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“an unpleasant stay” 1 of 5 bubbles
Review of La Quinta Inn & Suites Lafayette Oil Center

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La Quinta Inn & Suites Lafayette Oil Center
Ranked #28 of 49 Hotels in Lafayette
Gravenhurst, Ontario, Canada
1 review
“an unpleasant stay”
1 of 5 bubbles Reviewed 28 February 2013

Very small room with one hard chair at desk. Ice machine/coke machine directly opposite room
flooded first day. Requested another room but none available. By second day carpet in corner of room wet. Staff apologetic. By evening-arriving back at 8 PM exhausted after sightseeing, could not go to sleep as water gushing under door into room. Could not use chair and desk as floor sopping wet. Would have left for another motel but very late and we were tired. Had door open until 9:30 with staff moping up. In morn corner quarter of room had wet carpets and was unusable.
Manager offered $50 discount which did not make up for being unable to be comfortable for 2 day
stay.

Room Tip: View room before registration
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  • Stayed February 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank Jude B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lq0757gm, General Manager at La Quinta Inn & Suites Lafayette Oil Center, responded to this review, 4 March 2013
Thank you for taking time to fill out a review. I remember speaking with you at check out and throughout the weekend. I apologize that your stay was not what you expected. Due to being sold out I was unable to move you to a different room and on your next visit to Lafayette I would love to offer you an upgrade to my largest room, King Suite. I apologize for the leak in the hallway that crept into the corner of your room (1/4 inch)...once the AC was unplugged in the hallway we were able to stop the issue by 8 that night. I hope you had a safe and enjoyable trip home and Thanks for visiting Lafayette, LA. Hope to see you next time.
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139 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
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  • French first
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English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 24 January 2013

Motel is great and so is location. That portion of town is real close and sometimes difficult to navigate but the motel is all you could ask for. Staff was very friendly and helpful with directions and suggestions during the stay. My room was quite nice. I used the fitness center which was adequate considering and the breakfast was good too.

  • Stayed January 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lq0757gm, General Manager at La Quinta Inn & Suites Lafayette Oil Center, responded to this review, 28 January 2013
Thank you for your feedback on your recent stay. I am delighted to hear that you had a wonderful visit. We enjoy it when we have a full and funfilled weekend with our guests. We always strive to provide excellent service to all guests and I hope you are able to stay with us again next time you are in Lafayette!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hershey, Pennsylvania
Level Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 28 December 2012 via mobile

Wow, high ceilings, floor length curtains, crown molding, and even a column in our room! I can't believe this was La Quinta, well done! This hotel has the class and style of a much costlier hotel, but La Quinta did a beautiful job with the remodel here. And, the charming Louisiana accent of the front desk clerk just helped me relax and enjoy this stay. From driving up, to walking in the lobby, to going to our room, this stay just got better and better. Thanks, LQ!

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lq0757gm, General Manager at La Quinta Inn & Suites Lafayette Oil Center, responded to this review, 30 December 2012
Thank you so much for your review. We Love to hear that our guests enjoyed their stay and the Louisiana Culture as well! We take pride in making sure our rooms are perfect for every guest and that our Front Desk Clerks are helpful, friendly and have that Here For You Attitude! We wish you a Happy New Year and look forward to seeing you on your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Krum, Texas, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 December 2012

Good stay, nice spacious room that was very clean. Excellent service and ambiance.Strongly recommend this facility to others. I observed residents with dogs, which I consider to be a very nice recommendation. I used to travel with our dog, however she is no longer with us.

  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank robertvG4541CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lq0757gm, General Manager at La Quinta Inn & Suites Lafayette Oil Center, responded to this review, 24 December 2012
Thank you very much for your comments and review. We Love our Guests here at LQ: Oil Center and especially love the Puppies/Kitties they bring with them! I am glad you had an enjoyable stay and ane we wish you have a Happy Holiday! We also hope that next time you are in Lafayette, LA that we will have the honor from you to stay at this property again!
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A TripAdvisor Member
5 of 5 bubbles Reviewed 1 November 2012

The folks at this LaQunita location gone above and beyond to ensure you are taken care of and enjoy your stay. From the minute you enter you are greeted with a smile from a friendly front desk attendant. Durng my stay, I asked the front desk attendant if there was a good place to get a quick meal and was provided with a variety of options. The one I chose was the Blue Dog, and by the way the food and service was excellent. Thanks for the suggestion.

  • Stayed October 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lq0757gm, General Manager at La Quinta Inn & Suites Lafayette Oil Center, responded to this review, 2 November 2012
Thank you for your feedback on your recent stay. I am delighted to hear that you had a wonderful visit. We always strive to provide excellent service to all guests and I hope you are able to stay with us again next time you are in Lafayette!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Lafayette Oil Center

Property: La Quinta Inn & Suites Lafayette Oil Center
Address: 1015 W Pinhook Rd, Lafayette, LA 70503-2407
Phone Number:
Region: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 49 Hotels in Lafayette
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — La Quinta Inn & Suites Lafayette Oil Center 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Lafayette Hotel Lafayette
La Quinta Lafayette
Lafayette La Quinta

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