We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
SpringHill Suites by Marriott Lake Charles
Ranked #10 of 37 Hotels in Lake Charles
Certificate of Excellence
Reviewed 17 June 2014

This was a nice hotel. Very comfortable and clean.
Pros- The staff is very friendly. It was very clean. It is in a great location, eating was not an issue as there are easily 8-10 restaurants within walking distance. There is a big casino just a few minutes drive away with a good buffet lunch. There is also a Target about 3 blocks away and a Wal-Mart just a little further if you need to buy something you forgot. There is a gym and a pool. The pool is pretty small but shallow for kids to have fun in. The gym only had 2 treadmills and 2 ellipticals and a small selection of weights.
Cons- The wireless internet is horrible. It is very unreliable when using my iPad. I could not stay connected for more than a few minutes and when it disconnected I had to wait for as long as an hour at one point to reconnect. There was a plug in connection in the room for my computer which worked good though. The breakfast was pretty decent but they only put the waffle supplies out on the weekends and there was a long wait both mornings I was there that they were out and I had a morning schedule to stay too so I didnt get waffles. It is a nice hotel but for the price I wouldn't think it would be too much of a burden to hae the waffle stuff out on the weekdays also.
Summary- Overall it was a nice stay. I would have given it a rating of 5 if it wasn't for the wireless service.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BurtonB748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 19 June 2014

Thank you for taking the time to let us know how we are doing! We are thrilled to hear that you had the chance to experience our one of a kind staff! We are upgrading to a faster internet service in just a few short weeks! We hope that you are able to come back again and experience the new internet speed and give us a five star rating!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (294)
Traveller rating
Traveller type
Time of year
Language

174 - 180 of 294 reviews

Reviewed 2 June 2014

We stayed at this hotel May 30-June 1, 2014, and I have NEVER experienced a staff that was as caring and genuine as these people were! The rooms are great, and the bed was FANTASTIC! Cleanliness was superb, but all in all, my husband and I could not get over the friendliness of everyone from desk people, wait staff, room service, etc. The breakfast was awesome, and I would definitely want to stay here again!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 2 June 2014

We greatly appreciate you taking the time to let us know how your stay was! We are so ecstatic to hear that you enjoyed your stay and what our hotel has to offer. We pride ourselves on our one of a kind customer service! We hope that you will come back and stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014 via mobile

Well appointed furnishings make this a great place to stay. It reminds you of just about every other suite type hotel. Bedroom area worked well but living room setup was not so. I think it was the awkward angle I felt while watching TV. Still I think this is clearly the best place for business travelers. A nearby restaurant within walking distance would make it perfect.

Stayed: May 2014, travelled on business
Thank O T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 2 June 2014

Thank you for taking the time to tell us about your stay. The hotel is designed to make all guests feel relaxed! We hope that you will come and stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed at this hotel May 15-17, 2014 for the State Baseball Playoffs and were pleasantly surprised by all this hotel had to offer. The design of the room is great for families. I love that the sleeping area and living area is separated by a desk and that the bathroom is split in two separate spaces. Very close to casino, shopping and restaurants. The staff was very friendly and accommodating. Also the indoor pool is a plus.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Joey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 30 May 2014

Thank you so much for taking the time to let us know how your stay was! We are so thrilled to hear that you enjoyed your stay and what our hotel has to offer! We hope that you will come back and stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

My sister's and I stay here this weekend. We were very pleased with the location, the service and the ambiance. We had tried to stay at the casino, no rooms.
The person answering your phone's was very personable and helpful. He assured us we would be well cared for and we were. Your staff from the front desk to the breakfast lady were helpful and pleasant. Thank you.

Stayed: May 2014, travelled with family
1  Thank v4510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 20 May 2014

Thank you so much for taking the time to let us know how your stay was! We are so excited to hear that you enjoyed your stay and what our hotel has to offer! We pride ourselves on our one of a kind customer service! We hope that you will come back and stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2014

We stayed here for two nights. The hotel itself is fairly new and very modern. Rooms were nicely decorated, clean,and of average size. Beds were very comfortable. The air conditioner presented somewhat of a problem in that the bed closest to the unit was too cold while the sitting area much further away was on the warm side. The breakfast was above average in regard to the number of items offered as well as the number of. Healthy food items. There is a nice indoor pool (very small) as well as a well equipped gym. The staff (as is usual in Marriot facilities) were friendly and helpful.
Location wise it is in a very congested suburban area. The front of the hotel is on a street with nonstop traffic and the back is very close to the interstate. There is quite a bit of traffic noise which we were able to partially drown out by keeping the fan running continuously. There are several restaurants within walking distance (Olive Garden and O'Charleys to name a few) but if you go to one across the street it's very difficult to cross.
Price wise it seemed a little on the expensive side. However, despite these issues, we would probably stay here again.

Room Tip: A higher floor might be quieter
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JudySlidell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 20 May 2014

Thank you for taking the time to let us know how your stay was. We apologize for any problems you might have had during your stay. We hope that you will come back and give us another chance to “OVERWOW” you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

I stayed here for a three day, three night meeting in Lake Charles. The property is very new, bright, and clean. The rooms are spacious, and as a suite property, all have sitting area/desk areas partially separated from the sleeping area. One unique feature is that the bathrooms are split into two separate spaces - one with shower and sink and a second with toilet and mini-sink. That's a nice arrangement if you have a roommate on a business trip. If you're alone, its a bit strange to not have an all-in-one bathroom. Not a negative, just a unique arrangement. The complimentary breakfast is very average. If you have choices in Lake Charles and want to earn Marriott Reward points, this is a good option for a new, clean hotel.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank changeslattitudes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this reviewResponded 5 May 2014

Thank you for taking the time to let us know how your stay was! We are so excited to hear that you enjoyed your stay! We hope that you will come back and stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lake Charles hotels
0.2 mi away
Hampton Inn Lake Charles
Hampton Inn Lake Charles
#4 of 37 in Lake Charles
371 reviews
1.3 mi away
Golden Nugget Hotel
Golden Nugget Hotel
#1 of 37 in Lake Charles
1,527 reviews
0.1 mi away
Residence Inn by Marriott Lake Charles
Show Prices
Show Prices
Show Prices
0.2 mi away
Wingate by Wyndham Lake Charles Casino Area
0.5 mi away
Courtyard Lake Charles
Courtyard Lake Charles
#11 of 37 in Lake Charles
50 reviews
0.7 mi away
Holiday Inn Hotel & Suites Lake Charles South
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites by Marriott Lake Charles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites by Marriott Lake Charles

Address: 1551 W Prien Lake Rd, Lake Charles, LA 70601-8364
Region: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Lake Charles
#2 Business Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
#4 Casino Hotel in Lake Charles
Price Range: £73 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites by Marriott Lake Charles 3*
Number of rooms: 108
Official Description (provided by the hotel):
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Ebookers, HotelsClick, HotelQuickly and 5viajes2012 S.L. so you can book your SpringHill Suites by Marriott Lake Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing