We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Better than the rest!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
SpringHill Suites by Marriott Lake Charles
Ranked #11 of 38 Hotels in Lake Charles
Certificate of Excellence
Reviewed 30 May 2013

I'm a returning customer weekly & have been very disappointed with another hotel very close in the vicinity so I removed myself & came to Marriott (which is always a pleasure). Very very happy I did. The staff is ALWAYS courteous & FRIENDLY. The mangers are ALWAYS available & HELPFUL & KNOW WHAT CUSTOMER SERVICE IN THE HOSPITALITY INDUSTRY MEANS (unlike the previous hotel I stayed in). The rooms are always clean & very spacious. My requests are always met right away with a smile & I'm very appreciative! The full bar is always awesome & so is the "spirit server" =) She's much more than just a "bar tender". Have not heard any road noise or noise coming from neighbors/hallway (unlike the other hotel I referenced). Every room has a full sofa & chase lounge with seperate office area space & coffee table. Two sinks (one in commode area & one in the shower area). I love how the commode & shower are in separate areas, makes it easier for 2 people to get ready in the morning. The breakfast is AMAZING & coffee is awesome! Overall, it's WONDERFUL! (& cheaper than the other for the amount of amenities & customer service you receive) I recommend this hotel & have made it my home away from home =)

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank AmberAnnR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 1 June 2013

We want to thank you for taking the time to let us know how we are doing! We are very excited to hear that you received the excellent service that we strive to extend to all of our guests. We look forward to your future stays!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (296)
Traveller rating
Traveller type
Time of year
Language

227 - 233 of 296 reviews

Reviewed 9 May 2013

Loved the hotel and it is brand new. Very cool lobby with trendy decor. Plenty of tables with outlets for collaborating with others on work projects.

Staff was very, very friendly and helpful. Gave restaurant suggestions and traffic/route suggestions. Even offered to help make a reservation at another Marriott property in another city for our next trip.

Get a room on the non-loop side, the traffic is definitely a little loud.

Unlike a lot of hotels in this price category, there is a full bar in the lobby which was a plus.

Good proximity to restaurants and shopping.

Room Tip: Ask for a room on the non-loop side.
See more room tips
  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank rachel s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 10 May 2013

Thank you for taking the time to let us know how we are doing. We are thrilled that you enjoyed your stay and got to experience the SpringHill Suites hotel design and our southern hospitality we strive to achieve! We hope to see you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2013 via mobile

I recently stayed at this property for a business trip. The young woman who checked me in was friendly and happy to help. The lobby was beautiful and well kept. My room was clean and had a great corner view. All linen and towels were clean and fresh. The woman who checked us out was efficient, but the least friendly of everyone we encountered. Overall, this is a wonderful property and I'm looking forward to staying again on future trips.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Amber M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 3 May 2013

Thank you for taking the time to let us know how we are doing. We are happy that you found everything to be clean and fresh! We hope to see you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2013 via mobile

We got a bit turned around with trip advisors directions, called the hotel and they calmly and professionally redirected us. This is a cool hotel with 5 floors, a bar ( they make martinis!)and "hot breakfast" right off of the loop.. (a bit of traffic noise for those on the loop side.). The great bartender and front desk staff were so helpful and friendly. I could hang here for a while. They directed us to a wonderful local seafood restaurant also. The room is large with a separate toilet room and a great shower(no bath). Super beds and plenty of pillows. There is a couch and fridge too. Oh.. And a GREAT air-conditioner! Enjoy!

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Yokum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 30 April 2013

We are thrilled to hear that you enjoyed your stay! Thank you for taking the time to let us know how we are doing. We are very excited to hear that you got to experience our wonderful staff and hotel. Hope to see you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2013

We stayed in the Lake Charles Springhill Suites because we had a free Marriott night & never visited Lake Charles. There are two casinos relatively near by. Maybe because it was free we were put around the corner from the elevator in a smaller suite with no view. It was clean, the exercise equipment was nice, and the breakfast was okay. Residence Inn & Fairfield Inn have more options at breakfast. What really made the place special was the shuttle driver. He drives to the closest casino every hour, but will take you whenever you want. When you are ready to get back, you just stand at the front of the casino whenever he says his schedule is, and he's there like clockwork. Very very nice complimentary service! Also the towels for the pool and exercise room are plush - SO much better than standard hotel towels!

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Savannah6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 10 April 2013

Thank you for taking the time to let us know how your stay was. We are excited about the new varieties that we are going to have for our breakfast. We hope that you will come back in the future and enjoy!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2013

We stayed at the la quinta next door and we're disappointed because of the road noise. We didn't have a problem with this place. The hotel is new, clean, and comfortable. A great place for a through traveler.

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank DonJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 9 April 2013

We are sorry for the inconvenience of having to change hotels but we are glad that you got to experience what we have to offer. We hope to see you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2013

This is my second visit to Springhill Suites in Lake Charles, LA and like the first, it was outstanding. Visited here last April (2012) and their service, cleanliness and amenities are still outstanding. I stay at a lot of hotels during the year and this is truly a class act. The staff is always very friendly and accomodating. The rooms are hip, well appointed, and impeccably clean. Spacious rooms with couch, desk, fridge, microwave, shower in seperate room from toilet. The location is central to Lake Charles and provides easy access to the community. Again, an outstanding place to stay.

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ChangeAdvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 9 April 2013

We really appreciate you taking the time to let us know how your stay was. It is wonderful to hear that you enjoyed your stay this time and the time before. We hope to see you back time and time again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lake Charles hotels
0.2 mi away
Hampton Inn Lake Charles
Hampton Inn Lake Charles
#4 of 38 in Lake Charles
381 reviews
0.2 mi away
Wingate by Wyndham Lake Charles Casino Area
0.1 mi away
Residence Inn by Marriott Lake Charles
Show Prices
Show Prices
Show Prices
1.3 mi away
Golden Nugget Hotel
Golden Nugget Hotel
#1 of 38 in Lake Charles
1,555 reviews
0.7 mi away
Holiday Inn Hotel & Suites Lake Charles South
0.5 mi away
Courtyard Lake Charles
Courtyard Lake Charles
#12 of 38 in Lake Charles
51 reviews
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites by Marriott Lake Charles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites by Marriott Lake Charles

Address: 1551 W Prien Lake Rd, Lake Charles, LA 70601-8364
Region: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
#2 Family Hotel in Lake Charles
#4 Casino Hotel in Lake Charles
Price Range: £73 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites by Marriott Lake Charles 3*
Number of rooms: 108
Official Description (provided by the hotel):
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, LoveHolidays, Expedia, Hotels.com, getaroom.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your SpringHill Suites by Marriott Lake Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing