We frequently stay at this hotel when visiting the city. It is close to nearby restraunrants and shopping since it is located on the mall. The rooms are clean and modern. The staff is friendly and professional.More
- Free Wifi
- Free Parking
We frequently stay at this hotel when visiting the city. It is close to nearby restraunrants and shopping since it is located on the mall. The rooms are clean and modern. The staff is friendly and professional.MoreShow less
Hello Jean C,
Thank you so much for your kind words and for being our frequent guest! We are so glad you enjoy our location and hotel accommodations. Thank you also for noticing our friendly staff! We pride ourselves on taking the time to treat every guest with care. We look forward to seeing you next time!
They charged me 20.00 a day for just in case I buy something. Over 6 weeks! They claim they will return it when I check out. Really??!! So, hold my money hostage until I leave? How do I pay bills? Poorly managed facility. I told my company to never use this place again.
Thank you for the valued feedback of your visit at TownePlace Suites Monroe. I am so sorry to hear about your unfortunate experience. Rest assured, we are addressing your concerns within the organization to ensure this issue is corrected moving forward. We hope to continue to have the opportunity to have you as our guest in the future.
Seemed new, or really kept up. Nice front courtyard to rest at. Friendly staff. Will definitely stay here again if in the area! Room was clean. This is the type of business that takes pride in what they do.
Thank you so very much for your review! We appreciate the kind words and it was our pleasure to host you. We look forward to your next visit to Monroe.
Thanks for being our guest!
Enjoyed our stay here for our nephews graduation. Room was clean and quite. Elevator was fast and staff was friendly and helpful. Only problem was finding a parking space after the ceremony on a Thursday night.
Thank you for choosing us and for taking the time to comment! My apologies for the inconvenience with your parking space. We do have access to the adjacent lot for overflow. We hope to see you next time your travels bring you to Monroe!
I was traveling down I20 and stayed the night at this hotel. The hotel we clean and nice you stay at. The bed was comfortable and the room was plenty big for one person. The hotel is easy to access off the interstate. There is a mall next to the hotel for easy access to dining and shopping but it was not crowded. I was there on a week night. The breakfast was OK. Not bad but not a big breakfast option.
Thank you so much for choosing us and for taking the time to give us a nice review! We appreciate the kind comments and hope you will come see us again the next time you are passing through.
I was visiting Monroe for a short business trip and the TownePlace Suites Monroe offered everything I needed to stay connected. I personally loved the outdoor patio space, our group sat outside and enjoyed some drinks while we all caught up. The rooms were clean and the service was great.
Thank you so much for your kind words! We are so glad that you enjoyed your time with us! The patio/grill area is a great way to relax and unwind after a long day. Please come see us again the next time your travels bring you back to Monroe!