Terribly disappointed in our recent stay at this hotel.
First, the daytime front desk person was extremely rude and not helpful when it wasn't convenient for him.
Secondly, the room had some serious issues. I will post pictures, but these are some of the things that were found that are TOTALLY unacceptable for a room listed as a "suite".
Observations of the room:
1- black mold and extremely stained around the tub and shower. Tub stained with some sort of burn mark? Water marks on faucet handle and drain was just yucky! The shower wall had water damage where the wall was rotten. The door jam to the room from the bathroom showed evident water damage and rust. The Kleenex box in the wall was broke, so there was a box sitting on the counter, EMPTY. The toilet seat had been replaced, but didn't fit the seat.
2- dust was everywhere! On the tops of the pictures, on the electrical outlets, the lampshades....
3- chairs by the table were badly stained.
All I can say good about the room was was that the sheets were clean and the AC worked.
The hotel breakfast was not very good.
The chairs in the lobby stunk and there were never fresh cookies or any fruit to be had.
Like I said, it was very disappointing, since we are Priority Club members, but do yourself a favor and stay elsewhere.
- Official Description (provided by the hotel):
- The Holiday Inn Express hotel in Lafayette Louisiana is the premier 100% SMOKE FREE hotel in the Heart of Acadiana's Cajun Country. The Holiday Inn Express Hotel & Suites Lafayette is located near the Mall of Acadiana, BP, Chevron, Cajun Dome, Women and Children's Hospital, ULL and Acadian Village. Our Lafayette hotel offers the services and amenities you need for your 'Home Away from Home.' Relax in your spacious guestroom which include: Free Wireless High-Speed Internet Access, Free Local Calls, Micro-refrigerators, two telephones (one w/speaker), iron & boards, coffee / tea makers, hair dryers and 27' TV's with expanded cable channels including HBO, ESPN, CNN, Fox News and many others. Enjoy the use of our 24-Hour Business Center, fitness center, outdoor pool and meeting room. Start your day off SMART with our Deluxe Complimentary Continental Breakfast Bar and the SMART Roast coffee. If entertainment is what you're looking for we're close to the Acadian Village, Cajun Dome, Acadiana Mall and the Downtown Entertainment district. This 100% SMOKE FREE luxurious Lafayette hotel offers discounts for AAA, Government and Senior Discounts with valid ID. Our dedicated staff is here to serve you. Book your reservation TODAY! ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Lafayette
- Holiday Inn Lafayette
- Lafayette Holiday Inn
- Holiday Inn Express Lafayette