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“An excellent stay”

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Candlewood Suites New Iberia
Ranked #6 of 12 Hotels in New Iberia
Certificate of Excellence
Halifax, Canada
Level 6 Contributor
99 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“An excellent stay”
Reviewed 6 March 2012

My husband and I are into the second month of a lengthy road trip. We are frequently looking for accomodations that provide an opportunity to prepare some of our own meals and use as a base of exploration for several days .

Candlewood Suites in New Iberia was our first time staying at this chain of "hotels" . If New Iberia is the standard we shall look for more of these Hotels on our journey through Texas, New Mexico and Arizona.

The Queen Suite was roomy, contained everything we needed to prepare a meal or two on the 2 burner stove. A Comfortable reclining chair and desk chair, excellent Internet Access, flat screen TV, big bathroom and closet, lots of cupboards and the bed was comfortable.

Staff were friendly and helpful. Housekeeping is NOT a daily but a weekly event.,fresh towels or bedding can be requested at the front desk if required. We actually enjoyed the privacy as it gave the hotel more of the feel of a short term vacation rental.

It was a great location to explore this area of Louisiana and we stayed for 4 nights.

Room Tip: Away fro the elevator.
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  • Stayed March 2012, travelled as a couple
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Helpful?
2 Thank windsorwand31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this review, 7 March 2012
We are so very pleased to be a highlight of your travel! Candlewood Suites is a member of the IHG brand of hotels, so you should find our brand-sisters to be very similar. Happy and safe travel…. and we hope you’ll come back to Cajun Country soon!
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81 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Indianapolis, Indiana, United States
1 review
Reviewed 25 February 2012

We were in for a family visit....the rooms were clean, the staff was friendly,helpful and hospitable. Being pet friendly also helped.We have recntly stayed in alot of places...this was by far one of the best!

  • Stayed February 2012, travelled with family
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Helpful?
Thank Brenda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this review, 6 March 2012
Thank you, Brenda! We are glad that you (and your pet family member) felt "at home" with us!
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Baltimore, Maryland
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed 16 February 2012

I can't say enough wonderful things about this chain, and this facility in particular. In addition to the wonderful comfortable room, I was taken care of like I was a member of the family by Pam, Marti, and Valerie and the rest of the staff. I will go out of my way to stay here in the future!! Free Internet, honor system snack bar, home cooked meals on Wednesdays. ..and a shuttle so rental cars are not necessary. Wonderful.

  • Stayed February 2012, travelled on business
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Helpful?
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this review, 6 March 2012
Gary... we were happy to count you in our family!! And will look forward to your return
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High Point
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 February 2012

This is a noisy place not much parking space for the handicap I accidently broke a glass and called front desk for someone to clean it up. This was about 8-9 Pm. I was told no cleaning staff on duty and I would have to come to front desk to get broom and dustpan. Idid I also asked for mop was told none available.

Room Tip: GOo someplace else
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  • Stayed November 2011, travelled with family
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Helpful?
Thank twojackstwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this review, 6 March 2012
Of course, we are very disappointed that your stay with us was less than satisfactory. Sound issues are a challenge, especially when the hotel is experiencing a capacity or near-capacity situation. As a limited service/extended stay hotel property, our staff is, by corporate standards, rather small. However, that is no excuse for poor service. We have discussed your review in our staff meeting and we will do everything in our power that this doesn't happen again.
As to the amount of parking space for handicapped, our facility is fully ADA accessible and meets the required amount of specially marked and restricted parking spaces.
We sincerely hope that you will give us another opportunity to win your approval the next time you're in our area.
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Carrollton, Texas, United States
2 reviews
Reviewed 2 February 2012

I am a traveling housewife with my husband and I have stayed in my share of hotels over the past 5 years. this one is awesome, cozy and comfortable. whatever you could possibly need to make your stay more inviting these people will do it. the best part is that they are patient also. every wednesday night the manager Pam cooks a tastey meal to make it a little more like home. also anytime that you have that craving at night they provide a fully stocked cupboard which is reasonably priced so that you don't have to leave to get food. I felt completely welcome in this spacious hotel room that provides everything that you could possibly need from cooking, to having the most comfort they can offer.

Room Tip: anywhere in this hotel will make you feel at home and safe.
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  • Stayed January 2012, travelled on business
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Helpful?
Thank Jesseca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this review, 6 March 2012
Jesseca... Thank you for the kind words!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 January 2012

Candlewood Suites, New Iberia, Louisiana. Visited January 2012. Lovely place to stay. Second time in 2 years. Very clean. Very well appointed for what you need to make your life comfortable. Wednesday afternoon is the Manager’s (Pam) get together; sorry we missed it this time. Laundry facilities excellent, also the gym Would rec ommended

Room Tip: Ask for what you would like to have
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  • Stayed January 2012, travelled as a couple
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Helpful?
Thank MillyJ2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this review, 6 March 2012
Thank you for the 5-Star rating and for the repeat business! It's great to know that we're living up to your expectations every time.
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New Orleans area
Level 5 Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 November 2011

On a business trip, hotel was had many construction people staying at the time, was a little dirty but maids got on it every morning. Room was comfortable and bedding was nice, good value for price, would stay again.

  • Stayed November 2011, travelled on business
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Helpful?
Thank Tigers1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Candlewood Suites New Iberia

Property: Candlewood Suites New Iberia
Address: 2600 Highway 14, New Iberia, LA 70560-8395
Phone Number:
Region: United States > Louisiana > New Iberia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in New Iberia
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites New Iberia 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Enjoy New Iberia Hotel's Terrific Service & Perks. Candlewood Suites New Iberia-Avery Island Hotel is located off the 49/90 corridor with easy access to the city's top attractions and major businesses. This unique bayou area has a rich history in the rice, oil and sugar cane industries in and around New Iberia, LA, and lodging at the Candlewood Suites New Iberia hotel is a great way to explore it all. ... more   less 
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Also Known As:
Candlewood Suites New Iberia Hotel New Iberia

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