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“Very friendly staff, nice big room, great breakfast”

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Homewood Suites Shreveport
Ranked #8 of 37 Hotels in Shreveport
Waxahachie, TX
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very friendly staff, nice big room, great breakfast”
Reviewed 20 July 2014 via mobile

The front desk clerk was very friendly and saw we had two young children and booked us on the lowest level to help us out. Wonderful breakfast. Would come back again. Bed was very comfortable. Booked the two room suite.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KateR04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, 4 August 2014
Dear KateR04;

Our Homewood Suites in Shreveport thanks you for spending some of your valuable time with us recently. We try and make the visit a home away from home that you can feel comfortable telling everyone about your stay. As you read through our comments you can see our staff is one of our biggest assets which is why we have been awarded the Trip Advisor certificate of excellence for the last four years.

Please come back and see us!!!

Yours in Hospitality,

Tom Lubbe
Homewood Suites Shreveport
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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543 reviews from our community

Traveller rating
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    33
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Batpn Rouge, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

Front desk double booked room after I checked in and was sleeping. Unknowing customer proceeded to try to get in room, and then return later with maintenance with crowbar trying to get in room. Confronted two startled guys. Front desk called back twice after 11pm to apologize for mishap. Once ok..twice was overkill and while trying to get back to sleep for early morning meeting.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, 20 July 2014
Dear Mark B;

Please accept our apologies for the issues you had during your stay. The hotel and staff take our security very serious and we lapsed during your stay. Due to one of the staff members not completing a task, they showed your room as vacant and ready to rent to another guest. We have had detailed discussions with the entire front desk staff and our maintenance staff to prevent this issue in the future.
We hope that we can earn your business back for a future trip.

Yours in Hospitality

Tom Lubbe
Homewood Suites Shreveport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Breaux Bridge, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2014

I have stayed here multiple times and I am always very satisfied with the hotel staff, the accomodations and the perks they provide. I will return because you get the feeling that you are part of the family when you're there. It makes being away from home not hurt so bad. They make you feel being at home, as much as they can.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, 14 July 2014
Dear David L;

Great to see you again after your work took you from our city and we are so pleased that you decided to spend some extra time with us. Your kind words are appreciated and we hope that your work will bring you back to our area soon!!!!

Yours in Hospitality

Tom Lubbe
Homewood Suites Shreveport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lees Summit, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 8 July 2014

I have stayed at this location on three different trips to Shreveport. The staff is very friendly, the rooms are clean and comfortable, and the food is good. I have found a "road" home in Homewood Suites!

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, 11 July 2014
Dear Jim C:


Thank you for staying with us while you are in Shreveport. We are so pleased that you returned to our hotel numerous times and we hope to continue to see you while your business brings you to our town.

Yours in Hospitality

Tom Lubbe
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
2 reviews
Reviewed 30 June 2014

The hotel is located on the West Side of Shreveport. It is very nice and the staff was just as courteous. the rooms are spacious and quiet. It was a great temporary home away from home. We will be choosing this facility for our many trips to Shreveport.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, 11 July 2014
Dear Eric S

Thank you very much for spending time with us and taking your valuable time to write a nice review of our hotel. We are proud of our 4th consecutive Trip Advisor Certificate of Excellence which our guests have given to us by their positive experiences and reviews. We hope to see you again on a future trip to our town.

Yours in Hospitality

Tom Lubbe
Homewood Suites Shreveport
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hawkins, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2014

Always love to stay here. My grandkids love the pool and ball court. It is close to shops and eating places. The staff is great. What more do you need. If you need something fast, there is walmart. The rates are ok too.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Gloria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, 11 July 2014
Dear Gloria N;

Our entire staff is pleased that you continue to come back to our hotel with your family. We are glad that you have enjoyed your meals while you are here and have been able to take advantage of our pool. We share our comments with our staff and your positive experiences with our associates makes us all proud.

We hope to see you soon.

Yours in Hospitality,

Tom Lubbe
Homewood Suites Shreveport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2014

We were there for my Sister's Funeral. The hotel was very nice and the staff went out of there way to accommodate our needs. The rooms were nice and clean, and spacious, The location was excellent for those who traveled by air.and accessible to the freeway. Great stay and truly a family place.Will recommend this location to any traveler!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mae9817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, 25 June 2014
Dear Mae9817;

Please accept our condolences for your recent loss and we were thankful that we were able to be helpful in making this trying time more comfortable for you and your family.

Yours in Hospitality


Tom Lubbe
General Manager
Homewood Suites Shreveport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Shreveport

Property: Homewood Suites Shreveport
Address: 5485 Financial Plz, Shreveport, LA 71129-2643
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Shreveport
#5 Business Hotel in Shreveport
#5 Romantic Hotel in Shreveport
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Shreveport 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Homewood Suites Shreveport Hotel Shreveport

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