We stayed overnight in this hotel.
This is a nice property, new, and overall seemed clean and well-maintained. It is very well-landscaped. We thought the indoor pool/hot tub area was extremely attractive, and there was what appeared to be a well-stocked exercise room adjourning it. The pool was warmed, and we enjoyed our swim. We stayed in a suite, which was reasonably sized and appointed with the normal amenities: fridge, microwave, etc. The staff was all courteous and friendly, and the room was clean. The breakfast was a glorified version of the "free" breakfast most of us have come to expect. The difference is that at this Hilton, your hot food is cooked to order. It was very good, and there was a nice selection.
With all this, you may wonder why we only gave this hotel an average rating. Well.... there were a few problems that a potential guest needs to consider.
First was the bed. The Hilton Garden Inns use something called (I believe) the "Garden Sleep System." This consists of some type of adjustable-mattress bed, but it's not like a sleep-number bed. I believe it may be made of some type of foam. Even at its softest, this bed was like sleeping on a floor for me; it was so firm and unyielding that it HURT. It was a LITTLE softer than sleeping on a carpeted floor but you definitely slept ON it rather than IN it. I have a chronic pain condition and would NOT recommend it for anyone who normally hurts or needs a softer bed. My husband, who usually falls asleep quickly, even had a hard time falling asleep. We ended up wishing we'd have slept on the couch-bed and let our daughter have the King-sized one.
Second, was the shower/bathtub. The bathtub bottom is higher than the surrounding floor, so you have a long step downward when you get out. Even my daughter noticed this.
Third was the breakfast. We had purchased a bed-and-breakfast package. As our daughter is 9, she stayed in the room for free, BUT she wasn't included in the "free breakfast" deal. (And only children under 5 eat free.) So....if you have a child over 5, you'll end up paying for their breakfast. Our daughter's meal cost about $6. It was a good breakfast, but $6 for a child's breakfast is a bit steep. If you have to buy an adult breakfast, it's $8.99, which for our area is also a bit steep.
A word to the wise: as with any hotel, remember the little "extras" that really add up: our $127/night room ended up costing about $160 with the extra breakfast, tips, and taxes. Funny how the travel sites advertise the prices to be so much lower!
We're not unhappy we stayed at this hotel, and we enjoyed the indoor pool (that's why we chose this property over some others) but when we don't want to swim we can stay at another hotel for much less AND get a free breakfast.
If you don't have children and enjoy a firm mattress, then this really might be an excellent choice for you. It's certainly a nice hotel and the staff is very courteous.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Shreveport hotel is centrally located just off Interstate 20 in the premier Financial Plaza district. Near Shreveport Regional Airport, our comfortable Shreveport, Louisiana hotel is the perfect choice for business and leisure travelers. Place a bet at the nearby casino or enjoy a stroll through Shreveport’s scenic parks. Stay in a spacious guest room or suite at this Shreveport hotel, all of which offer complimentary high-speed internet access and bright, contemporary décor.Work out in the hotel’s fitness center with free weights and cardiovascular machines, or borrow a Stay Fit Kit® from reception to work out in the comfort of your room. Swim laps in the indoor swimming pool or enjoy a relaxing dip in the whirlpool spa. Start each day with a delicious cooked-to-order breakfast, and savor classic dishes at the Great American Grill® restaurant. Grab snacks and beverages from the 24-hour Pavilion Pantry convenience store, and keep up with work in the 24-hour business center. The hotel’s 3,212 sq. ft. Grand Ballroom accommodates up to 400 guests in elegant surroundings, and is perfect for conference and other social events. ... more less
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- Also Known As:
- Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport