My sister and I stayed for 2 nights, and as has been said previously, very friendly and helpful staff. Breakfast on the first morning was more than ample and in plentiful supply, however, this was not the case on the Sunday morning. There had been a wedding reception the night before which caused absolutely no problems at all, except that the amount of guests who stayed the night had been totally mis-calculated for breakfast the following morning. We left it late, only half and hour before breakfast cut off time, but although there were only a couple of tables still in use, we could not find a clean one, we took a table which had been set for four and only a couple of place settings had been used. No one came to offer a beverage, and when I went up to serve my self there was nothing left but a few baked beans!!!, no juice, no bread, no butter, no cold or cooked food. Unfortunately this caused me to panic as I am Diabetic and had already taken my morning Insulin and medication which meant I had to eat within a limited time frame. I went to reception to complain and said we would be leaving swiftly and to to please be sure to not include that mornings' breakfast for two on my bill!!.
I went back into the dining room to get my sister, and we were then offered a beverage, but I needed to get some food quickly, so we declined and left. No refund was given as we were then told at reception that the food was being 'replenished'. I needed my reserve supplies which I keep in the car, so we did not challenge this, paid and left.
This was such a shame, we had a lovely time up until then and will gladly return, but not include breakfast as I would need to be sure of getting something to eat within a reasonable time.
Just one more point, it was a shame the jacuzzi was not working as this had been a deciding factor when booking, just what I needed for my tired bones!!! Enjoyed my swim though!
- Official Description (provided by the hotel):
- Former Georgian Country House with spa & leisure facilities, set in a beautiful part of Lancashire; gateway to the Lake District. ... more less
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- Also Known As:
- Ramada Bolton
- Oldham Ramada