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“Disappointing for a Hampton”

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Hampton Inn & Suites Lafayette
Ranked #12 of 50 Hotels in Lafayette
Certificate of Excellence
Level 6 Contributor
117 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Disappointing for a Hampton”
Reviewed 22 September 2013

Spent one night--disappointed in quality, not typical of most Hamptons I have stayed in. Desk clerk was way too preoccupied with two guys hanging out at the desk and was very rude to an elderly guest who was trying to purchase a food item from the pantry store. Room was ok-quiet and clean. I'm a Hilton Honors member-- no water in the room and the water in the vending machine was out as well.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DKLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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375 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
Cleveland, Ohio
Level 6 Contributor
230 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 20 September 2013 via mobile

Hapmton Inns overall are very nice but after a week on the road the extra steps this particular one takes was a welcome sight. Upon arrival you are greated with a friendly smile, wine amd beer garden during happy hour and good authentic Louisiana food. The rooms were $109/night which in my opinion for what you get is a steal. The rooms were clean, wi fi was good, showers were good and the area was safe. If you read my reviews I talk a lot about the details of jobs. What sets a good place to stay aside from a great place is details which they have covered here. Keep up the good work.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScottH040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Hadlock, United States
1 review
Reviewed 15 September 2013

The staff at the hotel were very helpful and friendly. Our room was clean and had plenty of space. They had a nice complimentary cocktail before dinner and a nice breakfast. I would definitely stay here again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folsom, United States
1 review
Reviewed 9 September 2013

The room smelled good, the temperature perfect and bed was comfortable. However, zero house keeping and no towels. I purchased towels at the local store in order to shower and shave during my stay. I would stay here again based on the overall room state and the breakfast bar.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Garrett H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2013

We booked this hotel spur of the moment. We were very pleased with it's cleanliness and helpful staff. We have 3 children so it had plenty of room for the kids and a pool so we were all happy. We were close enough to shopping and eateries that we didn't have to travel far.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Katy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frisco, United States
2 reviews
Reviewed 9 September 2013

Staff was nice and helpful but management was rude and confusing. Room was a bit hot and somewhat small. Complimentary breakfast did not meet expectations because they ran out or did not fill up food.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kristy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope L, Front Office Manager at Hampton Inn & Suites Lafayette, responded to this review, 10 September 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize for our missteps that hindered your stay. We will share your comments with our team and we hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.

Respectfully-
Hope LeCompte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overland Park, United States
2 reviews
Reviewed 8 September 2013

The location of the hotel is convenient to/from the airport. The rooms are very nice. Enjoyed a Mgrs Reception with complimentary food and beverage. Breakfast was well stocked. Check in and out was very fast.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Johanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Lafayette

Property: Hampton Inn & Suites Lafayette
Address: 1910 S College Rd, Lafayette, LA 70508-3276
Phone Number:
Region: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Lafayette
#9 Family Hotel in Lafayette
#12 Business Hotel in Lafayette
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn & Suites Lafayette 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hampton Inn Lafayette
Lafayette Hampton Inn

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