We spent four nights here during the Final Four at New Orleans. We ended up here because we like to stay at Marriott properties and this was the only one available when we booked in July of last year. Warning, do not stay at this property! I have never said that about a property, especially a Marriott, in my years of writing reviews. We paid special event prices for this property and were suppossed to have concierge level accommodations. What a laugh. Concierge level is 16, we were given level 11 without access to 16 until we complained. There was absolutely no acknowledgement that we were at the hotel for the tournament, unlike any other event hotel we have ever visited. Housekeeping was at best fair, front desk service was poor. We did not get our check out documents the prior evening before check out because "they were running behind". Our wake up calls were never entered correctly. I can go on and on but just a reminder. Do not stay at this property unless nothing else is available. By the way during our stay at least one of the three elevators was always "OUT OF SERVICE"
- Official Description (provided by the hotel):
- Discover an oasis of luxury along the scenic shores of Lake Pontchartrain, at the New Orleans Marriott Metairie at Lakeway. Winner of the AAA Four Diamond Award and 2012 TripAdvisor Award of Excellence, we set higher standards of service for New Orleans. As Metairie's first full-service Marriott Hotel, we merge the grandeur of the past with the technology and comfort of today. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your New Orleans Marriott Metairie at Lakeway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott New Orleans Metairie At Lakeway Hotel Metairie
- Marriott Metairie
- Metairie Marriott