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“Nice Hotel, Too Much Noise”

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Hilton Garden Inn Lafayette/Cajundome
Ranked #4 of 50 Hotels in Lafayette
Certificate of Excellence
Reviewed 19 August 2014

My biggest pet peeve about hotels? Noise. If I can't get a decent night's sleep, it doesn't matter how nice your pool is, how friendly the staff is, or whether you offer free wifi. My stay has been ruined because I'm exhausted the next day. Unfortunately, that's what happened during my stay here. Every single time the air conditioner came on or went off, it woke me up, and I'm not a light sleeper. When the people above me ran water, I heard a loud dripping sound. I could hear conversations in the next room.

The good news: it's a Hilton Garden Inn, so if you've stayed at one, you know what you're going to get as far as amenities: pool, business center, decent lobby, tiny bar next to reception. The staff was very friendly. Unfortunately, based on my poor night's sleep, I won't be returning.

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Billiam319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGILafayette, General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this reviewResponded 20 August 2014

I’m sorry to hear we were not able to provide you with a satisfactory experience during your recent stay. We understand the importance of a good night's rest while traveling and we regret this was not your experience. Your comments on neighboring guests and our A/C unit will help us to improve our guest experience moving forward and we hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (661)
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433 - 439 of 661 reviews

Reviewed 17 August 2014

Stayed with a group, we had a nice stay. Clean, good service and decent breakfast. The only reason I didn't give them 5 stars is the walls needed to be painted in my room. Shouldn't take much paint to make this place a five star. Will stay here again!!

  • Stayed: May 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Louis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

Great venue for business meetings/conferences. Conference room, bathrooms, guest services, food was all great. Fitness facility was nice for a quick workout. Close to very good restaurants in the area.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Loyd H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

This hotel is in a great location and I close to Interstate 10. we were traveling with family and had a great one night stay. The features were great and up to date. It was well suited for our needs and all the staff were professional and knowledgeable o the area.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

the rooms were very nice and right across the street from the cajundome. only problem was pool was ice cold in july.indoors. and you are surround near some of the best places to eat anywhere. you can go a little ways and go to iota and go to a place called d I. it great with live music Cajun stlye. and the food great. or stay close and go to Prejean and they have the best ever crawfish enchiladas. or go to blue dog. its ok. and down the street the best ever old fashion ice cream place. its called bordans just like the milk or ice cream. they have old fashion ice cream soda. unbelieveable have not had one of those since I was a kid. you got to get one one these wow. and so many thing to get also.and we also one night when bowling at Lafayette lanes and it was nice to, we had so much fun. will be going back

Room Tip: warm the pool up and u can leave your car there when going to the cajundome.
See more room tips
  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank johnny w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We booked this hotel for the first time because of its location. When we arrived, everything was so beautiful, clean and modern. The staff was courteous and very helpful. We were in town for my father's funeral and we were comforted by being able to have such a nice place to lay our heads.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Nice hotel. Great staff. Clean and well appointed rooms. Good breakfast. Convenient location. You just can't ask for much more than that! We will definitely stay here again on our next trip to Lafayette!

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank bikerbarbie56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Lafayette/Cajundome

Address: 2350 W Congress St, Lafayette, LA 70506-4205
Phone Number:
Region: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Lafayette
#5 Business Hotel in Lafayette
#5 Romantic Hotel in Lafayette
Price Range: £79 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lafayette/Cajundome 3*
Number of rooms: 153
Official Description (provided by the hotel):
For a centrally located Lafayette, LA hotel, select Hilton Garden Inn Lafayette/Cajundome - the perfect base for business and leisure travelers. Right next to both the Cajundome and the University of Louisiana at Lafayette, the hotel sits on university land and is surrounded by their research park and athletic facilities. Pick up some last-minute shopping at the 24-hour Pavilion Pantry(R), pack light thanks to hotel's the laundry service, and order some delicious, freshly prepared room service. Corporate guests will keep on top of work with the full range of business amenities provided. Use the secure remote printing to the 24-hour business center with A/V equipment rental, express mail and fax services provided to assist you. Host an event in a fully equipped meeting room and stay in touch with complimentary WiFi in every guest room. Keep yourself fit at the complimentary fitness center and enjoy an invigorating swim in the heated indoor pool. Enjoy a tasty array of American classics at the Great American Grill(R), serving up breakfast, lunch and dinner. A special menu is available for children, and cribs and high chairs are provided. Sleep deep in your king-sized bed or choose a room with two queen-sized beds. Work at the spacious desk and stay connected thanks to the complimentary high-speed internet. An ergonomic chair and secure in-room printing through PrinterOn(R) help you stay productive. Reward yourself afterwards with a snack prepared in the microwave and a movie on the 32-inch flat-screen HDTV with premium cable. Wake up to a personalized alarm thanks to the clock radio with an MP3 connection. Buy a tasty midnight snack or pick up some last-minute shopping at our on-site convenience store, the 24-hour Pavilion Pantry(R). Stay productive in the 24-hour business center with a range of modern amenities, or utilize our flexible Lafayette meeting and event space. Stay trim at the complimentary fitness center or plunge into the indoor pool. Dine on traditional favorites at the Great American Grill(R) or order room service. ... more   less 
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Also Known As:
Hilton Garden Inn Lafayette/Cajundome Hotel Lafayette
Hilton Lafayette
Lafayette Hilton

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