Have slept at this hotel 7-8 weeks over the course of the last 8 months and use the exercise room at least 2-3 days a week. One treadmill hasn't worked in the 8 months I have been staying at this hotel. The working treadmill is so loud you can barely hear the TV up to 80-90 on the remote! The extremely Loud Continual Whining sound it makes Sounds like a wheel bearing going out on an 18 wheeler and is very annoying to anyone in the exercise room at the time. Have told the manager and all staff members that are on duty each of my stays. The hotel has just recently remodeled the exercise room and the hotel itself but someone in upper management & or the Owner don't care about customer service or safety obviously other wise this treadmill would have been replaced or at the very least repaired! The managers reception this hotel advertises & offered and 1 of the reasons I elected to stay at this hotel has been discontinued also. When it did exist back in February half the time in the beginning it wasn't open even.
- Official Description (provided by the hotel):
- The Comfort Suites of Monroe has completed its over $500,000 renovation. Our guest suites, public areas are all "new". We are an interior corridor all suite hotel at a great location, centrally located near major businesses, local attractions, shopping, and dining. A few of our services include complimentary hot breakfast, free Wi-Fi in all areas and guest suites, micro-fridge in each guest room, indoor fitness center. We consider it an honor to serve as the "Hotel of Choice" for travelers to Northeast Louisiana. ... more less
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- Also Known As:
- Comfort Hotel Monroe
- Comfort Suites Monroe
- Monroe Comfort Suites