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“Terrible Stay”

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Oak Tree Inn - Livonia West
Ranked #1 of 1 Hotels in Livonia
Reviewed 29 June 2013

I understand that having a perfect stay at this kind of hotel is far stretched but rooms where dirty. Bathrooms not completely clean, bugs in room, mold in bathroom, and do not take off your shoes. Although I could hear the vacuum running after 10pm when I am trying to sleep, the bottom of my socks where black from the dirty off of the rugs. I could hear the maid cart going by all hours of the night along with the vacuum. The internet would not connect and when it did, it did not last long. When I had asked the front desk person about it, they said they were sorry but it is the company policy to clean rooms at night as per the general manager and that unfortunately there has always been problems with the Internet and the general manager has not done anything about it.

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_OTI, General Manager at Oak Tree Inn - Livonia West, responded to this reviewResponded 2 July 2013

Dear Guest,

We apologize for the experience you describe. We are working hard to provide a quality stay. We are also working with our staff to address the noise you mentioned in your review. We appreciate the time you took to point out areas we can improve. We appreciate your business and aim to improve on the areas of concern.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oak Tree Inn - Livonia West

Address: 7875 Airline Hwy, US Hwy 190, Livonia, LA 70755-3323
Region: United States > Louisiana > Livonia
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Livonia
Price Range: £44 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Oak Tree Inn - Livonia West 2*
Number of rooms: 42
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