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All reviews front desk two bedroom suite home away from home great stay complimentary breakfast the breakfast area fries stephanie mary dishwasher kitchenette employees louisiana interstate roomy
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Reviewed 14 February 2017

Clean, spacious and comfortable. We have stayed at this property 4 times in the last year while visiting friends in the area. The hotel is great, the staff friendly and helpful, breakfast sufficient and tasty, and rates are reasonable. We will always choose Homewood Suites Shreveport when we are in the area.

Date of stay: February 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank papasponies
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashley A, Director of Sales at Homewood Suites by Hilton Shreveport, responded to this reviewResponded 16 February 2017

Our team is thrilled to hear you enjoyed your time at the property! Our goal is to provide each guest with a positive experience when they stay with us. Your thoughts about Homewood Suites Shreveport and your time here are very important to us so we are glad to hear they were both positive experiences! We wish you well and cannot wait for you to return!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017

I really enjoyed my stay at Homewood Suites Shreveport. I use to stay in cheap motels to save money, yet got fed up with the poor quality and constant problems. So I decided that it would be worth the extra money to stay in a nice hotel and I was right! I found exactly what I was looking for with The Hampton Inn. Fantastic service and great accommodations! I highly recommend staying with The Hampton Inn and signing up for their HHonors program.

Date of stay: January 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank adamsB3066UH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashley A, Director of Sales at Homewood Suites by Hilton Shreveport, responded to this reviewResponded 2 February 2017

We are thrilled to hear you enjoyed you're time with us, Adam! Not only do we appreciate you choosing Homewood Suites Shreveport for this stay, but we are happy to hear you took a chance on the Hilton brand and are satisfied with your decision. Our team looks forward to welcoming you back next time! Safe travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2017

Check-in was quick. We stayed in a one bedroom suite with two queen size beds. It was spacious and appeared well maintained. I would give this part 5 stars. The problems started around 10 pm. The occupants of the room above us were either jumping on the beds or continually running across the floor. The lamps in our room were vibrating from whatever commotion was occurring. At 10:22 pm I reported the issue to the front desk. She was appropriately concerned and promised to take care of the issue. However the pounding persisted so I called again about 30 minutes later. She had tried called the room and no one answered so she found someone in the party's group to go to the room to stop the noise. She called several minutes later to say the noise would stop and security would follow up. After a few minutes of quiet the pounding began again. I contacted the front desk around midnight and the clerk promised she would visit the room again. A few minutes later we were again contacted by the front desk to see if the noise had stopped. It was quiet for a while and then the pounding began again at 12:52 am and continued until after 1 am. I believe the front desk attempted to put a stop to the problem, but the fact remains the noise kept us awake. I can understand hearing someone's footsteps occasionally from the room above but when the light fixtures are moving there is a problem. After finally falling asleep my sister woke up with insect bites on her forehead. They were not there when she went to sleep but there the next day along with bites on her legs and back.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank dkalFtWorth_TX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashley A, Director of Sales at Homewood Suites by Hilton Shreveport, responded to this reviewResponded 31 January 2017

Thank you for taking the time to give us your feedback regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is very important to us and we will be using it to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience! Again, thank you for taking the time.

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Reviewed 30 January 2017

Great place, great people, I would like to have grits for breakfast, but that's just a personal preference. Anyway ,it's not a deal breaker. This is a great facility and the people are warm and friendly and attentive.

Date of stay: January 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 172cedrick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashley A, Director of Sales at Homewood Suites by Hilton Shreveport, responded to this reviewResponded 31 January 2017

Thank you for sharing your customer insight with us. We are glad to hear you encountered our friendly staff and clean hotel. We hope you choose Homewood Suites Shreveport next time you are in the area!

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Reviewed 18 January 2017

Exceptional.I was totally pleased with all aspects of this hotel. The staff was extremely friendly and helpful. The fruit was fresh and there was a variety of choices to choose from.I would definitely stay at this hotel again.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Gloria Dean T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashley A, Director of Sales at Homewood Suites by Hilton Shreveport, responded to this reviewResponded 23 January 2017

Thank you for sharing your customer insight with us. We are glad to hear you encountered our friendly staff and clean hotel. We hope you choose Homewood Suites Shreveport next time you are in the area!

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