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“not good”
Review of Super 8 New Iberia

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Super 8 New Iberia
Ranked #8 of 12 Hotels in New Iberia
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113 reviews from our community

Traveller rating
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    45
    25
    15
    14
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30
29
9
24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Lake Charles, Louisiana
Level 6 Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 24 June 2013

This hotel was reserved for us thru my daughter's ball team. It was close (within 10 minutes) of the softball tournament in Erath, LA. Check in was super easy & we had our room key within minutes. Our room was "non-smoking" (which is what we prefer); however, it had been a "smoking" room at one time. The smoke detector which should have been white was actually nicotine yellow. The room had a smell of moth balls & old cigarette smoke.The beds were hard & the pillows were very small. There were stains on the carpets where it appears that the ac unit had leaked. The decor was older & worn.

The pool hours were posted on the gate as 9 am - 9 pm. When I took my girls to swim in the morning, the gate was still locked. I called the front desk & was told that the pool hours were from 10 am - 10 pm. I told the clerk that they better re-read their posted sign on the pool gate - they did come down & unlock it but seemed agitated to have to do it. The pool area was clean & there were plenty of chairs & loungers but the pool itself was dirty. Cloudy water, hair, etc. in the bottom of the pool.

Since there were multiple ball tournaments going on the area, we expected the hotel to be noisy but assumed it would calm down after midnight. Unfortunately this was not the case. There were people tailgating in the parking lot right in front of the hotel rooms. There were kids running around with little or no adult supervision. I would have assumed the the hotel security would have ended some of that at a reasonable hour but that did not happen. At 2 am it finally started to quiet down.
I would not choose this hotel on a return trip, as there are many newer hotels in the area that would better suit our needs.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hannahandtaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8NewIberia, General Manager at Super 8 New Iberia, responded to this review, 29 June 2013
Thank you for staying with us. We do want to apologize for your bad experiance. We did have alot of ball teams stay with us during that weekend and if being notified we would of tended to that. We will address all of the other concerns you have mentioned with our staff. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perham, Minnesota
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 June 2013

pool area was ok but closes at 9pm! rooms are dirty! foot prints on walls, that kind of stuff. wear shoes in your room at all times this would be a place to stay if you had no other option or were not concerned with price or luxury or being able to close the door to the bathroom while not standing in the shower. the fan in the bathroom goes on when you turn on the light and sounds like a 747 is landing. Imagine how that goes over in the middle of the night...beds are comfortable once you check the sheets for cleanliness and take the bedspread off and request a new comforter washed from the laundry that day. They look at you like you're crazy but sleeping with cigarette burns and cooty stains on my bedding just aint gonna work for me. And yes, this was a NON smoking room. Not that you could tell after maids left! I swear they were smoking in\n my room while they cleaned it, lol! i know this is LA, but really. :) Wash everything down with a washcloth and hot water. then spray everything with lysol and you'll be ok. The rooms are not dark but they're quiet for being on a main road. The lobby is nice. It seemed safe because there is a sheriff parked in the lobby chair on his Kindle all night. potential employer paid otherwise there are MUCH better choices right on the same street. If we ever go back we will DEMAND better.

Room Tip: stay in the front of the building only!!!
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ckloveswk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8NewIberia, General Manager at Super 8 New Iberia, responded to this review, 29 June 2013
Thank you for staying with us and thank you for your comments. We will be sure to address them with our staff. Pool hours are 9am-9pm as posted. We would of gladly switched your room for you when informed to make your stay enjoyable. So we hope that we will have another chance at your business. Thank you
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Additional Information about Super 8 New Iberia

Property: Super 8 New Iberia
Address: 2714 Highway 14, New Iberia, LA 70560-8396
Phone Number:
Region: United States > Louisiana > New Iberia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in New Iberia
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 New Iberia 2*
Number of rooms: 94
Official Description (provided by the hotel):
An indoor / outdoor access property located off Hwy. 90 on Hwy. 14. Comfortable spacious rooms, large vehicle spaces, outdoor pool with kid's pool. Great for family reunions and corporate guests. Great restaurant next door. Local cajun cuisine is fantastic. ... more   less 
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Also Known As:
New Iberia Best Western
Best Western New Iberia

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