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Drury Inn & Suites Lafayette
Ranked #5 of 50 Hotels in Lafayette
Certificate of Excellence
Reviewed 22 February 2010

Went on a weekend trip to visit the Tabasco Factory and stayed here. The staff was friendly and rooms were clean. Plenty of good parking. Enjoyed the complimentary evening happy hour. They did have some food at the Happy Hour but Craker Barrel is next door and I walked there instead. Drury Inn was definately a pleasant experience and I will return again.

  • Stayed: February 2010, travelled with family
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Thank Sylsol77042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 - 276 of 297 reviews

Reviewed 21 February 2010

Upon arrival our reservation that I made online was not there. Oops, my fault. I made it for the day before. Front desk team didn't charge me for the missed day and rebooked. We booked a suite and a regular room for our 16 year old daughter. Since a regular room was not available near us, they put her in an adjacent suite at no extra charge.

Hotel is new, clean, and very nice for it's category. Theresa at the front desk is a gem. Outgoing and friendly. She makes you feel like the hotel is your home for the night.

  • Stayed: February 2010, travelled with family
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Thank tomhedge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2010

Tired from traveling from Texas, made this our halfway stop for the evening. Looked nice and chose this hotel. I ALWAYS check the sheets/pillows before getting on the bed. Found long hairs on the pillows and sheets, called front desk, she brought "clean" sheets which turned out to be the wrong size and also had a hair on them. Called again to front desk, another set brought up to us...correct size but again had hairs on them. Only excuse was that when housekeeping folds them they probably get hairs on them...NO APOLOGY at this point. Finally she told my husband that the night manager (?) would get us another set, my husband went to front desk to get them and the guy was on the computer, not getting our sheets. He did end up getting us another set and bringing them to the room & helped put them on (no mattress pad either) brought a NEW mattress pad and made the bed for us. FINALLY an apology and asked if we would like a refund or coupon for next stay free. Story doesn't end there...hair in the shower and 2 long hairs on one of the towels in the bathroom. Either they need to inspect things better when working on a room or wear hair nets!! Did not feel luck would be on our side so we passed on the breakfast!

  • Stayed: February 2010, travelled on business
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Thank cottonboll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimachappell, eMarketing Specialist at Drury Inn & Suites Lafayette, responded to this reviewResponded 22 February 2010

We appreciate receiving feedback from our guests and are very sorry to hear about the issues you encountered with hair and the lack of promptness to respond to your concerns by our staff. Your comments are being reviewed by our management team so we will make sure future guest do not have similar experiences. Our mission is for all of our guest to enjoy a clean and comfortable stay and it is feedback like yours that will help us meet these goals. We do hope you will give us the opportunity to serve your lodging needs in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2010

We stayed at this Drury Inn for the first time in June of 2009 and then again in July while moving to another state. The first time we stayed to check out the place, mostly because they say they're dog friendly and we knew we'd need that type of accommodation when we moved. This was our first time staying in a Drury hotel and, at least for this location, I have nothing but positive praise!! The desk clerk was wonderful when we called late from the road, holding a room for us with nothing more than our name and an estimated time of arrival.

The rooms on both trips were large, well furnished, clean and with ample space in the bathroom and dressing area. What really impressed us on both trips was the friendly staff, notably at the desk. The desk was always manned and we never failed to receive some kind of nice, cheery greeting from someone on our way in or out of the hotel. Many guests were called by name, as well. The common areas were clean and in good repair.

We arrived too late for happy hour on the first trip, but it appeared that heavy hors d'oeuvres were the order of the day...enough to make someone a dinner! The breakfast buffet was abundant, hot where needed, and very well-stocked.

As for being dog friendly, they definitely are! The few restrictions they have are reasonable ( like no dogs at the breakfast buffet) and posed us no problems. There was no pet deposit or fee or weight restrictions. There are lots of grassy areas in which to walk your dog and outdoor trash cans are placed to facilitate disposal needs. For the most part, it seemed as though most travellers with pets had been courteous and picked up after their dogs - which is the way it should be. If you travel with pets, PLEASE monitor your pets and pick up after them, as this is definitely a hotel where we don't want to lose the privilege of being able to bring along our pets.

The location of this hotel is in an area where there was some construction going on. We saw an outdoor security guard on duty at night.

I truly would change my itinerary to stay at this location again!

  • Stayed: July 2009, travelled on business
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Thank transplantTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2009

We stayed here in 2 adjoining rooms while traveling from north of Austin, Texas to Lafayette, LA. We missed the nightly reception by 15-20 minutes (because of our 2 kids have a couple of extra "stops" ;) , but the hotel was soooo wonderful that they let us take anything already cooked/made back to the room for our party of 5 (3 adults, 2 kids under 8). Plus, the popcorn and drink machine runs until 10-11pm.

We did run next door, to the Cracker Barrell, literally a parking lot away, to supplement dinner, but just barely...we just needed one adult meal and one kid meal due to a pickier child and one of the adults who was recovering to gastric bypass surgery. Other than that - PERFECT and no meals from the outside needed.

We hadn't intended to stop back in Lafayette on our way back home from Orlando, but a major storm stuck us early there. We stopped early and were then a family party of 4 in a king suite room - perfect again!

ALL of the staff at this hotel are wonderful. Really, really wonderful and friendly. But honestly, the most major reason we chose to stop here again on our way back from Orlando almost 10 days later, is because of the staff, especially THERESA. My kids absolutely LOVED LOVED LOVED her. She is a true gem and a gift to the Drury family of Hotels. She remembered my kiddos as we came through early on our return trip and we had already "booked" our stay, but she treated my kids like a prince and princess. Theresa is an absolute doll for families - she is what I rarely say - "one of a kind." If you are lucky enough to meet her, at least once, on your stay, you will be truly blessed!

(ps - the night clerk on our night of arrival on 11/19 was also exceptional, but I sadly was tired from the night and missed grabbing her name)...

All and all - exceptional. We have stayed at 4-5 star hotels and the service at this hotel blows them away. If you like "Southern Hospitality," you will love this place, and the value is unbeatable.

  • Stayed: November 2009, travelled with family
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Thank BronteReed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2009

The hotel stay was wonderful. Very friendly. Hotel was clean and very nice. Would recommend this hotel to everyone.

  • Stayed: October 2009, travelled as a couple
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Thank Byrdswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2009

New, clean hotel with accommodating staff. Arrived prior to check-in time, no jacuzzi rooms avaialbe at the time, but staff quickly clean and made available our accommodations. The evening recepiton was a little overcrowded because of a youth softball tournament so we did not participate in the reception. Sound barriers great we did not hear the children running up and down the hallway. Can't wait to return to try one of the 2-room king suites.

  • Stayed: July 2009, travelled as a couple
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Thank Sunshine4RL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Inn & Suites Lafayette

Address: 120 Alcide Dominique Dr, Lafayette, LA 70506-1024
Phone Number:
Region: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Lafayette
#7 Romantic Hotel in Lafayette
#11 Business Hotel in Lafayette
Price Range: £68 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Inn & Suites Lafayette 3*
Number of rooms: 102
Official Description (provided by the hotel):
All hotel guests at Drury Inn & Suites Lafayette enjoy free extras every day: free hot breakfast, free 5:30 Kickback(R) with hot food and cold beverages, free wireless internet, free parking - and much more! Conveniently located off I-10, it's a short drive to the University of Louisiana Lafayette and area attractions like Alexandre Mouton House Museum. ... more   less 
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Also Known As:
Drury Inn & Suites Lafayette Hotel Lafayette
Drury Inn And Suites Lafayette
Drury Inn Lafayette
Drury Lafayette
Lafayette Drury Inn Hotel

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