity to serve you! -Charles Oliver, Director of Sales
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Omaha, Nebraska
1 review
Reviewed 24 November 2012

Friendly, helpful staff upon arrival, throughout stay and checkout.
VERY clean suite; VERY clean dishes, appliances, and ALL rooms.
We heard the absolute MINIMUM of noise from adjoining suites....we were so very impressed with the cleanliness of our suite, professionalism of the staff and the efficiency of the entire operation that we hope there will be availability when we book with Staybridge in the future.

Room Tip: We did not partake of the breakfast buffet or social hour (because our schedule did not allow it), b...
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlm11160885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOS_Charles_Oliver, Director of Sales at Staybridge Suites Lafayette-Airport, responded to this review, 3 December 2012
Hi jlm11160885, Thank you for your excellent feedback on your recent experiences with our hotel. You observations on our clean suites, dishes, and appliances is music to our ears. We want to make your stay as comfortable as staying at home and it is impossible to be comfy when your room isn't clean! Thank you for your kind feedback - I will share your comments with our team. I truly appreciate your business and hope we can serve you again in the near future! -Charles Oliver, Director of Sales
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Boston, Massachusetts
Level 4 Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 November 2012

We arrived exhausted. Check in was easy, room quiet, and overall comfy. The hotel could be updated a bit but was clean and well kept.
The cleaning staff was so so helpful and the front desk people rocked.
A special 'Thank You" to Delayna Taylor (manager) who went beyond when our flights were delayed. The tea, popcorn, water, comfy room, warm fireplace was a nice treat for an airport hotel.
We will come back!!!

Room Tip: Just tell the front desk what you want- they are so competent and friendly.
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mng1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOS_Charles_Oliver, Director of Sales at Staybridge Suites Lafayette-Airport, responded to this review, 3 December 2012
Hello mng1987, Thank you for your exceptional feedback on your recent stay with us. I really appreciate that you took the time to let us know about your recent experience. I have also shared your comments with Delayna, her Supervisor and the owners of the hotel so they would know how terrific she is. Thanks again for your feedback and I am very happy that you enjoyed your stay. Hopefully we will see you again soon! - Charles Oliver, Director of Sales
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Louisiana
Level 4 Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 November 2012

Arrived late. Room was waiting, and we were checked in with professionalism. The room--a studio queen--was spacious, clean, and quiet. The bed and pillows were comfortable. After a nice night sleep, we went to the lobby and were directed to the breakfast area. We found a good selection. Fruit, pastries, cereal, eggs, bacon, toast, grits ( a southern must), waffles, etc. We couldn't have asked for more. Thank you for a nice night.

Room Tip: Everyone we met at breakfast seemed happy with their room. The motel is set back from the street, s...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hannahspop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOS_Charles_Oliver, Director of Sales at Staybridge Suites Lafayette-Airport, responded to this review, 3 December 2012
Hello Hannahspop, Thank you for your response on your recent stay - I am really excited that you enjoyed your recent visit to our hotel. We truly try hard to provide a clean and comfortable stay and want our breakfast (and Social) to be engaging and delicious. I hope that you will come back and see us again! -Charles Oliver, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Lafayette-Airport

Property: Staybridge Suites Lafayette-Airport
Address: 129 E Kaliste Saloom Rd, Lafayette, LA 70508-3236
Phone Number:
Region: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Lafayette
#2 Family Hotel in Lafayette
#2 Business Hotel in Lafayette
#2 Romantic Hotel in Lafayette
Price Range (Based on Average Rates): £
Hotel Class:3 star — Staybridge Suites Lafayette-Airport 3*
Number of rooms: 118
Official Description (provided by the hotel):
The Staybridge Suites Lafayette-Airport is a state-of-the-art extended-stay all-suite property conveniently located in the heart of the business and shopping districts of Lafayette. Just off Interstate 90, we are also accessible to I-49, near the Lafayette Regional Airport, River Oaks, Acadiana Mall, Lafayette General Medical Center, Our Lady of Lourdes Hospital, St. John's Cathedral, and University of Louisiana (UL). We are a in walking distance to several restaurants and stores. Just minutes from the movie theater, downtown, Parc Lafayette, and River Ranch. Easy access to local corporate offices and area attractions such as Festival International and Mardi Gras! Whether you are coming to Lafayette, Broussard, Scott, New Iberia or surrounding areas for short or long-term stays, Staybridge Suites Lafayete-Airport has you covered. ... more   less 
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Also Known As:
Staybridge Suites Lafayette Hotel Lafayette
Lafayette Staybridge Suites

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