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“Overpriced, noisy & no king rooms with tubs”

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Homewood Suites by Hilton Lafayette-Airport, LA
Ranked #1 of 50 Hotels in Lafayette
Certificate of Excellence
Monroe, United States
Level Contributor
3 reviews
3 hotel reviews
“Overpriced, noisy & no king rooms with tubs”
Reviewed 9 August 2014

If you're looking for a place to rest, don't stay here. It is wood frame construction and is extremely noisy. There are no king rooms with tubs. We were forced to accept a 2-queen room to get a tub and that 2nd bed takes up almost half the floor space in the room. Of course we were not informed of this "factor" when we made the reservation online. Hilton Honors double points pricing is not a good value...not even close.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ronald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken_Ritter, General Manager at Homewood Suites by Hilton Lafayette-Airport, LA, responded to this review, 27 August 2014
I am sorry to learn that you did not enjoy your stay. We do have some king suites with tubs so I regret that none were available during your recent visit. Rest assured that your feedback has not been taken lightly as we us this information to let us know what we are doing right and to know where we need to improve.

Warmest regards,

Ken Ritter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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887 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
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  • French first
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English first
Prospect Heights, IL
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2014

the room was very large and nicely furnished. The bed was very comfortable and the AC worked well in hot humid weather. Front desk very friendly and accommodating. The free breakfast was very good unless you arrived after 9:15 am

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank brukiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken_Ritter, General Manager at Homewood Suites by Hilton Lafayette-Airport, LA, responded to this review, 19 October 2015
Thank you for the feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haughton, United States
2 reviews
Reviewed 7 August 2014

The is the ideal place to stay if it's for a few nights or for a week. I have stayed at this site for the past four years during our Church convention. The staff really make you feel like you are at home. Even is have a business meeting for a day, i will stay at this site. The beds are very comfortable when you have had a long day.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jeffrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken_Ritter, General Manager at Homewood Suites by Hilton Lafayette-Airport, LA, responded to this review, 8 August 2014
Thank you for the recommendation and for taking the time to share your experience with TripAdvisor. Our goal is to make every guest feel at home while visiting as our guest. Thanks again for the feedback and we look forward to welcoming you back soon.

Warmest regards,

Ken Ritter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 August 2014

Traveling across the US from Seattle to Naples, Fl - trying to stay in some relaxing places that can give you some energy to make that 8 to 10 hr or more drive to the next place - 'Good Job' Homewood! Have never stayed in this property before, but so pleasantly surprised. We had a
2 bdrm that was so well done and that made our stay so relaxing. Everything was well appointed and made you feel relaxed. Again, thank you for fulfilling the needs of tired, exhausted, and needy travelers. Would totally recommend!

Room Tip: Suite 319 was nice
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank stevemathis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken_Ritter, General Manager at Homewood Suites by Hilton Lafayette-Airport, LA, responded to this review, 7 August 2014
Thank you for the recommendation! I am happy to learn that you were pleasantly surprised and impressed during your stay at our hotel. Please come back the next time that you're in Lafayette.

Warmest regards,

Ken Ritter
General Manager
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lafayette, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

Nice place to stay. Only three years old. Nice pool and work out room. Good breakfast. The location was very close to our destination. There is a Carrabbas Italian restaurant about a mile away, an added bonus. Avery Island is not too far away, that is where Tabasco hot sauce has a factory. They have a large variety, samples and a great food area outside with local favorites. YUMMY !!!!!!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Kenneth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken_Ritter, General Manager at Homewood Suites by Hilton Lafayette-Airport, LA, responded to this review, 1 August 2014
Hello and thanks for the feedback! We sincerely enjoyed having you as our guest and we invite you to return the next time you're in our area.

Warmest regards,

Ken Ritter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 July 2014

As Hilton Honors members (and owners of a Hilton timeshare) we regularly seek out the hilton brand when traveling. This was by far the nicest non-HGVC property with which we have stayed. The beds were extremely comfortable and the kitchenette was perfect for our needs (family of 4). The full sized fridge came in handy to store drinks, and leftover dinner from a local restaurant.

Everyone on site was extremely helpful and friendly. The morning breakfast buffet had lots of choices and was kept clean by the staff.

The only drawback to our stay was when my husband came down with the stomach flu/food poisoning in the middle of the night. The staff graciously allowed us to stay for a late check out at 2pm the next day. It certainly but a damper on our trip to Lafayette, so we didn't get to see many of the local sites. However, the courtesy of the hotel in allowing him some recovery time was greatly appreciated. The housekeeping staff, however, didn't seem to get the word that we had been given a late checkout as they tried to enter the room 4 separate times to clean. However, they were very courteous throughout the ordeal.

Please be advised that if you are traveling I-10 that this property is located quite a ways from the interstate-at least 5 miles.

I will certainly seek out Homewood Suites when traveling! This was a nice place!

Room Tip: We stayed in room 203. It was extremely quiet, as it was located quite far away from the elevators.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank OrlandoMomof2girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken_Ritter, General Manager at Homewood Suites by Hilton Lafayette-Airport, LA, responded to this review, 1 August 2014
It's great to read how impressed you were with our hotel. Thank you very much for the excellent review and for your loyalty as a HHonors member! I am so sorry to learn about your husband's illness during your stay. Please accept my apology for the housekeeping interuption. We count on guest feedback to let us know what we're doing right and to know where we need to improve so I sincerely appreciate the feedback. PS - Thanks for the room tip.

Warmest regards,

Ken Ritter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belem, Brazil
1 review
Reviewed 27 July 2014

Excellent experience, good room, breakfast, gym, pool, the staff really prepared, excellent location, parking lot has vacacies enough. Able to recept to all my friends and family, and make sure that I will get back soon as possible.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Luiz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken_Ritter, General Manager at Homewood Suites by Hilton Lafayette-Airport, LA, responded to this review, 28 July 2014
Thank you for the excellent review! It's great to know that you had a great first experience with our hotel. We appreciate your business and look forward to your return visit.

Warmest regards,

Ken Ritter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Lafayette-Airport, LA

Property: Homewood Suites by Hilton Lafayette-Airport, LA
Address: 201 Kaliste Saloom Rd, Lafayette, LA 70508-3803
Phone Number:
Region: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 50 Hotels in Lafayette
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Lafayette-Airport, LA 3*
Number of rooms: 129
Official Description (provided by the hotel):
Lafayette's newest extended stay hotel is ready to welcome you! ... more   less 
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