This hotel was reserved for us thru my daughter's ball team. It was close (within 10 minutes) of the softball tournament in Erath, LA. Check in was super easy & we had our room key within minutes. Our room was "non-smoking" (which is what we prefer); however, it had been a "smoking" room at one time. The smoke detector which should have been white was actually nicotine yellow. The room had a smell of moth balls & old cigarette smoke.The beds were hard & the pillows were very small. There were stains on the carpets where it appears that the ac unit had leaked. The decor was older & worn.
The pool hours were posted on the gate as 9 am - 9 pm. When I took my girls to swim in the morning, the gate was still locked. I called the front desk & was told that the pool hours were from 10 am - 10 pm. I told the clerk that they better re-read their posted sign on the pool gate - they did come down & unlock it but seemed agitated to have to do it. The pool area was clean & there were plenty of chairs & loungers but the pool itself was dirty. Cloudy water, hair, etc. in the bottom of the pool.
Since there were multiple ball tournaments going on the area, we expected the hotel to be noisy but assumed it would calm down after midnight. Unfortunately this was not the case. There were people tailgating in the parking lot right in front of the hotel rooms. There were kids running around with little or no adult supervision. I would have assumed the the hotel security would have ended some of that at a reasonable hour but that did not happen. At 2 am it finally started to quiet down.
I would not choose this hotel on a return trip, as there are many newer hotels in the area that would better suit our needs.
- Official Description (provided by the hotel):
- An indoor / outdoor access property located off Hwy. 90 on Hwy. 14. Comfortable spacious rooms, large vehicle spaces, outdoor pool with kid's pool. Great for family reunions and corporate guests. Great restaurant next door. Local cajun cuisine is fantastic. ... more less
- Reservation Options:
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- Also Known As:
- New Iberia Best Western
- Best Western New Iberia