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The Richmond Suites Hotel
Ranked #27 of 36 Hotels in Lake Charles
Reviewed 6 December 2013

Wanted to thank Josh for all his help with the check in and the wonderful room he assigned to me. Josh was very kind. Then David Bartlett, General manager, welcomed me and offer me a cup of coffee. The room was terrific and the breakfast was very nice. Both men deserve a big thank you for making me want to stay there again.

  • Stayed: December 2013, travelled solo
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Thank drwhowho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 - 76 of 139 reviews

Reviewed 20 November 2013

The hotel service was excellent! The front desk and cleaning ladies were very friendly and did not complain. The hotel needs a renovation! The rooms do not have good locks! They need new carpet, new cabinets for the TV's and a lock for the doors outside that will make the residents feel safe. The hotel residents need to be able to use their key cards to get in to the lobbys of each hotel! This nicest looking part of the hotel is the lobby! The breakfast was pretty good but they need to add 2 choices of meat like a)pork 1)bacon or sausage and 2)beef or turkey for people who don't eat pork! The selection of breakfast pastries was no great! Their needs to be more choices for breakfast even though it is considered a continental breakfast there just needs to be more of a variety. I think this hotel needs to contact Hotel Impossible(on the Travel Channel)!!!!

  • Stayed: November 2013, travelled solo
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Thank tranajones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

Very nice hotel.Room was very clean and comfortable! Front desk employee was friendly and polite. Had a very nice breakfast served with a choice of waffles, oatmeal, cereal, juice, milk, coffee (regular or decaf), pastries etc. Used a coupon from Hotels.com book, which made it very affordable. Will definitely stay here again on my next trip!

  • Stayed: October 2013, travelled with friends
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Thank Gail W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

The staff were very friendly. The atmosphere was great. The room was clean. The mattress was very comfy. The most important thing of all.....I felt safe!!! The free breakfast consisted of - Boiled eggs, oatmeal, grits, toast, bagels, cereal, pastries, juice and milk. No complaints from me. For the price that I paid. EXCELLENT!!!!!! I will stay here again!!! Owners-Please give your staff a pat on the back. I appreciate their kindness!!

Room Tip: I stayed on the second floor- on the side located closest to highway. I had no issues with noise.
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  • Stayed: October 2013, travelled with family
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Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2013

I have been staying at Richmond Suites for about 4 months. The staff has been very helpful and professional. Ms. Karen has taken care of me when I forgot something. The rooms are affordable and clean. Anytime something need to be taken care of, it was taken care of immediately. I never had any problems while staying there with the neighborhood or noise. It may be a little out dated but for an extenced stay it worked perfect. I would recommend it to anyone that will be in Lake Charles for an extended period.

  • Stayed: May 2013, travelled on business
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1  Thank Safetypro1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

The best things about this place was the big room, big inviting pool, comfortable beds and fluffy towels. Easy access from I-10, the bathroom has been updated, the room smelled fresh, and the desk personnel was friendly and efficient. The worse things were the place was dated, the breakfast was skimpy, needed some paint touch ups and the hall smelled musky. If you need a convenient, cheap, comfortable place to sleep while traveling this place is it but I don't think I would care to stay for a week.

  • Stayed: August 2013, travelled with family
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1  Thank Mississippigal43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

My wife and I came to Lake Charles on business, the first hotel we stayed at was horrid. Then we found Richmond Suites, and what a gem it was. Ms. Karen was so helpful and welcoming that she literally changed our view of the town. We had a problem with our first room and Ms Karen and Ms Tisha from housekeeping went above and beyond to make us comfortable. We were so happy that it's now the only hotel that I would stay at here in Lake Charles. The amenities have a few issues but the friendly and helpful staff more the make up for the lack. To top it all off the rates are more then reasonable. But the staff is by far the most welcoming and helpful I have ever encountered. Definitely a diamond in the rough, with a homey feel. I would recommend staying here to anyone. Always ask for Ms Karen and you'll always have a good experience...

Room Tip: Inside SKL suites are awesome especially poolside
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  • Stayed: August 2013, travelled on business
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Thank Moondog913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Richmond Suites Hotel

Address: 2600 Moeling St, Highway 171 & I-10, Lake Charles, LA 70615-2055
Region: United States > Louisiana > Lake Charles
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 36 Hotels in Lake Charles
Price Range: £48 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Richmond Suites Hotel 2.5*
Number of rooms: 140
Official Description (provided by the hotel):
Guests staying at this Lake Charles, Louisiana hotel will find convenient access to McNeese State University, the Lake Charles Beach and the Creole Nature Trail.Experience true Southern hospitality at an affordable rate while staying at the The Richmond Suites Hotel. Located near Interstate 10 in Lake Charles, Louisiana The Richmond Suites Hotel is minutes away from corporate locations , such as the Northrop Grumman Company and Petro Chemical Industries.The Richmond Suites Hotel offers 140 spacious, well-appointed guest rooms and suites each featuring cable satellite television with HBO® and free high-speed Internet access. Hotel guests will wake each morning to a complimentary hot breakfast buffet before enjoying an array of hotel amenities including an outdoor swimming pool and spa, fitness center, playground for children, guest laundry and a courtesy airport shuttle to Chennault International Airport, only four miles away. Business travelers will appreciate the full business services and meeting facilities accommodating up to 150 people.This Louisiana hotel is just three miles from casino gaming at the La Barge Casino and the Isle of Capri Casino. Guests will find an array of local restaurants nearby serving authentic Cajun and Creole delicacies. Visitors will also enjoy local events such as sports tournaments, family and class reunions, Contraband Days, Mardi Gras Festivals and the Marshland Festival.The Richmond Suites Hotel is proud to offer superior customer service and a convenient location in Lake Charles. Make a reservation today and save! ... more   less 
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Also Known As:
The Richmond Hotel Lake Charles
Best Western Lake Charles
Lake Charles Best Western

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