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Sleep Inn & Suites
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Reviews (604)
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All reviewscindy bishopnew orleansfront deskbank parking lotlimited parkingroom was cleanfrench quartercafe du mondeyogurtthe breakfast areasmoking roomhot breakfastwould recommend this hotel to anyonehard boiled eggseasy accesshousekeeping staffstaff was very friendly and helpful
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390 - 395 of 604 reviews
Reviewed 10 July 2014 via mobile

Second stay at this hotel... The rooms are average size with the average amenities and the average breakfast. Housekeeping is average to poor depending on your standards. I actually found leftover clothes in my room. Eww! The fitness room is small and smells pretty musty. There are no sanitizing wipes provided in the fitness room and it is obviously not regularly cleaned. The location is close to the interstate and is near several good new restaurants... However the hotel itself is in a slightly grungy commercial area and has a dive bar right across the parking lot. The parking lot is ridiculously small with very tight parking spots. Additional parking is available on the far side of an adjacent lot but minimal security measures are in place. The staff were helpful but not overly friendly.

Stayed: July 2014, travelled on business
Thank rocknovelty23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded 20 July 2014

To our Valued Guest,
We truly apologize for the inconveniences of your stay. We do strive for excellence and your review will be showed to our staff to correct our mistakes to be perfect for our guest. Please stay with us again on your return trip to The New Orleans area.
Thanks
Cindy Bishop
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

Stayed here while visiting New Orleans. It's close to the city and is pretty cheap. There are a lot of restaurants near by and easy access to the interstate. It can be difficult to get to...get on Veterans first and go down Lime street.

  • Stayed: August 2013, travelled as a couple
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Thank ratchel12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded 20 July 2014

Thanks so much for your review!

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Reviewed 1 July 2014

This has become our hotel of choice when in the New Orleans area for business and/or pleasure at least twice a year. Staff are pleasant and attentive. The manager is wonderful. We are not looking for a hotel with pool so the lack of one is not a downside and the convenience of a room with microwave and small refrigerator is a real plus. While the breakfast area is small and overcrowded if the hotel is full, the selections are good and it is possible to take food to your room. It is convenient to shopping, restaurants, the airport and downtown New Orleans especially if you have a car. The room we had this visit had been updated and was both quiet and comfortable.

  • Stayed: June 2014, travelled on business
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1  Thank elaefcie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded 31 July 2014

To Our Valued Guest,
Our team at Sleep Inn & Suites of Metairie is so pleased to know our hotel amenities and features fit so well for your stay with us. We as a team strive for excellence for our guest. We appreciate your review of us and we look forward to you staying with us on your return trip to New Orleans in the future.
Thanks Again!
Cindy Bishop
AGM

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Reviewed 23 June 2014

On vacation to New Orleans. About a 10 minute drive to downtown. Very nice hotel. Quiet and clean. No pool but excellent fitness center. Had excellent choices for breakfast. Coffee 24/7 and fresh cookies :)

  • Stayed: June 2014, travelled with family
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Thank StefanieS120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded 26 June 2014

To our valued guest
Hello again! We are so happy we could accommodate you and your family !We appreciate your review very much and we as a team we will make our guest feel that you are at your "Home Away From Home each and every time you stay with us. We strive for excellence in all that we do for our guest. We hope to see you all again very soon
Thanks again
Cindy Bishop
AGM

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Reviewed 14 June 2014

We were just about give up on our Choice Privileges Rewards due to such unsatisfactory hotels and service. This was a very clean hotel with a great staff. About 15-20 mins. to the French Quarter. Would stay here again.

  • Stayed: June 2014, travelled as a couple
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Thank Mary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded 23 June 2014

To Our Valued Guest!
Thank you so much for wonderful review of the hotel and staff. We do strive for excellence for our guest and want to make sure our guest feel like they are at their "Home Away From Home" while you are staying with us. We are using a lighter air freshener since you have stayed with us last so hopefully on your next stay in New Orleans we will get to see you again.
Again thanks for staying with us at Sleep Inn & Suites of Metairie


Cindy Bishop & Heidi Hutton
AGM

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