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“Long in the tooth”

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Hilton Garden Inn Lafayette/Cajundome
Ranked #4 of 49 Hotels in Lafayette
Certificate of Excellence
Shreveport, Louisiana
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Long in the tooth”
2 of 5 bubbles Reviewed 20 December 2013

I have stayed at many Garden Inns around the country, and this one is the first I would not revisit. It is overly worn and in need of a complete redo. The A/C unit was noisy and cut in and out all night. The bed was hard.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Hines V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGILafayette, General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review, 26 December 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the comfort and appointment of our guestrooms. We will take your comments under consideration as we continually work to improve our guest experience and hope you will consider staying with us again in the future so we may better demonstrate the complete quality stay you expect and deserve.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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574 reviews from our community

Traveller rating
    317
    156
    62
    29
    10
See reviews for
156
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255
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Austin, Texas
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
3 of 5 bubbles Reviewed 19 December 2013

I seem to differ from popular opinon about this hotel. I stayed on a high floor and was given an "access room" without asking which apparently meant that I had a walk-in shower and a slightly lower sink. The shower needed work. I have a "thing" about stained grout and tile that hasn't been well-cleaned. HGI's was grimey. I was disappointed in the quality of the bed linens, which were low-end hotel quality, as was the single-ply toilet paper. I wouldn't buy those items and I don't want to see them in a hotel room.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ridgebackfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGILafayette, General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review, 23 December 2013
Ridgebackfan,

Thank you for staying with us and posting a review. I have shared your review with my team and look forward to upgrading our amenities where possible. I hope when your travels return you to Lafayette, you give us a chance to provide you with an experience you know and deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin Texas, United States
1 review
5 of 5 bubbles Reviewed 7 December 2013

I drove to Lafayette for Thanksgiving at my cousin Mark's house. It was wonderful except it got cold at night. I scraped ice off of my windshield with the room card and lost it. It was quickly replaced late at night when I returned to the hotel.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hot Springs, Arkansas, USA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

This is the 2nd time I have stayed here in the last 2 years. We came for a concert at the Cajundome. The venue is directly across the street, which is very convenient. Rooms are really nice. Hotel staff is friendly. Only downer, is there is no continental breakfast like at other Hilton Garden Inns. There is a restaurant, but it is very expensive. So we skipped that. That is the only downside to this nice hotel.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keithkarma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richardson, United States
1 review
5 of 5 bubbles Reviewed 2 December 2013

I highly recommend this hotel. The staff was great and extremely pleasant. The front desk staff was very efficient and very knowledgeable of local attractions and a great help choosing several fabulous restaurants . The hotel is very convenient to many attractions in Lafayette. I would recommend this hotel to all my friends that travel to Lafayette and I will definitely stay when I am visiting in Lafayette. A very well managed hotel

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 27 November 2013

Breakfast is not included. Choices good. Cooks were friendly. Service was extremely slow. When our food did arrive, it was the wrong order. We had to go look for coffee and serve ourselves. No one greeted us at our table. We were in a hurry to beat impending traffic. Extremely frustrated. Service in other areas of the hotel is great. We were repeat guests and would stay there again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank gloriaw217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 27 November 2013

The Staff and all the chiefs where greet. Hotel very clean, services very good. Good location for the area and breakfast was great every day. If its cold outside, void room 606, huge draft under the heater, if you look under, one sees a seem of day light coming through with the cold air.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Battman B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Lafayette/Cajundome

Property: Hilton Garden Inn Lafayette/Cajundome
Address: 2350 West Congress Street, Lafayette, LA 70506
Phone Number:
Region: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Lafayette
#5 Business Hotel in Lafayette
#7 Family Hotel in Lafayette
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Lafayette/Cajundome 3*
Number of rooms: 153
Official Description (provided by the hotel):
For a centrally located Lafayette, LA hotel, select Hilton Garden Inn Lafayette/Cajundome - the perfect base for business and leisure travelers. Right next to both the Cajundome and the University of Louisiana at Lafayette, the hotel sits on university land and is surrounded by their research park and athletic facilities. Pick up some last-minute shopping at the 24-hour Pavilion Pantry(R), pack light thanks to hotel's the laundry service, and order some delicious, freshly prepared room service. Corporate guests will keep on top of work with the full range of business amenities provided. Use the secure remote printing to the 24-hour business center with A/V equipment rental, express mail and fax services provided to assist you. Host an event in a fully equipped meeting room and stay in touch with complimentary WiFi in every guest room. Keep yourself fit at the complimentary fitness center and enjoy an invigorating swim in the heated indoor pool. Enjoy a tasty array of American classics at the Great American Grill(R), serving up breakfast, lunch and dinner. A special menu is available for children, and cribs and high chairs are provided. Sleep deep in your king-sized bed or choose a room with two queen-sized beds. Work at the spacious desk and stay connected thanks to the complimentary high-speed internet. An ergonomic chair and secure in-room printing through PrinterOn(R) help you stay productive. Reward yourself afterwards with a snack prepared in the microwave and a movie on the 32-inch flat-screen HDTV with premium cable. Wake up to a personalized alarm thanks to the clock radio with an MP3 connection. Buy a tasty midnight snack or pick up some last-minute shopping at our on-site convenience store, the 24-hour Pavilion Pantry(R). Stay productive in the 24-hour business center with a range of modern amenities, or utilize our flexible Lafayette meeting and event space. Stay trim at the complimentary fitness center or plunge into the indoor pool. Dine on traditional favorites at the Great American Grill(R) or order room service. ... more   less 
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Also Known As:
Hilton Garden Inn Lafayette/Cajundome Hotel Lafayette
Hilton Lafayette
Lafayette Hilton

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