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“Good place to stay”

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Residence Inn New Orleans Metairie
Ranked #5 of 22 Hotels in Metairie
Certificate of Excellence
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good place to stay”
Reviewed 15 November 2013

Great Location for us. Quick drive to local attractions. Clean and quiet rooms. Can't go wrong with Residence Inn. Here is a helpful hint. We would walk just over to the Holiday Inn that has a shuttle for guests and sit in the common area. The shuttle driver walks around checking with others for rides and never asked us if we stayed at the hotel. He asked if we needed a ride to which we said yes and he drove us to eat a couple of times. Is that bad? Oh well saves taxi fare.

  • Stayed July 2013, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank gc04142014g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review, 18 January 2014
Thank you for your stay. I am very sorry that we do not have a shuttle van, but we would love to have you visit with us again.
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243 reviews from our community

Traveller rating
    128
    76
    24
    10
    5
See reviews for
119
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Fort walton Beach, FL
Level Contributor
100 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 10 November 2013

We spent the weekend at this hotel and our stay was great! We loved having the full kitchen and the living area was perfect for having some family over. I was also very impressed with every staff member we encountered. Best of all, the included breakfast was fantastic - definitely more than your typical hotel breakfast. We travel frequently to the New Orleans area and this hotel will probably be our new hotel of choice.

  • Stayed November 2013, travelled with family
    • Value
    • Location
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    • Service
Helpful?
Thank Disneyprofmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review, 18 January 2014
It was a pleasure having you and your family here with us. We take pride in servicing our guests. I totally agree with you we do have an awsome breakfast. We would love to have you and your family with us again when visting the New Orleans area.
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Westport, CT
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 October 2013

We stayed in a 2 bedroom suite with a kitchen. My mother needs a wheelchair if the walk is too far, so we did use it to get to the room from the closest handicapped spot in the parking area. One bathroom was wheelchair accessible and included a wooden seat and adjustable shower head on a hose.

The beds were very comfortable and at a good height for my mother, who uses a walker in the room. The sink was in the room, not the toilet/shower area. The other bedroom had a smaller, non-accessible bathroom.

The breakfast was decent with a changing selection of hot items each day. The coffee was so-so. We brought the food back to our room each morning for my mother.

My only minor issue was that it took a very long time for the water to get hot, so I had to run it for several minutes before I could use the shower or sink.

The hotel was quiet but well located near I10, a mall, and area restaurants by car. The staff were very helpful. I would definitely recommend it for any traveler.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank jlbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review, 23 January 2014
Thank you and your family for staying with and hope to see you in the near future.
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Nashville, Tennessee
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2013

We stayed 2 nights in here. From the time of check in till check out, we felt we were really welcomed. Room was clean with kitchen, the bed was comfortable. Complimentary break fast was really a plus. We expected it will be the same food for the first morning and second, but the selection was different. Both days' food were very nice. Only the cons is the distance to the New Orleans French Quarter area, we got little traffic from there. But definitely recommend.

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
Thank Takukoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review, 23 January 2014
Thank you for your response....we do appreciate you taking the time. We are very excited that you were very happy with our hotel. Please come back to visit.
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Oshawa, Canada
Level Contributor
318 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
Reviewed 5 October 2013

We stayed at this hotel while on a two couple visit to New Orleans.

We were in a Two bedroom suite and it was a great choice for us.

Rooms are large and have a FULL kitchen (including dishwasher) which is so great to have when traveling.

Our unit was on the ground floor and we never had any issue with any kind of noise at all (we were the first unit at the side entrance)

The daily managers evening meal was adequate but not what we expected after staying in a few other Marriott Residence Inns and could have been improved. The staff helped themselves and guests were sometimes left waiting. We think staff should wait until after all guests leave before helping themselves. The staff were never rude or pushy but they were there in line with the guests.

The pool area was Fantastic and well maintained and we never had any issue with noise or rowdiness even with children present.

We would stay here again in our travels.

Room Tip: Check with the front desk to see what the Managers Special is for meals in the evening as you may no...
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  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TangoForFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review, 23 January 2014
Thank you for staying with us. I am happy that the two bedroom suites were accommodating for your family. Sorry that our Evening Social event were not what you expected.We have added different menu items. If traveling in the New Orleans area please stop by and see what we have done.
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Columbus, Ohio
Level Contributor
165 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 25 August 2013 via mobile

That pretty much says it. I had an extended trip in the area and the Residence Inn here was well located for the day's drive to and from the client sites. With a full kitchen, all you need to do is make a trip to nearby Rouse's on Veterans Hwy to pick up what you need to make your own meals. This is a plus for me because I have become very tired of eating at chains and spending time seeking out new resturants. Daily housekeeping services were trouble free and I always had what I needed in the kitchen and bath areas. For first timers at RI's, the kitchen is equipped with a fridge/freezer with ice maker, oven, stove, toaster, coffee maker and coffee and dishwasher. I just bring a small bottle of dish soap which saves water and energy. The basics of china, flatware, and some storage bowls with lids are provided. RI usually provides the basic necessities for extended living but you may find you need something extra, so I would consider asking for it at the front desk before buying something as they may be able to help out and save you some money.

This particular location includes an exercise room with treadmills and an elliptical. There is also a rack of dumbells, water cooler and TV's on the cardio gear. Outdoor pool, spa and basketball net/volleyball court round out the recreational setup.

Stayed August 2013, travelled on business
Helpful?
Thank Tech-trekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review, 23 January 2014
Your first Residence Inn hotel and you choose to stayed with us. For that we say "Thank You". We are happy that we had eveything you need and were able to help with extra items. We are your home away from home. If in the area, we would love to have you again.
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Houston, Texas
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 August 2013

We love marriott and stayed here free after earning certificates! Room was great, spacious and clean! Kitchen, LR! Separate bedroom that canbe closed off! Two tv's! No hair dryer when I checked in! Housekeeping brought me one! I left tip after 1st night, but trash in bathroom and kitchen was not emptied! Shampoo and soap were not replaced. Small shampoo bottles are enough for only two shampoos! I noticed some complained that it was old and dated! Not building "c"! Very new and well decorated!

Room Tip: Building c was fresh
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
Helpful?
Thank Textraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review, 23 January 2014
Thank you for staying with us. Sorry that our Housekeeping missed some amenties in your room. If your are in the area again please give us another opportunity.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn New Orleans Metairie

Property: Residence Inn New Orleans Metairie
Address: 3 Galleria Blvd, Metairie, LA 70001-2081
Region: United States > Louisiana > Metairie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Metairie
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn

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