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“A Safe Bet With Good Value”

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Candlewood Suites New Iberia
Ranked #6 of 12 Hotels in New Iberia
Certificate of Excellence
Reviewed 24 August 2012

This is a standard chain "suite" hotel. It is located on a commercial strip in close driving distance to local attractions, New Iberia's "downtown", and freeways. There are various chain restaurants and fast food joints close by (even within walking distance, though you'd be walking along the highway). It is literally across the street from the local tourism information building.

We stayed at the hotel for one night, having booked online earlier that day. Not surprisingly for a suite hotel it seems to be a favorite of out-of-town oil and construction workers. There is a lot of free parking. The front desk staff was not very effusive but they were competent and efficient.

The room was a small suite (well stocked kitchenette, large bathroom, recliner chair). It was quiet, clean and modern, and overall it was comfortable. Some (minor) complaints about our particular room: the handle for the recliner chair was broken, so reclining was difficult; the "free wifi" only worked in the lobby, so no wifi in our room (probably a weak signal that could be fixed with a couple of cheap repeaters); only one side of the bed had a bedside table. These are all very minor annoyances, and they didn't really affect our stay in this hotel.

For the price and the location I'd stay here again.

  • Stayed: August 2012, travelled with family
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Thank StocktonToMalone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this reviewResponded 30 August 2012

Thank you for your kind comments and suggestions.
Yes, as Iberia parish's only designed and built extended stay hotel, our property is very popular with working crews. They find our rooms and our extended stay amenities just what they need when away from home for several days/weeks/months at a time.
To address your comments, we're very sorry that you found only one bedside table inadequate, but please know that the furnishings in our rooms are dictated by Candlewood Suites brand standards set by Intercontinental Hotels Group (IHG) and out of our individual property management's control. And we will certainly check on the broken recliner handle! Little things COUNT!!
Also, we'll double check all of our internet equipment and make sure that everything functions as it should. We do operate several repeaters on each floor. However, when our hotel is very busy, and since bandwidth is shared, signals will be weaker when more people are trying to use the service at the same time. As required by our Candlewood Suites brand standards, our hotel does subscribe to highest bandwidth offered via our internet service provider.
We're happy that you won't let these issues stand in the way of staying with us next time and thank you, again, for your kind comments and helping us address the issues.

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62 - 68 of 81 reviews

Reviewed 27 July 2012

This Candlewood was newer, and as nice as these used to be when they first opened years ago. The staff was awesome. I'm not used to Candlewood having a pool, so that was a bonus. No complaints, and I would stay here, even if my business was going to be in Lafayette.

  • Stayed: July 2012, travelled on business
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Thank sezzmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this reviewResponded 31 July 2012

Oh, my! Thank you so much for the wonderful words! We are finding folks who have business, particularly on the southeastern side of Lafayette, are staying with us here in New Iberia to save "fighting the lights" and city traffic. Glad we're your preferred hotel in our neck of the woods.

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Reviewed 11 June 2012

This hotel was wonderful! We had never heard of this chain before checking online for one in this area. The rates are extremely reasonable and has everything you need for a long stay. The rooms are big, with nice big bathrooms, very comfortable beds, and a wonderful user friendly kitchenette. The kitchen has a full size fridge w/ freezer, dishwasher, microwave and 2 burner cooktop and is completely stocked with dishes, silverware, coffee maker, pots and even a toaster. With Wal-Mart not too far away, it was easy to buy groceries and snacks and we prepared breakfast every morning. This hotel also has a laundry room that has big front loading washers and dryers that are FREE to use for the guests!!( A big plus when we were traveling for 2 weeks!) Also, this hotel has a pool, which not all of them do. It is small, but it was great for the kids. All of the hotels in this chain are pet friendly, with different deposits and conditions. You will have to call to get specifics. The only thing this hotel does not have is a restaurant, but that is the beauty of the kitchen in your room. You can cook and save money. This hotel is fairly new, and looks it. Staff was very helpful, and there is even a serve yourself buffet once a week in the lobby. (The week we stayed, it was spagetti night, with salad, fruit, rolls and ice cream!!!) If you are traveling with kids, even if you don't want to do a lot of cooking, it is still a great place to stay- for a night or a month!

Room Tip: If you don't need 2 beds, a 1 queen is a very nice room, but even with 2 beds, the rooms are ver...
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  • Stayed: June 2012, travelled with family
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Thank travelinggrandmaWy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this reviewResponded 12 June 2012

We're "bustin' buttons" down here in New Iberia because we're so proud of this review and 5-star rating!!! Thank you so much "travelinggrandmaWy"! It's encouraging to know that we're providing the kind of accommodations and services that you need for your trip.... and look forward to your return the next time you and your family are in our area.

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Reviewed 12 May 2012

This hotel more than met our expectations. It was an extremely good value. The rooms were very nice. I did not expect this much considering the room rate was very reasonable when compared to others in the area, including Lafayette.

Everything was clean and well kept. I'm guessing the rates were so reasonable because it is a few miles form Lafayette. I did not confirm it, but this hotel must be relatively new.

The desk clerk was nice and very helpful. Since my group was new to the area, we asked for a local cajun restaurant. Landry's (not the big seafood restaurant chain) is only a couple of miles away and it was fantastic. There are other restaurants close (Ruby Tuesday, etc...).

If you are in this area, or just close, this is a great hotel to stay at. I would highly recommend it.

  • Stayed: April 2012, travelled on business
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Thank Rinate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this reviewResponded 14 May 2012

Thank you so very much for the kind words! Your review makes us proud! Just an FYI: our hotel is a little over two years old and we work very hard to keep it fresh and "new" for our guests. Again, thank you!! We'll look forward to your return.

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Reviewed 6 March 2012

My husband and I are into the second month of a lengthy road trip. We are frequently looking for accomodations that provide an opportunity to prepare some of our own meals and use as a base of exploration for several days .

Candlewood Suites in New Iberia was our first time staying at this chain of "hotels" . If New Iberia is the standard we shall look for more of these Hotels on our journey through Texas, New Mexico and Arizona.

The Queen Suite was roomy, contained everything we needed to prepare a meal or two on the 2 burner stove. A Comfortable reclining chair and desk chair, excellent Internet Access, flat screen TV, big bathroom and closet, lots of cupboards and the bed was comfortable.

Staff were friendly and helpful. Housekeeping is NOT a daily but a weekly event.,fresh towels or bedding can be requested at the front desk if required. We actually enjoyed the privacy as it gave the hotel more of the feel of a short term vacation rental.

It was a great location to explore this area of Louisiana and we stayed for 4 nights.

Room Tip: Away fro the elevator.
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  • Stayed: March 2012, travelled as a couple
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2  Thank windsorwand31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this reviewResponded 7 March 2012

We are so very pleased to be a highlight of your travel! Candlewood Suites is a member of the IHG brand of hotels, so you should find our brand-sisters to be very similar. Happy and safe travel…. and we hope you’ll come back to Cajun Country soon!

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Reviewed 25 February 2012

We were in for a family visit....the rooms were clean, the staff was friendly,helpful and hospitable. Being pet friendly also helped.We have recntly stayed in alot of places...this was by far one of the best!

  • Stayed: February 2012, travelled with family
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Thank Brenda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this reviewResponded 6 March 2012

Thank you, Brenda! We are glad that you (and your pet family member) felt "at home" with us!

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Reviewed 16 February 2012

I can't say enough wonderful things about this chain, and this facility in particular. In addition to the wonderful comfortable room, I was taken care of like I was a member of the family by Pam, Marti, and Valerie and the rest of the staff. I will go out of my way to stay here in the future!! Free Internet, honor system snack bar, home cooked meals on Wednesdays. ..and a shuttle so rental cars are not necessary. Wonderful.

  • Stayed: February 2012, travelled on business
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Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti H, Director of Sales at Candlewood Suites New Iberia, responded to this reviewResponded 6 March 2012

Gary... we were happy to count you in our family!! And will look forward to your return

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Additional Information about Candlewood Suites New Iberia

Address: 2600 Highway 14, New Iberia, LA 70560-8395
Phone Number:
Region: United States > Louisiana > New Iberia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in New Iberia
Price Range: £66 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites New Iberia 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Enjoy New Iberia Hotel's Terrific Service & Perks. Candlewood Suites New Iberia-Avery Island Hotel is located off the 49/90 corridor with easy access to the city's top attractions and major businesses. This unique bayou area has a rich history in the rice, oil and sugar cane industries in and around New Iberia, LA, and lodging at the Candlewood Suites New Iberia hotel is a great way to explore it all. ... more   less 
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Also Known As:
Candlewood Suites New Iberia Hotel New Iberia

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