We were on a road trip, which stalled in Natchitoches after we landed at Comfort Suites. The hotel was simple to locate; it's right by exit 138 on the I-49.
On arrival, we were greeted by Morgan on reception, who welcomed us like long lost friends. She was incredibly helpful and when she learned that we were new to the area, she went out of her way to provide us with details of attractions, things to do and places to eat. She even gave us a customised print out of directions! We immediately extended our stay on the basis of her recommendations and enthusiasm alone.
It was the right decision. There's a great deal to do and see in the area, which is rich in history. Not only that, but there is no shortage of wonderful places to eat in town, which is only a short and very straightforward drive from the hotel. By the end of our first full day, we'd decided to extend for the remainder of the week. That decision, in part, was helped by the fact that our hotel was so good.
Our room on the second floor was clean, quiet, comfortable and well-appointed. The aircon was efficient and remarkably quiet. Parking was never an issue, even though the hotel filled up at the end of the week. Wifi was consistent and connection was simple and robust. The gym is well equipped and I found it was always empty (at 6am).
The housekeeping staff maintain the hotel to an excellent standard. Everywhere is spotlessly clean and all the staff are friendly, polite and helpful. The reception staff's enthusiasm seems boundless; they're all interested in how we spent our day and what we thought of the places we visited or how we found the restaurants.
Although we're a long way from home, we've been made to feel entirely at home here. There is no shortage of that famous Southern hospitality, and when (not if) we return to Natchitoches, we'll have no hesitation in booking into Comfort Suites again.
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