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Reviewed 10 March 2018 via mobile

Old, out dated and overpriced. I now know why the picture on the Hilton App isn’t of this property. There’s a new sign with perhaps a new shuttle but the rest of the hotel is borderline creepy. The carpet is old and worn out. I payed for a “ corner king with a river view “ approximately $25 more per night.. not remotely worth it. Would up with a basic king at the end of the Hall.. the so called “ river “ is like a canal.. to top it off the room was handicap accessible. No tub just this nasty looking shower with mildew around the base of the floor.. I will NOT be stepping in it barefoot. The young man “ Robert” at the front desk was nice and respectful , but I get the sense that he’s used to the complaints.. not sure what other “ full service “ properties are in town but they have to be better than this place.

Date of stay: March 2018
Trip type: Travelled on business
1  Thank JetSetter4Life45
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimmy T, General Manager at DoubleTree by Hilton Lafayette, responded to this reviewResponded 12 March 2018

Thank you for your feedback. These types of comments are very rare at our hotel. Please accept my apologies that your were assigned an ADA accessible room during this stay. I have shared your comments in regards to this room with our Chief Engineer. He will ensure that it receives immediate attention.

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Reviewed 19 February 2018

I had a double room with fridge and microwave. Fast internet. My room had a nice view of the pool area and river. This hotel was very convenient for Mardi Gras parade. My room was clean, comfortable, and the hotel was easy to access. I left my briefcase in the parking lot, and hotel clerk called me and told me they had it. I was so thankful. Very nice, friendly staff.

Date of stay: February 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank ronilynn777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimmy T, General Manager at DoubleTree by Hilton Lafayette, responded to this reviewResponded 20 February 2018

Thank you for this wonderful review of your stay during the Mardi Gras events in Lafayette. I enjoyed reading about your experience and appreciate the kind words in regards to the Clean/Comfortable Guest Room, your view of the pool and Vermilion Bayou and how our location was perfect for your needs during this visit. It was great to hear the briefcase story, and how our Staff contacted you for its return. I hope you can come see us again soon.

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Reviewed 17 February 2018

I was in Lafayette, LA, for business for a few days and luckily I chose DoubleTree by Hilton! Very, very good hotel...like most Hilton properties which never disappointed me so far! The most special thing about this particular hotel though: the FASTEST check in ever! I am not kidding, I've been places and visited many hotels, but this one has a real fast check in, it beat all the records! It never happened to me to spend probably even less than 30 seconds at the check in... it was incredible! Everything was ready: they found my name quickly, the keys were ready, just a normal ID check and off you go to your room!...oh, I forgot: they give you a hot cookie, too, on your way up! Great room, too, with everything you need: TV, fridge, coffee maker, safety box...Clean everywhere and a whole range of personal care products available. You know how most hotels offer the 3 standard products: shampoo, conditioner, body lotion... here you find body wash, too, mouthwash and a lot more... It has a nice bar and a good restaurant on the first floor, too and yes, plenty of ballrooms which makes it ideal as a conference venue. Keep it in mind if you find yourself in (or just passing by) Lafayette, LA!

Room tip: If you are a HH member, this hotels has great rooms for you on the 14th and 15th floor!
Date of stay: February 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Cornell100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimmy T, General Manager at DoubleTree by Hilton Lafayette, responded to this reviewResponded 20 February 2018

Thank you for taking the time to provide this detailed review of a recent stay at the DoubleTree by Hilton Lafayette. I enjoyed reading your description of the check-in process and how quick and convenient it turned out to be. I also enjoyed hearing about your satisfaction with the amenities provided in your Guest Room. I appreciate the recommendation, and your mentioning our SoLA Restaurant and Lobby Bar. I hope you have the opportunity to return soon.

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Reviewed 16 February 2018

Recently stayed at the Double Tree because it was my birthday. I live in Lafayette so it was more of a "StayCation". I had a great time! The beds were so comfortable!!! The staff was pleasant. The tub had a slight leak but it didn't bother me. I forgot to inform the front desk of that but I will call them & let them know. I had a great view of a small river & drawbridge. Overall I cant wait to stay there again. I love the fact that they have a little bar right in the lobby. :D Great Birthday!

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank cajungal2608
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimmy T, General Manager at DoubleTree by Hilton Lafayette, responded to this reviewResponded 20 February 2018

Thank you for sharing this special occasion with us. I am thrilled that you took the time to write a review of your experience. It was great to read about how much you enjoyed our beds, your encounters with our Pleasant Service Staff and how much you enjoyed the offering in SoLA Restaurant and Lobby Bar. Please find the time to visit again soon!

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Reviewed 13 February 2018 via mobile

This hotel was in a great location. Short driving distance to every local hotspot. The hotel room was very clean, roomy, and right on the banks of a small river. The staff was very friendly and accommodating. The price was pleasantly lower than expected. I will definitely stay here again.

Date of stay: February 2018
Trip type: Travelled with family
Thank bradb514
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimmy T, General Manager at DoubleTree by Hilton Lafayette, responded to this reviewResponded 15 February 2018

Thank you for this wonderful review of a recent stay. I appreciate your kind words in regards to the Friendly/Accommodating Service Staff, the Very Clean Guest Room and how our location was perfect for your needs during this visit. I hope you have the opportunity to return soon.

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