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“We had problems both nights”

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Fairfield Inn & Suites Lafayette I-10
Ranked #21 of 49 Hotels in Lafayette
A TripAdvisor Member
“We had problems both nights”
2 of 5 bubbles Reviewed 15 March 2005

We just returned from staying here for two nights and had problems each night. We had two rooms booked, and when we arrived we were given the room keys and went to the rooms. One of the rooms was not ready. It had trash and left over drinks sitting on the table and some coins on the dresser and the ironing board still set up. We went down and complained and were told that it would be taken care of while we went to eat. It was taken care of and they did take $8 off the cost of that room. But, the next night when we returned to the hotel around 7pm, after being gone since 10am, we went to the rooms and BOTH of them had the beds stripped down to nothing and the bedding in a ball on the floor and the dirty towels put on the floor. Obviously, the cleaning process had begun, but was not finished. We went and complained and were told that the manager himself could finish cleaning the rooms or we could pack everything up (for 3 adults and 3 small children) and move rooms. The manager claimed that one of his cleaning staff had walked out on him that day. I would have thought that someone would have checked to make sure the rooms were cleaned, though. We ended up moving rooms and were given half off each room for that night, per my request/demand, so that was nice to save some money, but it was very inconvenient to have to change rooms when we had plans of getting little ones ready for bed. The other problem was that the indoor pool was not really heated. The main reason we picked this hotel was to be able to swim. We spoke with the staff about this issue the first night, so that hopefully the next day it would be taken care of. We also spoke to them about it in the morning. Unfortunately, it was just as cold the second night. Despite our rooms not being ready or the pool not being useful, it was a fairly clean hotel and the staff was friendly.
--D.L. Austin, TX

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

Traveller rating
    41
    34
    31
    21
    12
See reviews for
40
42
8
26
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
A TripAdvisor Member
1 of 5 bubbles Reviewed 23 August 2004

What a terrible experience. When we arrived, the front desk personnel were upset because one of their cars had just been broken into. They proceeded to tell us (customers about to check in) at great length, that there were constant problems with theft from cars and we might want to park where we could see our car! This is certainly not the best area of town. Beyond this poor welcome, the room was barely adequate, not terribly clean, the corridors were not airconditioned, and there was rarely someone visible behind the front desk to monitor who was coming and going. Would definitely not recommend this hotel.

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9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lafayette hotels

A TripAdvisor Member
5 of 5 bubbles Reviewed 9 February 2004

We have stayed at the Fairfield in Lafayette 6 times and was never dissapointed with our stay. The staff was always freindly and went out of their way to make sure our stay was as pleasant as possible. The entire motel was very clean, our room and bed excellant! Albert & Judy Hardesty

Helpful?
10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Lafayette I-10

Property: Fairfield Inn & Suites Lafayette I-10
Address: 2225 NW Evangeline Trwy, Lafayette, LA 70501-1137
Region: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 49 Hotels in Lafayette
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites Lafayette I-10 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Fairfield Inn Lafayette
Fairfield Lafayette
Lafayette Fairfield Inn

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