We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly, easy, convenient, and clean”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard New Orleans Metairie
Ranked #6 of 24 Hotels in Metairie
Certificate of Excellence
Reviewed 20 November 2013

In "the big easy" few things are as easy as this hotel. With free parking, free wi-fi, refrigerators in the rooms, crisp renovations, and comfortable beds, this hotel is a big easy "Yes". Easy to find, convenient to major intersections and the airport, minutes from downtown and the Quarter…skip the high parking fees and enormous room fees….rest in a safe quiet and clean hotel. There is a mini Starbucks downstairs that I swear charged us too little for all we ordered, and Paul Mitchell products in the bathroom…Great rates, friendly travelers and staff, and the aforementioned all make this an easy choice in a busy city.

Room Tip: This hotel is located behind the Galleria, and down the block from the Residence Inn, and the Sherat...
See more room tips
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank crzymnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this reviewResponded 8 December 2013

I was elated to read of your recent experience here at Courtyard New Orleans Metairie . As your delight and satisfaction are our mission, it was our pleasure to help make your New Orleans visit memorable. I kindly thank you for your thoughtful recognition of my team , our newly renovated hotel and for your time in writing this wonderful review. We truly value your insight and highly look forward to providing you with another memorable stay soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (266)
Traveller rating
Traveller type
Time of year
Language

193 - 199 of 266 reviews

Reviewed 13 November 2013

We just stayed here for a night recently on a trip to New Orleans. We only stayed one night as we wanted to be downtown, but this hotel was nice. Newly renovated rooms. Clean. Quiet. Walking distance to Chef Rons. Staff was friendly and helpful.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JD7Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this reviewResponded 5 December 2013

Thank you so much for the positive review! We are so happy you enjoyed the newly renovated rooms and the great, consistent, customer service of the Courtyard New Orleans Metairie. We look forward to having you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

I was nicely surprised by the hotel, how spacious the room was, the pleasant courtyard adjacent to the pool & Jacuzzi and the workspace area off the lobby. The computers and printers area available for use, the large flat screen tv has comfortable seating around it with lots of natural light. There is also a café with breakfast and then dinner options if you don't want to go out. Although the food is priced at the hotel level, I felt the accommodation was a very good value. Make sure you know how to get here. Galleria dead ends and you have to turn at the "T". It was very dark when I arrived so I got a bit turned around. Try to eat at Ron's Gumbo Stop on Causeway while you're here.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Anonymous855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this reviewResponded 5 December 2013

Thank you for the favorable review! We are very proud of our newly renovated rooms and beautiful, relaxing outdoor public spaces. We are so enthused you enjoyed all the hotel amenities we have to offer. We look forward to hosting you next time you’re in Metairie.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2013

Lobby and breakfast area very nicely decorated and clean. The pool was emptied due to the improvements being made. Staff is friendly and rooms are quite spacious. Renovations are occurring by section each week but should be done soon. Location is great too, as it is just off Hwy 10 which takes you right to the city.

Room Tip: We were given the handicap accessible room as that was the only one available when we checked in ear...
See more room tips
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank whereswaldonow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this reviewResponded 5 December 2013

Thank you for the review! The renovation is completely done and we would love to have you back to show off everything in working order to make your stay perfect.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2013

Stayed here to teach a mid-size conference in the hotel. I understand that construction/renovations must happen from time to time, but trying to teach over the sound of the machinery was impossible even with the sound system. When you've had the Meeting Rooms booked for several months, this should NOT happen. The staff did not seem to understand why this was a problem and were frustrated that I was not more understanding of their renovation schedule. Also the screen was far too small for a room of 40 people to be able to see. I usually try to rest during lunch in my room in between speaking but the noise was so loud that this was hopeless. In fact, by the second day of teaching I had a killer headache. There were also cleanliness issues. There was a glass bottle full of cigarette butts on my balcony when I checked in to the room and mildew on the shower curtain liner. (Didn't see that until mid-shower -ick!). The carpet stains, dents/holes/scuff marks on the walls, missing faceplates on the tub grab bars (leaving rust and goopy caulk exposed), missing buttons on the phone and so forth, I imagine will be fixed in the renovation. Unfortunately, the poor staff responsiveness and cleanliness issues are unrelated to the current construction work. I couldn't go to a different hotel during this trip because I was teaching there. But you can bet, I won't go back.

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank fdresources
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this reviewResponded 28 July 2013

On behalf of the entire team at the Courtyard by Marriott Metairie, I would like to apologize for your experience during your stay last week. We strive to provide an enjoyable experience and do value your business as a customer. Please rest assured that we have addressed your concerns and do appreciate your feedback. Thank you again for choosing to stay with us and hope you do decide to return. I can guarantee that the room issues you faced will be rectified with the renovations that we are excited to get completed in the next couple of months. Again thank you for staying with us and using marriott for your meeting.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2013

They are apparently remodeling this property. When I arrived this week, I saw 2 cranes out front with workers painting the building. I was given my room but when I went in it, all I could hear was drilling somewhere above me. I went to the front desk and got another room. ( desk clerk apologized as he did not know why they still would be drilling ). The next room was quieter however, when I opened the curtains, a worker was on my balcony painting. The pool area appeared to be closed due to the construction. I would have not booked this hotel if I knew construction was taking place and frankly, the staff was not apologetic at all about it. There are plenty of other hotels nearby. Call them first before you book to see if the construction is completed.

Stayed: July 2013, travelled on business
1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this reviewResponded 28 July 2013

On behalf of the entire team at the Courtyard by Marriott Metairie, I would like to apologize for your experience during your stay last week. We strive to provide an enjoyable experience and do value your business as a customer. Please rest assured that we have addressed your concerns and do appreciate your feedback. Thank you again for choosing to stay with us and hope you do decide to return. The construction is set to be completed by the end of September, but the noise will be done before that date. Again sorry for the experience you faced while staying with us and hope to see you again with our new rooms completed, which we are excited to have for our guests to enjoy.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2013

Truly enjoyed our stay at this hotel. Love staying out in this area because it's very close to the French Quarter and there's everything in this area (the mall, restaurants, etc)

This hotel was very nice, looks like it had been renovated. The staff was EXCELLENT!!!

Only thing that I noticed that was wrong was a stain on the carpet in our room (room 420), but not enough to bother us.

I actually like this hotel better than the Marriott Lakeway, down the road!! :) I will be staying here again!!

  • Stayed: July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aundron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this reviewResponded 28 July 2013

Thank you for taking the time to write a review about our property and letting everyone know how your stay was while visiting the city. I hope that the next time you are down in the BIG EASY you can come and relax in one of our newly renovated rooms. Thank you again for your time and opinion it really does make a difference for us to see what our customers are feeling. So, come back and let us know what you think of the new room.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Metairie hotels
0.5 mi away
Country Inn & Suites by Radisson, Metairie (New Orleans), LA
0.1 mi away
Residence Inn New Orleans Metairie
1.7 mi away
New Orleans Marriott Metairie at Lakeway
Show Prices
Show Prices
Show Prices
0.7 mi away
Homewood Suites by Hilton Metairie New Orleans
2.1 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#3 of 24 in Metairie
585 reviews
0.6 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#4 of 24 in Metairie
464 reviews
Show Prices
Show Prices
Show Prices

Been to Courtyard New Orleans Metairie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd, Metairie, LA 70001-2081
Region: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Price Range: £88 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
Official Description (provided by the hotel):
Let the good times roll when you stay at Courtyard New Orleans Metairie, one of the premier hotels in Metairie, LA. Conveniently located off I-10 near the Louis Armstrong Airport (MSY), 7 miles from Downtown New Orleans, the French Quarter, 5 miles from Mercedes-Benz Superdome, and next door to Lakeside Mall and award winning restaurants like Drago's and Ruth's Chris Steakhouse. Our spacious and stylish lobby is highlighted by The Bistro - Eat. Drink. Connect., which provides guests with healthy food and beverage offerings in the morning including Starbucks specialty drinks as well as evening dinner service with cocktails. Traveling for business? Humana and Jacobs are nearby including the University Medical Center, Elmwood Business Park and Lakeway Office Complex. Unique among hotels in Metairie, Louisiana, we offer nearly 2,000 square feet of event space. No matter what brings you to the Big Easy, book now at Courtyard New Orleans Metairie! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Courtyard New Orleans Metairie reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Courtyard
Metairie Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing