I was happy to find this hotel as an alternative to the standard brand chains that litter Lafayette. That said, we left confused. Someone is phoning this hotel in. Check in was easy and the gentleman at the front desk was lovely. We also appreciated the location and size of the room. Beyond that, everything is touch and go... For example, housekeeping never came! I would not have cared except that at $159 a night, 1) they should come and 2) we ran out of towels and, most importantly, coffee! Also, they tout access to The City Club and, in fact, that's why we stayed here. But, and you would expect a but, the guest services directory says the pool opens at 8 a.m. Well, it actually opens at 10 a.m.! Don't trudge over to The City Club ready to swim at 8 a.m. with your little ones all suited up and ready to go unless you yourself call first to confirm the hours. It just seems so amateur to use your marketing materials as an attempt to convey such a luxury experience but then not make an effort to update your guest services materials. Strange. We are left very torn! I'd love to stay here again and again but I'm afraid if the experience doesn't improve they might not be around. That would be pretty sad since there is so much potential. Oh, and the walls are so very thin. We could hear everyone come and go, particularly one very loud party at 1 a.m.
- Official Description (provided by the hotel):
- The Carriage House Hotel offers twenty-one boutique hotel suites and six boutique extended stay condominiums with vibrant colors, custom furnishings, spa bathrooms and boutique amenities. Edgy décor is tempered with elements of residential accents. Comfort and style are balanced, and personal service and attention to detail are offered in this comtemporary environment. The Carriage House Hotel provides the services and amenities of a boutique hotel within a stylish and intimate environment. Our superb location is within minutes of the major business and pleasure destinations in Acadiana. At our doorstep are restaurants, spas and shops.Guests enjoy a serene setting within which they can live, work and play. ... more less
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- Also Known As:
- Carriage House Hotel Lafayette