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Country Inn & Suites By Carlson, Metairie (New Orleans)
Ranked #2 of 22 Hotels in Metairie
Certificate of Excellence
Buras, Louisiana
2 reviews
“Pleasant stay!”
4 of 5 bubbles Reviewed 13 August 2013

We booked our room with book it.com. When we went to check in they didn't have our name in the reservations. After about 20 minutes on the phone and the websites credit card declining during check in, the manager just went ahead and checked us in anyway. She was very nice and helpful. The room was nice and clean. The bathroom was real nice. And the bed was really confortable. The only complaint I have is the tv was a little hard to work and the parking and location was a little awkward. But overall this hotel was nice for it's cheap price. And a close 10-15 minute ride to N.O.

Room Tip: make sure you specify how many beds you want in your room, they had us booked for double beds but th...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ShantelleJ13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie (New Orleans), responded to this review, 14 August 2013
Thank you for your review. Booking through 3rd parties may result in a delay on your reservation depending on how fast their reservation system works. I am pleased that you enjoyed your visit with us. Should you have an occasion to return, please do not hesitate to contact us directly.
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1,319 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
N Miami Beach
1 review
5 of 5 bubbles Reviewed 13 August 2013

The Hotel was very clean, easily accessible to restaurants, shopping places and less than 10 min to the downtown area. the staff was very friendly and helpful.

  • Stayed August 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Ramada

Helpful?
Thank Harold L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie (New Orleans), responded to this review, 14 August 2013
Thank you for your wonderful review. Should you have an occasion to return, please do not hesitate to contact us directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Texas, United States
Level Contributor
8 reviews
3 of 5 bubbles Reviewed 13 August 2013

Last week on our vacation to NOLA we stayed at this establishment. We did extensive research looking for a place that was affordable and convenient. The Ramada had a decent ranking on TripAdvisor and the price was good, another factor was free parking. There was nothing wrong with this place, but it could have been a little better. One of the 'important' things for my family was that the rooms have free WiFi so we could plan our days in NOLA...they advertised it but neither of us could use it. We would log on (even though it showed only 2 bars available) and a second later get knocked off. Ended up using our phones WiFi as a hotspot. The employees were all pleasant but the service was a little lacking. We didn't need sheets changed each day, but did want clean towels. One day we came in ready to shower and only had 2 towels for three people, the next day we had none and when we called they said "We are washing now". 2 hours later we went and got some from the person in the laundry room so we could shower and go to dinner. Rooms were comfortable and so was the outdoor court. The free breakfast was just that, it didn't have much variety, just the basics. The only thing I thought strange was that the pool was always full of loud kids (the same ones everyday), and the 'Mom' was very questionable as she chatted on her cellphone and smoked. I couldn't help but think these people weren't staying here but maybe getting access from an employee or living there for free? Didn't enjoy the pool experience. We found it easy access to go to zoo, aquarium, WWII museum and French Quarter. About a 13 min. drive each day. Good restaurants within 5 min. of hotel.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie (New Orleans), responded to this review, 14 August 2013
Thank you for your review. The kids at the pool were staying at our hotel. We take safety very serious and only guests can enter the area. We do not allow any non-registered guests to enter our hotel or the swimming pool area. We will discuss the towel issue with our Housekeeping department. Should you have an occasion to return, please do not hesitate to contact us directly.
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Chandler, Texas
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 August 2013

We stayed for four nights. The room was nice and clean. Breakfast was enough to let us go all day. We found it easy to go to all the places we wanted to in New Orleans in a 10 to 15 minute trip. Once you get there one time it is easy to get in and out. There were excellent places to eat within minutes of the hotel. A great place to stay for a family vacation. We stayed on the third floor in the courtyard rooms and it was nice and quiet to rest up for your next days adventures.

Room Tip: Stay in the courtyard rooms.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Average_Guy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie (New Orleans), responded to this review, 12 August 2013
Wow! Thank you for your review. Should you have an occasion to return, please do not hesitate to contact us directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Willisburg, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2013

I was pleasantly surprised at what a great hotel this was. Very clean, staff was super friendly, and the hotel was beautiful. The location was a bit confusing to get to, but once we got there the first time it was no problem after that. Family of 5 (3 teens) had a room with 2 queens and a sofa, nice size. We were not crowded for a 2 night stay. Also had a refrigerator in our room. Breakfast was great; options for hot or cold breakfast (sausage, gravy/biscuits, eggs or cereal, muffin, bagel). They provided transportation to the port and allowed us to leave our vehicle there for a full week while we cruised. Prices could not be beat. Taxi for 5 people and LOTS of luggage back to hotel from port was only $40 (MUCH cheaper than paying to park at the port for a week). We had never been to NOLA and came 2 days early for the experience. The hotel is maybe 10 minutes for FQ and maybe 15 from port. I was extremely pleased with our stay and everything to do with it. I highly recommend staying here and we will definitely stay here again if we choose to cruise out of or visit NOLA again.

Room Tip: Our room was in the main building.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanna-N-KY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie (New Orleans), responded to this review, 9 August 2013
Thank you for that wonderful review. On your next visit, don't forget to use our complimentary French Quarter shuttle on Friday's and Saturday's. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Metairie (New Orleans)

Property: Country Inn & Suites By Carlson, Metairie (New Orleans)
Address: 2713 N Causeway Blvd, Metairie, LA 70002-6029 (Formerly Ramada Metairie/New Orleans Area)
Phone Number:
Region: United States > Louisiana > Metairie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Metairie
#4 Romantic Hotel in Metairie
#5 Family Hotel in Metairie
#6 Business Hotel in Metairie
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Metairie (New Orleans) 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Ramada Metairie Hotel Metairie
Ramada Limited Metairie
Metairie Ramada

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