I'm a returning customer weekly & have been very disappointed with another hotel very close in the vicinity so I removed myself & came to Marriott (which is always a pleasure). Very very happy I did. The staff is ALWAYS courteous & FRIENDLY. The mangers are ALWAYS available & HELPFUL & KNOW WHAT CUSTOMER SERVICE IN THE HOSPITALITY INDUSTRY MEANS (unlike the previous hotel I stayed in). The rooms are always clean & very spacious. My requests are always met right away with a smile & I'm very appreciative! The full bar is always awesome & so is the "spirit server" =) She's much more than just a "bar tender". Have not heard any road noise or noise coming from neighbors/hallway (unlike the other hotel I referenced). Every room has a full sofa & chase lounge with seperate office area space & coffee table. Two sinks (one in commode area & one in the shower area). I love how the commode & shower are in separate areas, makes it easier for 2 people to get ready in the morning. The breakfast is AMAZING & coffee is awesome! Overall, it's WONDERFUL! (& cheaper than the other for the amount of amenities & customer service you receive) I recommend this hotel & have made it my home away from home =)
- Official Description (provided by the hotel):
- At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more less
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- Also Known As:
- Springhill Suites Lake Charles Hotel Lake Charles